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Springfield Nissan - Service Center

Springfield, MO

4.8
1,792 Reviews

1,792 Reviews of Springfield Nissan - Service Center

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October 04, 2022

My service representative, Christian, was extremely pleasant and helpful. The entire process was quick and efficient. More

by kenspangler
Recommend Dealer
Yes
Employees Worked With
Cristian Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Christian did a great job. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 27, 2022

Chase is always extremely helpful and provides excellent customer care. He has helped us navigate our extended warranty several times. More

by hcagee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We are glad to hear Chase did a great job. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 26, 2022

It’s taken me a few days to be able to find the right words to say about Daniel and Nissan. Daniel went above an beyond for me. I appreciate all he did for me and for making the process easy and being so More

by natalie.nicole195
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Springfield Nissan responded

Thank you so much for the 5 Stars and kind words about Daniel and your recent experience with our Service Department. We are so glad your visit went so well. Please know we appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 26, 2022

Everyone and I mean everyone was so nice and helpful. No one in the show room was pushy and trying to sell you everything . It was so nice to sit and not be bothered with and get my car fixed just nice p More

by iamandrewself
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 25, 2022

The customer service was top notch. Wonderful way to end my day. Thank you so much. More

by krlinco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 26, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 23, 2022

If you want me to leave you a review I would prefer not to write anything. Please make it multiple choice. More

by Bug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Springfield Nissan responded

Thank you for the 5 Star rating. Unfortunately this platform is not set up for anything other than review. We do understand the frustration and appreciate you very much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 20, 2022

Kept me informed throughout the process. Fixed the car correctly and made it easy to pick up. More

by Ehess000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 17, 2022

Great experience! Daniel Chitwood always does a great. Actual work was done in a timely manner. More

by Pete Sullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Springfield Nissan responded

Thank you for the 5 Star rating and for letting us know Daniel continues to do a great job. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 16, 2022

Friendly service from polite and helpful people. Always treated well and problems solved to our satisfaction. That’s why we keep coming back. More

by dpaulsoncitadel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

dpaulsoncitadel responded

Friendly and helpful service done well. Problems, if any, solved to our satisfaction.

Sep 16, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Andy did a good job. We appreciate you. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

September 16, 2022

They are always wonderful. Get you in fast when you need to be seen. Also Chase in service is always to nice and wonderful to work with. More

by Sammi2124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connie Gainer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Chase continues to do a great job. We appreciate you so much. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

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