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Spreen Honda Loma Linda - Service Center

Loma Linda, CA

4.5
2,104 Reviews

2,104 Reviews of Spreen Honda Loma Linda - Service Center

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September 08, 2023

Tony was extremely helpful with out questions about a potential refi of the two units we purchased earlier this year. More

by LEEPERR
Recommend Dealer
Yes
Employees Worked With
Tony Gobrial
Sep 10, 2023 -

Spreen Honda Loma Linda responded

It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spreen Honda Loma Linda!

September 07, 2023

Excellent and prompt service as usual, all personnel were very friendly and courteous and always willing to be helpful! More

by POSADAJIMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Spreen Honda Loma Linda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spreen Honda Loma Linda. We look forward to having you as one of our valued customers for many more years to come!

August 25, 2023

I had an appointment for maintenance and the whole thing took little over an hour. very effective and robert took care of me very well! More

by ASHLEY
Recommend Dealer
Yes
Employees Worked With
Robert
Aug 26, 2023 -

Spreen Honda Loma Linda responded

Ashley, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spreen Honda Loma Linda, we look forward to having you as a valued customer for many years to come!

August 24, 2023

When things are running smoothly everything is great, however, when pressed for time things get a little dicey. Seems like they may be a bit understaffed lately. More

by APR101267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Roper
Aug 25, 2023 -

Spreen Honda Loma Linda responded

Thank you for taking the time to leave us a review. We'll be sure to share your comments with our crew. If you'd like to discuss things further, please reach out to us at your convenience.

August 17, 2023

The service representative was terrific. He made certain that everything that needed to get taken care of was done. And he was polite and helpful. Great guy. More

by GREENELOGIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ambrosio Rodriguez
Aug 18, 2023 -

Spreen Honda Loma Linda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Aug 18, 2023 -

GREENELOGIC responded

Ambrosio Rodriguez sets the standard for excellence in customer care. The entire service experience was as smooth and professional as anyone could hope for.

August 16, 2023

Unbelievable. My wife's 2018 Civic has been a nightmare with air conditioning issues. After having to replace a compressor among other parts a year ago, the air co More

by Cody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vince
Sep 15, 2023 -

Cody responded

After my initial review, they decided to look at the car again at no cost. Surprise surprise, the evaporator was bad. I was assured they'd get it taken care of once they got approval from Honda and ordered parts. 3 weeks later, not a single phone call. Nothing. No update. We traded the car in for a new Toyota. Never going back to this dealership.

August 16, 2023

Ramy took great care of my car. My oil change was done very fast with minimal wait. More

by M_membreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramy
Aug 17, 2023 -

Spreen Honda Loma Linda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spreen Honda Loma Linda, we look forward to having you as a valued customer for many years to come!

August 16, 2023

The service representative did a great job of discussing what was needed for my care servicing. More

by janet9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramy Hasaballa
Aug 17, 2023 -

Spreen Honda Loma Linda responded

Thank you, Janet, for sharing about your experience with Spreen Honda Loma Linda. We appreciate your business and hope to see you again soon!

August 12, 2023

Efficient and friendly. Received several messages about progress of the service. Waiting area is pleasant. More

by JACKHIGBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 14, 2023 -

Spreen Honda Loma Linda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spreen Honda Loma Linda to be a positive one. Please don't hesitate to reach out if you need anything else.

August 10, 2023

Every time I go in for any service my car needs it is quick and easy. The last two times I’ve gone the service advisor, Jesse, is so helpful and takes the time to explain everything and once the service More

by VMONTES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Spreen Honda Loma Linda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spreen Honda Loma Linda!