Spreen Honda Loma Linda - Service Center

Overall good Everything went very well, and Tony was very helpful. Unfortunately the shuttle service left me stranded for over an hour at work and if I had not cal Everything went very well, and Tony was very helpful. Unfortunately the shuttle service left me stranded for over an hour at work and if I had not called, I would have never gotten a ride home. I had to call Honda twice. I had to call my parents to pick up my children because I was late leaving work. Whether the shuttle people are common need to improve on their communication with the other staff. More

efficient service - from beginning to end, but had to wait for tires to be picked up from another location (even though I had an appt. to have new tires installed) - from beginning to end, but had to wait for tires to be picked up from another location (even though I had an appt. to have new tires installed) More

Excellent and Fast Service I hadn’t pulled up to the service line for more than 10 seconds when I was greeted with a smile and welcomed. Then about a minute later, Adam came out I hadn’t pulled up to the service line for more than 10 seconds when I was greeted with a smile and welcomed. Then about a minute later, Adam came out to my car, was very warm and welcoming and invited me to the counter. He opened the door for me, told me what station number to meet him at and when I got there, he asked me about my weekend! When I asked him about his weekend, he didn’t blow me off- but instead had a genuine answer about spending time at home and even mentioned his little girl was a little under the weather. All the while, keeping it positive and getting me checked into the computer system. Adam was professional and efficient but personal at the same time. He told me it would be under an hour wait and it was! I was made to feel like a valued customer. We will be back to Spreen Honda! More

great job Jesse. Did a good job explaining what the recall was. He was professional and answered all my questions. I appreciate that level of attention to de Jesse. Did a good job explaining what the recall was. He was professional and answered all my questions. I appreciate that level of attention to dersil. More

Jesse made my day! I never mind going to spreen to have my car serviced. It’s always a good experience. They provide a good atmosphere to get a little extra work done wh I never mind going to spreen to have my car serviced. It’s always a good experience. They provide a good atmosphere to get a little extra work done while you wait and everyone is professional and kind. More

Danny was awesome! Danny was great! Sometimes, as a woman, I am not treated as nice when I go places without my husband. Not the case with the service department at Spr Danny was great! Sometimes, as a woman, I am not treated as nice when I go places without my husband. Not the case with the service department at Spreen. Danny was very respectful towards me and I appreciated his great customer service! More

Oil change, fluid check, tire rotation. Adam Garcia in the Service Dept. was very knowledgeable and professional. My car service was completed in the time frame as promised. The customer wai Adam Garcia in the Service Dept. was very knowledgeable and professional. My car service was completed in the time frame as promised. The customer waiting area was well kept. The customer service cashier was very personable as well. More

Awesome Everyone that I spoke with was very helpful and if they couldn’t answer any of my questions, they got me someone that had the answer Thank You very Everyone that I spoke with was very helpful and if they couldn’t answer any of my questions, they got me someone that had the answer Thank You very much for your great service More