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Springfield Nissan - Service Center

Springfield, MO

4.8
1,792 Reviews

1,792 Reviews of Springfield Nissan - Service Center

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September 08, 2022

Personable yet professional service personnel- appears to go out of their way to take care of vehicle. More

by psfort
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Springfield Nissan responded

Thank you for the 5 Star rating. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 06, 2022

Service writer told me body molding was nap covered due to hitting something. My wife and I are the only drivers. The service manager got involved and got it arranged to get fixed like it should have been More

by rrgary4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Springfield Nissan responded

Thank you for the 4 Star rating. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 06, 2022

Easy to schedule appointments, fast & friendly staff, they make sure the job is finished as fast as possible, they use floor & seat covers. More

by Teddibear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Elliott
Sep 13, 2022 -

Springfield Nissan responded

Thank you for the 5 Star rating. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 03, 2022

Always get friendly, prompt service. Clean garage and clean waiting room. Clear explanation of service needs. Use coupons and discounts when applicable. More

by janking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Springfield Nissan responded

Thank you for the 5 Star rating. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 02, 2022

Christian was very good to work with and very accommodating. I would recommend and use again More

by Snkcstutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Vega
Sep 13, 2022 -

Springfield Nissan responded

Thank you for the 5 Star rating. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 01, 2022

Andy the tech has always helpful and took care of things. This is the first time I have returned to dealership to take of my vehicle. More

by Funsewin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Springfield Nissan responded

Thank you for the 5 Star rating. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 01, 2022

They did a good job they held true to how long they said the job would take. More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Springfield Nissan responded

Thank you for the 5 Star rating. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 30, 2022

Andy was great to work with as always. He takes the time to explain options and cost of repairs. Always professional and ensures my car is taken care of! More

by Ivbrooks74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Springfield Nissan responded

Thank you for the 5 Star rating. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 30, 2022

Repair was performed as promised and car delivered as promised Daniel does and outstanding job to keep me advised of progress More

by Arland w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

Springfield Nissan responded

Thank you for the 5 Star rating. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

August 29, 2022

Andy was great and the service was very fast. Understood what I needed and helped get it done quickly without hindering any other of my plans for the day. Thanks Andy. Love the communication via More

by Cree Lotterer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Acklin
Sep 13, 2022 -

Springfield Nissan responded

Thank you for the 5 Star rating. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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