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Spreen Honda Loma Linda - Service Center

Loma Linda, CA

4.5
2,104 Reviews

2,104 Reviews of Spreen Honda Loma Linda - Service Center

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December 24, 2022

Rachelle the service advisor did a great job she was courteous and made sure my cars service was completed correctly and in a timely manner. More

by richardj.dass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Spreen Honda Loma Linda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 23, 2022

Matthew Roper was excellent. Good communication throughout repairs. Had CRV in shop for three days for multiple repairs. Mechanic did good job also. More

by Rjdudeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Roper
Dec 26, 2022 -

Spreen Honda Loma Linda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spreen Honda Loma Linda, we look forward to having you as a valued customer for many years to come!

December 23, 2022

Service advisor was great at explaining everything time of service was appropriate. Just wished they actually looked at my vehicle good. I think I need new tires which I wasn’t told, there was a nail in my More

by ICECIVIC_06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Cramer
Dec 26, 2022 -

Spreen Honda Loma Linda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please reach out to service@spreen.net. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

December 22, 2022

The service rep was very nice and helpful. He explained clearly what the service would entail and how long the wait would be. More

by PATTI.CARBAJAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Spreen Honda Loma Linda responded

Thank you so much for your kind words, Patti, and for taking the time to leave us this wonderful feedback!

December 12, 2022

Ambrosio assisted me very well, also informed me for the incoming service that needs to perform in my vehicle once it hits the 100K mileage. Very professional. More

by REYGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AMBROSIO
Dec 12, 2022 -

Spreen Honda Loma Linda responded

Thank you so much for your kind words for Ambrosio, and for taking the time to leave us this wonderful feedback! for

December 11, 2022

My expletive can be summed up with these three qualities , Polite, quick and exceptional customer service! Thank you More

by ERIN.PARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Peronace
Dec 12, 2022 -

Spreen Honda Loma Linda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spreen Honda Loma Linda!

December 11, 2022

GREAT CUSTOMER SERVICE…! !! 😁😁😁 I liked the quick service, the wait wasn’t long compared to previous visits at other Honda locations. More

by ms_denoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2022 -

Spreen Honda Loma Linda responded

Ms. Denoyce, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Johnny delivered such a great experience!

December 07, 2022

Service was great. Friendly and helpful and answered all my questions but the wait was very long. The whole service time spent there was 1:45 minutes even though I h More

by Vero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Galindo
Dec 08, 2022 -

Spreen Honda Loma Linda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 04, 2022

Outstanding customer service from the service advisor, Mathew Roper, including his significant help in setting up the Accord to be paired with my wife's iphone to play podcasts through the car's speakers. More

by bktoister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Roper, service advisor
Dec 04, 2022 -

Spreen Honda Loma Linda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spreen Honda Loma Linda, we look forward to having you as a valued customer for many years to come!

December 04, 2022

Rachelle helped me with my 04 Acura TL. A rodent got into the engine bay and ripped up my knock sensor wire. She was extremely helpful and patient throughout entire process. My insurance co More

by JVMANEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Spreen Honda Loma Linda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Rachelle here at Spreen Honda Loma Linda.

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