Springfield Nissan - Service Center

Exceptional Service at the Service Department My Service Advisor, Chase Wells, always handles my service needs with exceptional service. This is one of the reasons I keep coming back is knowing I My Service Advisor, Chase Wells, always handles my service needs with exceptional service. This is one of the reasons I keep coming back is knowing I have an appointed Service Advisor that I can trust and takes time to explain any issues or services that I may need to consider in the future. More

I felt truly cared for. I was helped by Craig Andrieu, and I definitely felt like he had my best interest in mind. He kept me up to date on the work the guys in the shop were I was helped by Craig Andrieu, and I definitely felt like he had my best interest in mind. He kept me up to date on the work the guys in the shop were doing, and he gave me all the options I had in a very detailed and understandable format. He consistently checked on me in the waiting area, which made me feel like a valued customer. I am definitely going to take my Nissan here for service because I know they are not trying to get as much money out of me as possible. The staff here is responsible, honest, and they are very particular when it comes to service. I appreciate that as someone who is very particular about many things. More

Great experience We have always had a good experience with this dealership. I had made the mistake of having an oil change somewhere else just out of quick convenienc We have always had a good experience with this dealership. I had made the mistake of having an oil change somewhere else just out of quick convenience. My truck started dripping a little oil. I could have kicked myself when it happened because I have always gone to the dealership. Although I was pretty sure it was not a huge problem everyone was professional and provided great service as usual. More

Great Service Fast and accurate service. Car was ready before I finished my phone calls. Completed every task I requested and a couple that I didn't. Single digit t Fast and accurate service. Car was ready before I finished my phone calls. Completed every task I requested and a couple that I didn't. Single digit temperatures outside negated my car wash, but when I got in the car.............found a "Free Car Wash" Coupon!! Was very happy with the service..... More

Crazy good The service department at Youngblood Nissan is a finely tuned machine. No standing around...everyone on point and doing their job. Although I had an a The service department at Youngblood Nissan is a finely tuned machine. No standing around...everyone on point and doing their job. Although I had an appointment, I was impressed at how quickly The oil was changed and the tires rotated. From start to finish in 45 minutes. Both Craig and Andy were very professional and helpful and my guess is the entire dealership is the same way. More

Awesome Service Took my new truck in for a 30 day check-up. Got me in very quick and completed the inspection and then even washed my truck. Took my new truck in for a 30 day check-up. Got me in very quick and completed the inspection and then even washed my truck. More

Fast and friendly I dealt with service advisor Daniel Chitwood. He took the time to cordially greet me even though he seemed very busy with paperwork and a phone call, I dealt with service advisor Daniel Chitwood. He took the time to cordially greet me even though he seemed very busy with paperwork and a phone call, good multi tasker. He had me set up for my first oil change on my Altima within minutes after he finished on the phone and was also able to set me up with an appointment for my Rogues windshield. The deal on the windshield blew me away, I was not expecting a windshield replacement to be so cheap. Overall a good visit and completed in a timely manner that didn't leave me wondering what was taking so long. More

Very professional and friendly staff. The staff at Youngblood is super - you always feel that you are in good hands - we bought a used Nissan about a year ago - the service department keep The staff at Youngblood is super - you always feel that you are in good hands - we bought a used Nissan about a year ago - the service department keeps you up to date on what needs to be done on your vehicle and their service has been fast, professional, and very pleasant each time. Chase Wells is great!! More