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2,625 Reviews of Sport Mazda - Service Center
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November 23, 2022
My adviser was Lorenzo. He was unfriendly. He said my front axles needed to be replaced and I asked why, he said wear and tear. I said I don't understand because I hardly dr He was unfriendly. He said my front axles needed to be replaced and I asked why, he said wear and tear. I said I don't understand because I hardly drive my car, as you can see in the millage. He just didn't care and said oh well, it needs to be replaced. I don't understand why, I took my car six months ago and they didn't say anything about the front axles going bad, and now they wanted me to pay over $2000.00 for repairs, my car is not worth that much. I contacted the Sales Manager, Bob Stradley, who took the time to explain in more detail the situation and helped me understand. The service department itself is, and has been, great. It was just the service advisor this time that was the issue. More
by sdyonis
Employees Worked With
Lorenzo Martinez
November 23, 2022
Mi CX-5 estuvo en el talle de ese dealership por alrededor de un mes para reparar algunos inconvenientes en el motor, a pesar de que es un vehículo con apenas 19.000 millas, el trato con el advisor alrededor de un mes para reparar algunos inconvenientes en el motor, a pesar de que es un vehículo con apenas 19.000 millas, el trato con el advisor fue bastante amigable y cordial pero el servicio del taller deja mucho que desear, dejaron ramales de cables sueltos en el motor y la tapa del filtro de aire sin cerrar sus ganchos, es decir, estaba suelta ahí dentro. Aunque parezcan detalles pequeños y sencillos de solucionar es precisamente eso lo que decepciona y te hace pensar en el hecho de que si con las cosas sencillas hacen un desastre que te garantiza que están haciendo los procedimientos para reparar adecuadamente tu vehículo y que no habrá problemas relacionados a eso en el futuro?! More
by Richard
Employees Worked With
November 22, 2022
Great service. Well appointed and clean waiting area. Bilingual staff is very customer service oriented. Well appointed and clean waiting area. Bilingual staff is very customer service oriented. More
by David M Gonzalez
Employees Worked With
November 04, 2022
Quick and professional service my advisor took care of me and updated me in a timely manner and updated me in a timely manner More
by Vinnie Ayala
Employees Worked With
Other Employees :
Angelo Nieves, Lorenzo Martinez, Nataly Fandino
November 02, 2022
Always very good service. Very thorough explanation of everything. I love my car! Pricey oil change, though. Very thorough explanation of everything. I love my car! Pricey oil change, though. More
by C610foodie
Employees Worked With
October 28, 2022
Thank you again for the wonderful service. Despite being an hour and a half away, I routinely travel to Sports Mazda for service on my 2019 Mazda3 because I feel my service rep, Luis, is abso Despite being an hour and a half away, I routinely travel to Sports Mazda for service on my 2019 Mazda3 because I feel my service rep, Luis, is absolutely committed to helping me. Until next time! More
by N.Tavares
Employees Worked With
October 28, 2022
Excelente atención y el servicio estuvo listo en el tiempo estimado por el personal de atención al cliente y lo mejor fue el vídeo con la descripción de la revisión del vehículo tiempo estimado por el personal de atención al cliente y lo mejor fue el vídeo con la descripción de la revisión del vehículo More
by delialeon10
Employees Worked With
October 24, 2022
Terrible damaged my car and lied about it. I have the video that shows no damage when I brought it in. I have the video that shows no damage when I brought it in. More
by felicianewton
October 23, 2022
I had a situation where I had to get my car fixed as soon as possible they expedited the time to get the part. They were an amazing team to work with. I highly recommend Sport Mazda South for all your need as possible they expedited the time to get the part. They were an amazing team to work with. I highly recommend Sport Mazda South for all your needs. More
by jaredtgutwein
