Springfield Nissan - Service Center

Our experience was in service. The service advisor was Andy Burkemper. I felt he gave us constant, appropiate updates on the service and understood our problems concerning the replacement of the wiring ha Andy Burkemper. I felt he gave us constant, appropiate updates on the service and understood our problems concerning the replacement of the wiring harness on our 2002 CrewCab. Andy is caring, friendly and gave timely advice to updates needed to keep our pickup in top running order and at no time pressured to have unnecessary service. He and all the advisors seemed to go out of their way to provide the best customer service. I highly recommend Youngblood Nissan service department. More

RE: 8/26/11 Service Order # 335600-New Tires, and Service: Youngblood really KNOWS what customer service IS! And Andy Burkemper insured that my Murano's service was completed throughly, on time and Service: Youngblood really KNOWS what customer service IS! And Andy Burkemper insured that my Murano's service was completed throughly, on time and within our discussed dollar criteria. Andy called to update me on the status and address any other service or product concerns that I might have. Youngblood also insured that I got to work on time - which was extremely important for me on 8/26/11 due to previsouly scheduled appointments. Andy, the Service Staff (including the Youngblood driver who got me to work on time) were FANTASTIC! I purchased my 2010 new Murano at Youngblood and received excellent customer service from the Sales staff. Andy and the Service Department Staff have demonstrated that EXCELLENT Customer Service is part of the Youngblood experience. I will definately recommend Youngblood to other potential customers both for Service and for a new vehicle purchase. More

I got my Nissan Altima serviced yesterday and the customer service was great. They are very friendly and helpful. They make sure I understand what services need to be performed, the cost, and if i customer service was great. They are very friendly and helpful. They make sure I understand what services need to be performed, the cost, and if i approve. I never feel pressured. They are really great to work with More

I am very satisfied with the service I received from the service department, they were very kind, helpful and caring. Andy made sure i knew exactly where I stood with my wait while waiting for my vehicle. service department, they were very kind, helpful and caring. Andy made sure i knew exactly where I stood with my wait while waiting for my vehicle.... More

Our vehicle had a recall on it. The dealership where we purchased the vehicle sold and we decided to visit Youngblood Nissan for the recall work. They were very accommodating and helpful!! purchased the vehicle sold and we decided to visit Youngblood Nissan for the recall work. They were very accommodating and helpful!! More

Andy Burkemper was our service advisor today for our murano. He was very pleasant and offered me water on such a hot day. His time estimate was within 10 minutes. Overall, the experience was great. O murano. He was very pleasant and offered me water on such a hot day. His time estimate was within 10 minutes. Overall, the experience was great. Only negatives were that the wifi was down and the television in the waiting area was very loud! More

Promptly greated by name. Attentive to my needs and questions. Great pricing on first unnoticed repair of minor body damage of tail gate and prompt repair. Offers coffee or water. Gets you in and out q questions. Great pricing on first unnoticed repair of minor body damage of tail gate and prompt repair. Offers coffee or water. Gets you in and out quickly.A great place motivated in doing what ever you want or need done, gives valued customers good deals . More

Their courtesy and promptness are outstanding. They go out of their way so I don't have to. They are friendly and like their jobs. Their whole attitude makes it a pleasure to go in even though you are i out of their way so I don't have to. They are friendly and like their jobs. Their whole attitude makes it a pleasure to go in even though you are in a bad mood because you think you are going to have to spend money that you hadn't planned on. That takes dedication and just plain ability on their part. Keep up the great work! More

We were very pleased with the service we recieved at Youngblood. The staff was very friendly, efficient, and knowledgable. They worked with us and got us a vehicle that we are happy with at a good price Youngblood. The staff was very friendly, efficient, and knowledgable. They worked with us and got us a vehicle that we are happy with at a good price. We would recommend this dealership to our friends and family. We will be shopping for all of our cars at Youngblood. Thank you to David Lambert, and Brad Gideon for an outstanding job well done! More

We had a great experience buying our Nissan. When it needed warranty work, we initially had a difference of opinion with the service department but worked it out after talking with the service departmen needed warranty work, we initially had a difference of opinion with the service department but worked it out after talking with the service department manager. He stepped in to get things right and clearly did care about good customer service. More