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Sport Mazda - Service Center

Orlando, FL

4.7
2,624 Reviews

2,624 Reviews of Sport Mazda - Service Center

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April 24, 2024

I bought three cars with Mazda in 2022, all of them were going well until I went to use the warranty with them, the warranty that they say is for life while I have the car does not work for me, so that's wh More

by Kirssy12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Sport Mazda responded

Thank you for your feedback. This is Jay Mealey and I own Sport Mazda. I apologize for the trouble you have had with this warranty claim. My Service Director is working on this personally and we will get it resolved for you. I value each and every one of our customers and it is important that you are happy with the service we provide. Under normal circumstances we don't typically have a problem with our warranty company. Bob will be in touch and make sure this gets handled. If you have any issues you can always reach out to me directly at jaymealey@gmail.com. Thank you again for being a loyal customer. Jay Mealey / Owner

April 24, 2024

was booked with a 79. 99 coupon which was listed on my service appt when I called to schedule service for synthetic oil, and tire rotation but still wound up paying 103.17 More

by bob2837
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Clafin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Sport Mazda responded

Hello. This is Jay Mealey, owner of Sport Mazda. I appreciate you being a Sport Mazda customer. I apologize if the taxes and fees weren't explained properly. I will use this feedback to make sure my team does a better job of explaining these things. We do value every one of our customers and it is important to me that you are completely satisfied with your service. The Service Director, Bob, will be reaching out to you this morning to help resolve this and make sure you are happy customer. If you have any problems now or in the future, please feel free to reach out to me directly at jaymealey@gmail.com. I am here to help. Jay Mealey / Owner

April 21, 2024

I highly recommend Paul Clafin! I had an issue with an old car which I got it towed to the auto repair services at Sport Mazda South. I was incredibly pleased with the assistanc More

by Ellyferso1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Sport Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda South! We are always more than happy to assist you if anything else comes up. Take care!

April 17, 2024

Simply Put - The absolute Best in the Business! Consistently exceeding expectations in sales and service. Fantastic Team - this visit was for service. Paul Clafin is an Outstanding Service Advi More

by Bucsdude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Mealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Suranovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Sport Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda South! We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2024

Great service! Jaime provided excellent service. Fast and great communication. Will reccomend to friends and family More

by iM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Sport Mazda responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 08, 2024

Excellentw servicios y Buen tiempo de espera , gracias por la ayuda que me brindaron , se hizo un buen trabajo . More

by anniemile1102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Sport Mazda responded

Hola, ¡gracias por compartir tu experiencia positiva! Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tengas un día increíble!

April 05, 2024

Beware, sketchy dealership. I bought a 2023 Mazda 3 last year. Problem number 1, finance department weren’t clear about the extended warranty, they promised free maintenance inc More

by Ismael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Suranovich
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Sport Mazda responded

Hello. This is Jay Mealey, owner of Sport Mazda. I appreciate you being a Sport Mazda customer and I apologize for the frustrating experience you are having with this rattle. We try to be very transparent so I would like to know more about your situation with the warranty. I would in no way consider our dealerships "sketchy" and I believe our 1000's of 5 star reviews with multiple ones praising our transparency would indicate otherwise. I know that my General Manager and Service Director are aware of your issues and have been attempting to help resolve them. Please feel free to reach out to me at jaymealey@gmail.com if I can be of help. Thank You. Jay Mealey/Owner

April 03, 2024

My experience at the Dealership was amazing, especially “Sasha: my service consultant and every customer should know what magnificent work they can expect when you take your vehicle in for service. In addi More

by K9loveu@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Solá
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Sport Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sport Mazda South! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 31, 2024

Great Staff, Great Service Department, Great Sales Department. All around great place to go to purchase a car. 111 More

by gcpkbaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Clafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Sankar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Rudon
Apr 03, 2024 -

Sport Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2024

The people in the service department are always friendly and willing to provide updates on the status of my vehicle. More

by Gunner100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Clafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Sport Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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