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Springfield Acura
Springfield, NJ
439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 439 reviews
May 18, 2015
Awful experience On April 27th, I went to Springfield Acura to test drive a 2012 Honda Civic Coupe. Two seconds after I started driving it, the under shield was dragg On April 27th, I went to Springfield Acura to test drive a 2012 Honda Civic Coupe. Two seconds after I started driving it, the under shield was dragging against the ground. Adam, my salesperson said, "What was that!?" and got out of the car and took it to the shop and told me that he was going to clip it back in. During the rest of the test drive, he was telling me how good the car was and that nothing was wrong with it. The next day I came back in and bought the car. On the 29th, I had the car up on the lift in a shop. These are the following things that were wrong with it: The oil hadn't been changed, there was a nail in the tire, the entire right front fender liner was missing, the under shield (after "being resecured") was actually removed from the vehicle, the left axle boot was loose and torn, and both the rear shocks were blown out and leaking. I was baffled. I called Adam that night and he said "Well its a used car, there's going to be normal wear and tear. I can't do anything about it." This car is unsafe to drive and they will not fix it. Do not buy any cars from this dealership. They are unprofessional and do not care for the safety of the customer. They take any car into their dealership and sell it without looking at it. I do not recommend this place at all. More
by Monikasiedlecka
Employees Worked With
Bill Ronnow
May 13, 2015
Great Experience This is my second lease that I have gotten from Springfield Acura and I couldn't be happier. Ibrahim Galabi “IG” was great to work with he got us what This is my second lease that I have gotten from Springfield Acura and I couldn't be happier. Ibrahim Galabi “IG” was great to work with he got us what we wanted which made us VERY happy and also he took the time to answer all of our questions. When I came in to get my car he went over all the details about my MDX and help set up my phone and radio station and explained everything to me. It was a great experience working with him and everyone one else that was involved. Thanks again! More
by CarlaC
Employees Worked With
Ibrahim Galabi
May 13, 2015
Hassle free, great service and selection We bought the RDX from this dealer a few months ago. Angel was really the reason we chose this dealer. In another dealer location, we were helped by s We bought the RDX from this dealer a few months ago. Angel was really the reason we chose this dealer. In another dealer location, we were helped by someone who didn't have much time or patience for us, but Angel was really helpful, not pushy, and practical. We also felt pleased with the price we ended up paying. Ask for him! More
by ko2814
Employees Worked With
Angel Esparra
May 10, 2015
Great! I came into Springfield Acura just to see what Acura was offering. I was very impressed with their selection and even more impressed with their sales I came into Springfield Acura just to see what Acura was offering. I was very impressed with their selection and even more impressed with their sales person, Anthony Bruce. He was very friendly, knowledgeable and just all around a great individual. Even though it turned out a new Acura was not in my near future, he was definitely one of the greatest sales person I have ever dealt with! I will be sure to refer all my friends and family to him! More
by pb7
Employees Worked With
Anthony Bruce
May 01, 2015
Great Experience start to finish This is my second lease that I have gotten from them, and I couldn't be happier. Richard Passananti was great to work with, and took the time to go This is my second lease that I have gotten from them, and I couldn't be happier. Richard Passananti was great to work with, and took the time to go over every detail about my new MDX from the basic features to setting up my phone with me. The time from walking in the door to discuss options to driving out with my new and pristinely washed MDX was very quick and easy. Meeting with Greg in the finance office was quick and painless as well. I would absolutely recommend Springfield Acura. Thanks again! More
by PJung
Employees Worked With
Richard Passananti, Greg Magras
April 27, 2015
Great experience I can't recommend Springfield Acura enough. Jeff and Rich were great to work with, and even though I was buying a used Hyundai I felt like I got the I can't recommend Springfield Acura enough. Jeff and Rich were great to work with, and even though I was buying a used Hyundai I felt like I got the same amount of help and attention someone buying a brand new Acura would get. If I had to buy another car Springfield Acura would be my first stop. More
by afr
Employees Worked With
Richard Passananti
April 19, 2015
Salesman the Best Anthony Bruce is the best salesman I have ever dealt with. He made my car buying experience very pleasant . He is professional and very friendly Anthony Bruce is the best salesman I have ever dealt with. He made my car buying experience very pleasant . He is professional and very friendly. I would strongly recommend him for any one who is on market for car. More
by Saravan
Employees Worked With
Anthony Bruce
April 16, 2015
Andrei was a Great Salesman.. Very helpful and considerate. As a full time working mom single mom taking care of my very sick mom and my disabled adult son, you could understand I really need a reliable used ca As a full time working mom single mom taking care of my very sick mom and my disabled adult son, you could understand I really need a reliable used car. Andrei help me so much, he was very caring knowing my situation. And the dealership was also understand. After I took the car to another dealer for a recall issue, they informed me how other issues the car had..well I took it back to Springfield Acura and they fixed everything, Andrei even got me a fog light for the car that had gone out.. That made me feel so special More
by JerseyLily63
Employees Worked With
Andrei Borcan
April 06, 2015
Excellent and Satisfying experience Andre Borcan helped me out in my recent visit. He was very professional and friendly, making my experience very comfortable. Andre was also very kno Andre Borcan helped me out in my recent visit. He was very professional and friendly, making my experience very comfortable. Andre was also very knowledgable and was able to answer all of my questions. I recommend him to anyone who comes into this dealership. More
by Jdee_23
Employees Worked With
Andrei Borcan
April 03, 2015
Excellent Salesman Great dealership, excellent salesman. His knowledge of the cars on the lot is tremendous and his want to help you truly makes you feel at home. I woul Great dealership, excellent salesman. His knowledge of the cars on the lot is tremendous and his want to help you truly makes you feel at home. I would recommend him to anyone in the process of buying a new or used car. Definitely an A+ salesman. More
by mynameisjamessky
Employees Worked With
Andrei Borcan
