Springfield Nissan - Service Center

Servie Chase Wells is great to work with. Has my vehicle ready when said. The people in the service area are very friendly. The wait area is pleasant. Chase Wells is great to work with. Has my vehicle ready when said. The people in the service area are very friendly. The wait area is pleasant. More

The service department is excellent. Chad Wells doesn't excellent job. Had my car done way before this he said it would be done. Would recommend him to anybody. B Chad Wells doesn't excellent job. Had my car done way before this he said it would be done. Would recommend him to anybody. B More

Above & Beyond Outstanding service! These guys are courteous and never pushy. The wait area is always clean and orderly with ample refreshments and nice tv to watc Outstanding service! These guys are courteous and never pushy. The wait area is always clean and orderly with ample refreshments and nice tv to watch. The courtesy van is available to take me home if my wait is too long. Thank you! More

Certainly great service Travelling through Missouri when I noticed a fog light was out. Stopped into the dealership as I wanted to be sure to get correct replacement as well Travelling through Missouri when I noticed a fog light was out. Stopped into the dealership as I wanted to be sure to get correct replacement as well as having it installed. Even though it was lunchtime they quickly took my info. They did do a quick wheel alignment assessment and advised me of the results. They also did an overview of fluid levels, washed my car and left a bottle of cold water in the cup holder!! Meanwhile they had escorted me to a waiting area with comfortable chairs, a TV, free snacks and coffee and water. Of course the new Nissans in the showroom captured my eye and I checked them out! Smart marketing and great service! An hour later I was on the road to continue my journey. I felt comfortable that I got satisfactory service of my vehicle and that I could continue on home safely! More

Great Service I purchased my wife's 2011 Nissan Juke on the Kia lot of John Youngblood Kia. Right down the road is Youngblood Nissan. To be honest my experience p I purchased my wife's 2011 Nissan Juke on the Kia lot of John Youngblood Kia. Right down the road is Youngblood Nissan. To be honest my experience purchasing the vehicle was mixed. The young man that assisted me in purchasing the vehicle was actually more familiar with Kia then Nissan and there were some inaccuracies with what he told me about the vehicle that I found out later were not correct. I understood that there was a recall on timing chains on the 2011 Juke vehicles and I wanted to make sure that it was taken care of after I purchased it. The salesman called someone then he insured me that our vehicle was not covered under this recall because it was VIN specific and our car was in the clear. A few days later I took the car to Youngblood Nissan to have it checked out completely because my wife will be on the road by herself and I wanted to make certain that it was safe and road worthy. I was extremely satisfied with the service I received at Youngblood Nissan. I found out that our car was in fact part of the recall and that the timing chain and guides were completely replaced prior to it going on the sales lot. I had a complete inspection done, and the transmission service also done during my visit. I am now confident that the car is completely safe for my wife to drive on the highway by herself. I was totally impressed by my service adviser Eric and the customer service I received at this Nissan dealership. I did not have an appointment but I was still treated to exceptional customer service. What can I say, Eric is the best!! More

Exceptional and quick service We were traveling from out of town for a funeral and needed service before we drove home. Even though it was a holiday weekend Eric Gagnepain squeezed We were traveling from out of town for a funeral and needed service before we drove home. Even though it was a holiday weekend Eric Gagnepain squeezed us in and took excellent care of us in less than an hour. I cannot say enough about how accommodating and courteous they were in our time of need. They went above and beyond and we recommend them highly. More

Nice but incredibly slow at changing oil These people are very nice and I do recommend them if you are going to buy a car... however, I was scheduled for an 11am oil change and didn't leave u These people are very nice and I do recommend them if you are going to buy a car... however, I was scheduled for an 11am oil change and didn't leave until almost 12:30. That is absolutely ridiculous considering there weren't very many people there and also considering I had an appointment. I work overnights and my time is very limited when I can make appointments to tend to my vehicle. I'm considering not returning for my next oil change. More

Worst service of mylife! Treated like dirt! I have owned nothing but nissian vehicles and have always been very happy with everyone of them.. until I purchased my 2013 Altima. Treated like dirt! I have owned nothing but nissian vehicles and have always been very happy with everyone of them.. until I purchased my 2013 Altima.. worst car ever! The service department at this dealership talked to me like I was dirt on the floor! Told me to take my car to Rolla.. More

Poor Communication Communication between sales & service poor. I took my truck in for first oil change the Sales manager yelled at me over rotating tires at 4800 miles w Communication between sales & service poor. I took my truck in for first oil change the Sales manager yelled at me over rotating tires at 4800 miles when I bought the truck it had been Demo with 3800 miles. More