Sport Mazda - Service Center

My experience at sport Mazda was very good.Todd was SUPER. I felt the price paid was a fair one and, as always the crew at Sport got my Mazda running like new again. I would highly recommend! Sport has SUPER. I felt the price paid was a fair one and, as always the crew at Sport got my Mazda running like new again. I would highly recommend! Sport has always displayed a high level of professionalism and a caring attitude. I really appreciate that probably the most. More

ON 16 FEB 2010 I HAD TO STOP BY SPORT MAZDA FOR SERVICE. I WAS CHARGED $343.24 DOLLARS FOR LABOR TO CHANGE MY OIL AND REPLACED MY THERMOSTAT. AFTER CONDUCTING A RESEARCH ON MY OWN, I FOUND OUT THAT MAZDA C I WAS CHARGED $343.24 DOLLARS FOR LABOR TO CHANGE MY OIL AND REPLACED MY THERMOSTAT. AFTER CONDUCTING A RESEARCH ON MY OWN, I FOUND OUT THAT MAZDA CHARGES 101 FOR LABOR WHICH EQUALS $107.80 PER HOUR. I CONTACTED MAZDA CORPORATION (NOT SPORT MAZDA) TODAY AND WAS INFORMED THAT SPORT MAZDA HAS THE RIGHT TO CHARGE THEIR OWN LABOR RATE. I STILL BELIEVE THAT I WAS OVER CHARGED (3.17 HOURS) FOR LABOR. I DON'T BELIEVE THAT TO REPLACE A THERMOSTAT AND ENGINE OIL WOULD REQUIRED MORE THAN TWO HOURS OF LABOR. CUSTOMER SERVICE WAS VERY GOOD BUT PRICING WENT REALLY BAD. HERE IS MY CUSTOMER INVOICE NUMBER 74581. More