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Sport Mazda - Service Center

Orlando, FL

4.7
2,624 Reviews

2,624 Reviews of Sport Mazda - Service Center

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September 07, 2024

Muy bueno el servicio, muy buena la atención, todo a tiempo y de calidad, muchísimas gracias, 100% recomendado More

by Samir dib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Suranovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Resende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Clafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Solá
5.0
This rating includes all reviews, with more weight given to recent reviews.
José Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Sport Mazda responded

Hola Samir, nos alegra que hayas encontrado que nuestro personal te brindó tanto apoyo durante tu experiencia aquí en Sport Mazda South. ¡Gracias por la recomendación y que tengas un día increíble!

September 05, 2024

I’ve been a customer for a few years and the customer service is always nice and helpful. Even after my car unfortunately was not able to be fixed, everyone from service to sales was amazing. More

by Ajshimko19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenifer Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ramsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Sport Mazda responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We will use your comments to refine our efforts to ensure this does not happen again.

September 04, 2024

Great dealership changed my oil rotated my tires and washed my car and lent us a loaner car so me and my sister wasn’t waiting 2 hrs. More

by Classygirl360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Clafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Sport Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2024

I had bought 3 cars from this gentleman, and every time I visit the dealership for service, Mustapha is always there to greet me and help with anything I need More

by Jamalrph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustapha Taha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Sport Mazda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2024

My experience yesterday was very pleasant. I was informed of the many options I had as it related to the purchase. Kerwin was professional and attended to every detail. I was very satisfied More

by trob21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenifer Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Sport Mazda responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2024

I love the friendliness and accommodations provided. I do think they need to restock their popcorn and snacks more often, though. But other than that the facility is clean, kind, and quick! More

by cnagy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Resende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Medina
Aug 26, 2024 -

Sport Mazda responded

Hi, thank you for taking the time to leave a review for us at Sport Mazda South. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

The service was done very quickly and my service advisor Sasha was so helpful getting me GPS instructions and more. Very far from my home but well worth the drive. Thank you so much! More

by Toddash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Solá
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Sport Mazda responded

Hi Toddash, we're happy you found our staff to be so supportive during your experience here at Sport Mazda South. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 21, 2024

Excellent customer service as always. Love this dealership and the service provided. Would definitely return. More

by petesgalc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Clafin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Sport Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 18, 2024

Did not address any of my concerns. First, the vehicle has jerking transmission at low RPM's at constant speeds, at initial acceleration, and at low-speed deceleration. Got the standa More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis Resende
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Sport Mazda responded

Hello Mike. This is Jay Mealey and I own Sport Mazda here in Orlando. I apologize for the issues you had on your service appointment. I have checked in with our Service Director Bob and he is looking into your visit further to see how we can help. I agree that 3 hours is a long time for an oil change but please keep in mind they were also trying to diagnose your other issues. We are working on getting some instructions over to you for temporarily disabling the Istop; however we did verify with Mazda that at this time we are unable to turn it off permanently. Someone will be reaching out to you and we may need to schedule your vehicle back in to revisit the transmission issue. Unfortunately we couldn't get any codes or info from the computer but we can definitely revisit the issue. Please reach out to me directly at jaymealey@gmail.com if there is anything I can do now or in the future. I appreciate you being a Sport Mazda customer and we will work to get these issues resolved. Thank You.

Sep 16, 2024 -

Mike responded

It's been a month and no one has reached out to revisit and reschedule the transmission issue.

August 17, 2024

Excelente servicio, rapido y muy Profesional por parte del sr Luis Resense, volveré pronto a visitarlos More

by florird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Resende
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Sport Mazda responded

Hola, ¡nos alegra saber que haya tenido una experiencia tan positiva con nuestro equipo! No dude en comunicarse si hay algo adicional que podamos hacer por usted.

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