Sport Mazda - Service Center

We bought our Mazda from Kerwin originally. Everytime we come back for service, or to look into our next car, the staff always remembers us. They really add to the personal experience by making us feel as i come back for service, or to look into our next car, the staff always remembers us. They really add to the personal experience by making us feel as if we aren't just another dollar walking in the door. More

My experience at sport Mazda was very good.Todd was SUPER. I felt the price paid was a fair one and, as always the crew at Sport got my Mazda running like new again. I would highly recommend! Sport has SUPER. I felt the price paid was a fair one and, as always the crew at Sport got my Mazda running like new again. I would highly recommend! Sport has always displayed a high level of professionalism and a caring attitude. I really appreciate that probably the most. More

ON 16 FEB 2010 I HAD TO STOP BY SPORT MAZDA FOR SERVICE. I WAS CHARGED $343.24 DOLLARS FOR LABOR TO CHANGE MY OIL AND REPLACED MY THERMOSTAT. AFTER CONDUCTING A RESEARCH ON MY OWN, I FOUND OUT THAT MAZDA C I WAS CHARGED $343.24 DOLLARS FOR LABOR TO CHANGE MY OIL AND REPLACED MY THERMOSTAT. AFTER CONDUCTING A RESEARCH ON MY OWN, I FOUND OUT THAT MAZDA CHARGES 101 FOR LABOR WHICH EQUALS $107.80 PER HOUR. I CONTACTED MAZDA CORPORATION (NOT SPORT MAZDA) TODAY AND WAS INFORMED THAT SPORT MAZDA HAS THE RIGHT TO CHARGE THEIR OWN LABOR RATE. I STILL BELIEVE THAT I WAS OVER CHARGED (3.17 HOURS) FOR LABOR. I DON'T BELIEVE THAT TO REPLACE A THERMOSTAT AND ENGINE OIL WOULD REQUIRED MORE THAN TWO HOURS OF LABOR. CUSTOMER SERVICE WAS VERY GOOD BUT PRICING WENT REALLY BAD. HERE IS MY CUSTOMER INVOICE NUMBER 74581. More