Back

Springfield Nissan - Service Center

Springfield, MO

4.8
1,792 Reviews

1,792 Reviews of Springfield Nissan - Service Center

Sort by
October 30, 2018

Great service as always! The service department is always amazing. From making your appointment to checking you out, they make your visit stress free and easy. They really car More

by Ash190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2018

Multi-Point Inspection I recently had a Multi-Point Inspection performed on my vehicle. The service department was "awesome". My advisor, Andy Burkemper was great to work More

by Nmcc11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2018

Stellar Service Andy Burkemper is a fantastic service advisor who goes above and beyond to make sure I am always satisfied with the work performed. He understands I More

by RondasRogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2018

Great service Andy the service guy and Youngblood has been great everytime I come in for a service....I feel like a VIP when i go in there.... More

by Culberson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2018

Friendly, awesome customer service Vehicle issue while traveling out of state. You were kind and very helpful to get us back on the road safely. Thank you for the excellent service! More

by Kskon2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woman who took our payment and helped with directions. Very kind lady.
Oct 24, 2018 -

Springfield Nissan responded

You are welcome! I'm glad that our team was able to help you get back on the road safely. Thanks so much for the review. Sincerely, Beth, Customer Relations Assistant

October 22, 2018

1st Service Visit I LOVED my 1st visit to Youngblood. They where super helpful and made my visit fast and easy. Chase is super helpful and gave me small updates as he c More

by SAndrus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Springfield Nissan responded

I'm so happy that your first visit to Youngblood was such a positive one! We appreciate your review and hope you will visit us again. Welcome to the Youngblood family! Sincerely, Beth, Customer Relations Assistant

October 21, 2018

High prices, little consideration for customers I came in for an oil change and recall warranty check. Wes talked me into rotating the tires as well and I brought up that my trunk wasn't opening fro More

by Haileyadrianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Champs, Jon Solomon, Wes Oldham
Oct 24, 2018 -

Springfield Nissan responded

On behalf of the Youngblood team, I am so sorry for any disappointment in your recent experience with us. I can understand your frustration and apologize if your questions and concerns about your vehicle were not addressed. Please know that customer satisfaction is very important to us, and we would be happy to speak with you to resolve any issues. If you would like to speak with a manager, please contact us directly at (417) 882-3838. Again, I apologize for the trouble and thank you for posting your feedback. Sincerely, Beth, Customer Relations Assistant

October 18, 2018

Oil Change I schedule a appointment on line and it said $63 dollars and that was with a tire rotation. When I arrived I was told $63 but when my car was done the More

by Ranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Hodges
Oct 24, 2018 -

Springfield Nissan responded

Thanks for your review! I am sorry for any confusion but am happy to hear our team was able to get it resolved for you. We hope to have the chance to work with you again. Sincerely, Beth, Customer Relations Assistant

October 17, 2018

Great Service We took our 2018 Murano to Youngblood for warranty work. They have been amazing taking care of us! They kept us informed as to what they were doing wi More

by lmr19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Oct 18, 2018 -

Springfield Nissan responded

On behalf of the Youngblood team, I want to thank you for your positive review. We are proud of the level of service we give to each customer, and we are so happy to hear how pleased you are with your experience. Thanks for taking the time to send us your feedback. Sincerely, Beth, Customer Relations Assistant

October 17, 2018

Thorough service They were Fast thorough and friendly. Had oil changed, tires rotated and driver assistance recalibrated. Would definitely go back to have all maintena More

by Ginger21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Oldham
Oct 18, 2018 -

Springfield Nissan responded

Thanks so much for your review, and we are happy to welcome you to our Youngblood family. Sincerely, Beth, Customer Relations Assistant

...
159
...