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Springfield Nissan - Service Center

Springfield, MO

4.8
1,792 Reviews

1,792 Reviews of Springfield Nissan - Service Center

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March 29, 2023

Always great service, friendly and helpful staff. Have recommended this dealer and service to my friends. More

by Leslie.McCormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Springfield Nissan responded

Leslie thank you for the great review and recommendations!

March 27, 2023

Takes too long for normal service and always have to come back for other services. More

by Sddkbrown
Recommend Dealer
No
Employees Worked With
Tori Fair
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Springfield Nissan responded

Good morning. We are sorry to hear your service took too long. We strive to provide a timely experience. We hope you will give us the opportunity to improve going forward. As far as coming back for other services, please understand that you were in on a Saturday and we only offer oil changes, tire rotations and flushes because we only have one team working that day. So that's why you would have to return. We definitely understand the frustration. Your advisor Tori wants to take great care of you. I hope that clarifies the reason for this. If you would like to visit further, please reach out to Connie Gainer, our Owner Loyalty Manager at 417-882-3838.

March 22, 2023

The service department was able to fit in my daughter last minute to fix her tire that had a nail in it. I believe the service advisor was Chase but I am not 100% as I was to elated that he was able to More

by Chuck S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Springfield Nissan responded

Hi Chuck. Thank you so much for the Stars. We are so glad to hear we were able to get your daughter's car in last minute and Chase took great care of her during her visit. We appreciate you.

March 22, 2023

Chase was excellent. Took me in right away. When I came back he reviewed everything. Great job More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Springfield Nissan responded

Hi Tim. Thank you for the 5 Stars and for letting us know Chase took great care of you during your visit. We appreciate you!

March 20, 2023

I was required to write more than fifteen words but. .. Daniel is the Bees Knees 🐝 More

by kevin49704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Burkemper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Springfield Nissan responded

Kevin thank you for the 5 stars. We appreciate it!

March 18, 2023

Chaos and confusion. Pulled in and there were lots of employees but it took a couple of minutes to get anybody’s attention. Car was finished by the time promised but afte More

by ferries-rupiahs-04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sue who I worked with. I spoke with 4-5 people
Mar 19, 2023 -

Springfield Nissan responded

Hello. I do remember speaking with you in the service drive. As I explained we jump in and work as a team when the regular advisor is with another guest or at lunch. I apologize if this came across as chaos and confusion. We will do much better during your next visit. Sincerely, Connie Gainer Nissan Owner Loyalty Manager

March 17, 2023

The service department at Youngblood is the best in the business. Chase always takes great care of our vehicles and keeps us informed through the entire process. Highly recommend! More

by RCStevenson80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Springfield Nissan responded

Thank you for the great review. It is always good to hear from our happy customers!

March 16, 2023

Top notch service! Daniel is awesome to work with. Highly recommend Youngblood Nissan. Always professional and quick service! More

by M Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2023 -

Springfield Nissan responded

Thank you so much for the great review!

March 15, 2023

They sere accurate on problem fixed it quickly and quote was on the money i would recommend yhem More

by Smdix7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Chitwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Springfield Nissan responded

Thank you for the 5 Stars and for letting us know Daniel and his team took great care during your visit. We appreciate you.

March 08, 2023

Everyone is very friendly and professional. I didn’t have to wait very long and my service rep was great! More

by Colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Springfield Nissan responded

Colleen thank you for the great review

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