Spreen Honda Loma Linda - Service Center

Excellent, informative, helpful At 1:30pm on Saturday, I experienced a flat tire and called a tow truck to put on a spare (no auto mechanic skills). I called Honda ahead of time to m At 1:30pm on Saturday, I experienced a flat tire and called a tow truck to put on a spare (no auto mechanic skills). I called Honda ahead of time to make sure they would be open to service my car that day. I learned they closed at 4:00pm. so upon arrival at center, I was a bit frazzled because I wanted make sure my car would get seen. Jesse was great. He explained the damage to my tire, quoted prices for service, and gave me a timeframe for completion of services. Most important, he knew I was on a budget and advised on what was needed that day and what could wait for my next paycheck. My car was fixed, I was safe, and I didn’t leave completely broke. This is what I call good service. Since Spreen Honda is near my home I will be going there for future car repair. More

I expect better service. They need to raise the bar when it comes to customer satisfaction. They returned my car fifthly not once but twice. When I asked them to wash my car a They need to raise the bar when it comes to customer satisfaction. They returned my car fifthly not once but twice. When I asked them to wash my car again I seen a man in the back of the building out of view, wiping down my new car with a dirty towel. I was so upset I went to find the service advisor only to find no one at the counter. In frustration and anger I left promising never to return. Why they never asked me to have my car cleaned right shows that they don't care about the customer being satisfied. I do not have a problem paying extra either. Really, every car dealership in my past has lived up to my expectations. Thanks Spreen Honda. I will take my new car somewhere else to be treated right. Furthermore management is never on the floor to ensure customer satisfaction. More

Great place to service your vehicle Thank you so much for the very helpful service done to my car best place quick and smooth and complimentary coffee and donuts while waiting Thank you so much for the very helpful service done to my car best place quick and smooth and complimentary coffee and donuts while waiting More

Great My service tech Melina Wilson was great—I always go directly to her and they take great care of my car! I choose this dealership specifically for the My service tech Melina Wilson was great—I always go directly to her and they take great care of my car! I choose this dealership specifically for the superior care I recieve More

Good Customer Service I’m very happy with the service of Spreen Honda, I always bring my car to them for transmission and engine change oil, and they do their job well. My I’m very happy with the service of Spreen Honda, I always bring my car to them for transmission and engine change oil, and they do their job well. My car is always in good condition. The staff are all friendly especially Rachel Roberts. More

oil change great service!. i brought my car in on a friday around 250pm. There were many cars there for service. i was it would about 1.5hrs which is no problem. great service!. i brought my car in on a friday around 250pm. There were many cars there for service. i was it would about 1.5hrs which is no problem. My car was actaully done and ready in less than 1 hour!!! excellent fast service. Friendly staff More

Honest employees I received a quote from another dealer on some issues concerning my car. After spreen Honda checked out my car, no issues found. The other dealer was I received a quote from another dealer on some issues concerning my car. After spreen Honda checked out my car, no issues found. The other dealer was not being very honest. I'm glad I brought it to spreen. Always have always will. More

Life savers Spreen Honda was thorough. They honored my warranty and had my job completed as promised. They saved my vacation with my family. We were vacationing i Spreen Honda was thorough. They honored my warranty and had my job completed as promised. They saved my vacation with my family. We were vacationing in Lake Arrowhead when my Odyssey started having engine trouble. They fixed it on time as promised and I was able to pick it up on my way home from my vacation. All the work done was excellent Johnny in the service department let me know how things were going every step of the way. I am thankful for their excellent service. More

Spreen Honda Service Excellent service, prompt and courteous. Everything was explained in detail. Waiting area was clean, cashier very pleasant. Overall a great experience Excellent service, prompt and courteous. Everything was explained in detail. Waiting area was clean, cashier very pleasant. Overall a great experience. I'll be back for future service. More

Recall fix on 2017 Honda Ridgeline The staff here is always friendly. The waiting area is very comfortable. Took my vehicle in on a recall, it was done in a timely manner, no charge i The staff here is always friendly. The waiting area is very comfortable. Took my vehicle in on a recall, it was done in a timely manner, no charge is always nice ! More