Sport Mazda - Service Center

Service was excellent at last visit. My car was serviced promptly as usual. I am a repeat customer and I think that says it all. promptly as usual. I am a repeat customer and I think that says it all. More

Mi experiencia fue placentera cuando llegue fui ayudado por Jeremy y le indique que esta es mi primera vez para cambio aceite, y que tenia un pequeno problema con la alineacion de las llantas, mi problema por Jeremy y le indique que esta es mi primera vez para cambio aceite, y que tenia un pequeno problema con la alineacion de las llantas, mi problema fue resuelto en un tiempo prudente, me fui satisfecho especialmente porque no me cobraron me inmagino porque era mi primera visita con mi new mazda 5, me gustaria que den servicio de lavado de carros porque mi carro lo necesitaba... More

I made an online appointment which was very easy to navigate.once I arrived Jeremy quickly took my information and I let him know some concerns I had.I waited in the waiting area where a nice couple wa navigate.once I arrived Jeremy quickly took my information and I let him know some concerns I had.I waited in the waiting area where a nice couple was there and highly spoke good things about Mazda dealership and of Jeremy. It may me feel even better since I just bought the car and this was my second time there. Jeremy shortly came and explained some recommended services my car needed and also clarified my concerns that I had when I first got there. "He remembered"... I was so satisfied and feel more at ease to bring my car in to mazda instead of shopping around to save a buck for any services my car may need. More

I bought my wife a cx7 from this dealership last year and the vehicle came with nitrogen filled tires. I heard all the benefits of having the tires filled with nitrogen versus the regular pressurized air. I the vehicle came with nitrogen filled tires. I heard all the benefits of having the tires filled with nitrogen versus the regular pressurized air. I thought it would be great, although finding places that have it available are far and few between I thought it would be alright since I was told that I would rarely have to. I called the dealership on Friday around 2 to make a service appointment for an oil change on Saturday and I called through the 800 number I found online. The operator answered and transferred me to a voicemail. It was a female and I regret not writing her name down, but I left her a message about the oil change and left my cell number twice for a confirmation call but I never heard back from anybody. A week before I took my wife's car in for her regular scheduled oil change, she kept complaining that the low tire pressure light was on. So when I took it in for an oil change, I made sure to tell the service advisor about it and he said they will take care of it and even asked if I wanted to have the tires rotated and I agreed. Sure enough, they changed the oil and rotated the tires. They low pressure light was not on when I left so I assumed they did what they were supposed to. Sure enough, a day later my wife was complaining about the light being on again and I thought she was being ridiculous. I took her car and looked for a place that had nitrogen. When they checked the tire pressure, all four tires had psi between 24-26. The tire pressure on these factory installed tires was posted to be at 32psi. Why would the service advisor not put it on the work order and furthermore, what kind of mechanic would do a complete safety inspection, rotate tires and never check the tire pressure?? I'm very disappointed and realize that I can't rely on your service department to do the most simplest of tasks. And these are things that are part of their job. Unfortunately, I have an extended warranty so I have to do all my service at a Mazda dealer and since we bought the car there, i would like to take it there but if things like this keep happening, I will either have to just go out of my way to another dealership or just trade out of the Mazda and into another brand that has better quality service. My wife likes Mazda and this is her second one. I hope it won't be her last. More

Donny provides professional and friendly service. Waiting area is spacious and clean but luckily I didn't have to sit there long since my vehicle was dealt with so quickly! I have had my vehicle serviced her area is spacious and clean but luckily I didn't have to sit there long since my vehicle was dealt with so quickly! I have had my vehicle serviced here since purchasing it in February 2013 and any concerns I have had have been addressed promptly and without hesitation. More

In my 30-plus years of dealing with car dealers and service issues, this remains without doubt the best experience I have had. Easily the most customer-friendly dealership and always a pleasure to visi service issues, this remains without doubt the best experience I have had. Easily the most customer-friendly dealership and always a pleasure to visit. More

The service advisers are overall very understanding and considerate of your time. I understand that this could not be done without the help of the mechanics, so a big thank you to them as well. considerate of your time. I understand that this could not be done without the help of the mechanics, so a big thank you to them as well. More

For my first experience at Mazda my service was prompt and Donny was very professional and courteous as well as addressed any concerns I had at the time. and Donny was very professional and courteous as well as addressed any concerns I had at the time. More

Donny Larson always shows excellent customer service with a smile, and on my last visit that is exactly what it was. He always makes me feel like im getting outstanding customer service. Thanks Donny a smile, and on my last visit that is exactly what it was. He always makes me feel like im getting outstanding customer service. Thanks Donny More

Donny always is very pleasant and willing to go the extra mile to make you have a great service experience! Nothing is ever a bother for him mile to make you have a great service experience! Nothing is ever a bother for him More