Spreen Honda Loma Linda - Service Center

Great Service and no long wait time I made my appt the day before. Great customer service. I dropped off the car on my lunch break and the shuttle brought me back to work. I only wait I made my appt the day before. Great customer service. I dropped off the car on my lunch break and the shuttle brought me back to work. I only waited maybe 5 mins for the shuttle. The called me at work when the car was finished. More

Oil change Good price ... Isaac the driver who took me to work and picked me up was very polite and respectful .. spark plug change is too high I will shop aroun Good price ... Isaac the driver who took me to work and picked me up was very polite and respectful .. spark plug change is too high I will shop around. More

Great worker He helps me with my car to get it done and he is very friendly. He is such a great worker. thanks to him i have my car in good shape. He helps me with my car to get it done and he is very friendly. He is such a great worker. thanks to him i have my car in good shape. More

Oil change/tire rotation The first oil change is free when you purchase your car at honda spreen. They came to assist quickly and the service took an hour as told. The first oil change is free when you purchase your car at honda spreen. They came to assist quickly and the service took an hour as told. More

In and out It was my only day off and my car was serviced pretty quickly. I would’ve done my tuneup and valve adjustment as well but you guys are pretty pricey o It was my only day off and my car was serviced pretty quickly. I would’ve done my tuneup and valve adjustment as well but you guys are pretty pricey on the valve adjustment. $260 compared to another place: $150 😬 More

Friendly customer service Friendly and helpful customer service makes such a difference when feeling troubled with car problems and costs. Having a sense that they care about Friendly and helpful customer service makes such a difference when feeling troubled with car problems and costs. Having a sense that they care about you and the problems of your car is a calming feeling rather than feeling that you're just being herded in and out among dozens of other customers just to make a profit for the day's quota. Spreen Honda employees and Reps really seem to enjoy helping their customers and making you feel like you're a part of their family. The only bad issue I had was being required to come back one week after a prior maintenance service for "poor quality of work" done by an "express maintenance" mechanic, who reported that my brakes were in good condition (7mm front and rear), however, I was required to come back 7 days later due to squealing brakes, only to find out both the front and rear brakes needed to be replaced because they were down to (3mm rear, and 1 mm front). I appreciate the Customer Service Rep who spoke to the Manager about the problem and he was willing to waive the "labor" charges and I would only have to pay for the parts. That type of customer service is exceptional to help relieve some financial pressure... although further inspections showed that my car also needed other major maintenance repairs. Unfortunately, I left with a $996 service charge, but I won't forget the good customer service. More

Good service Came in for maintenance on my car and Jonathan helped me accomplishing the required service maintenance. Came In for the normal oil and tire rotation Came in for maintenance on my car and Jonathan helped me accomplishing the required service maintenance. Came In for the normal oil and tire rotation and he recommended I also service my transmission. More

Great customer service Appreciate the service and sense of urgency of the team. I went to get an oil change during my lunch and was able to take the shuttle to and from! Appreciate the service and sense of urgency of the team. I went to get an oil change during my lunch and was able to take the shuttle to and from! More

Great Attitudes and performance Thanks Rachel for the quick work you got done for me at the last minute. I appreciate your attention to my problem, handling it quickly and letting m Thanks Rachel for the quick work you got done for me at the last minute. I appreciate your attention to my problem, handling it quickly and letting me know when done. Easy to refer Spreen when the people are this good. More

Express oil change. Service Advisor Jessie Mendoza was very helpful and gave us an approximate time of completion. The car was finished when he said it should be and we Service Advisor Jessie Mendoza was very helpful and gave us an approximate time of completion. The car was finished when he said it should be and we were on our way. This was a complimentary oil change since I had filled out a survey in the past. I appreciate that. Good service! Floyd More