Sport Mazda - Service Center

Donny's level of customer service was outstanding. We have never experienced this level of service at any other dealership. You have exceeded our expectations. We have never experienced this level of service at any other dealership. You have exceeded our expectations. More

They are good person working and good service department Jeremy treatment right and wast my decision to take my car to the dealer I like Jeremy treatment right and wast my decision to take my car to the dealer I like More

Jay, my wife has a 2001 miata (not sure why miata is a misspelling on your website) that she purchased new. We have taken very good care of it over the years and used the mazda (not not sure why mazda is misspelling on your website) that she purchased new. We have taken very good care of it over the years and used the mazda (not not sure why mazda is a misspelling on your website either) service department at your location before you were there. The experience is usually good. On 2/1 we had a couple of service items completed. Valve cover gasket, fog light installed, and an oil change after service identified the oil was very low. My wife told me on 2/4 the car starting to make a weird noise. 2/5 I drove it and after warming up the power steering pump started to wine like it was low on fluid or the bearings were going out. I checked under the hood and noticed that the power steering cap was not secured. It was on so no fluid was leaking out, but not secured. 2/7 I called and explained this to Donny, who told be to bring it in. 2/8 we brought it in. Service was able to duplicate the issue. We discussed the issue and I explained that it was fine when it was brought in on 2/1. Donnie explained that it would not have been sabotaged. I explained that I was not accusing anyone, just stating what had happened. Donny explained 2 options, flushing the system that may or may not work. No charges were discussed for this. Or the new pump would be $609 (I found 3 online for $150), just for the part. He said that he would give the service manager the info and the manager would call me back on 2/9 (mon). 2/20 I recd a voicemail notifying us our regular service was due on the miata (ironic). This reminded me that I had not heard back from anyone. I called and spoke to Donny, who explained he had put the info on the manager's desk on 2/8, but would go and speak with him immediately. After being on hold for several minutes, I hung up. Donny called back 15 min later but I missed call. He left a message that the manager deemed the unrelated. I believe it was the first time he was aware or he dismissed it all together on 2/10. I still have not heard anything back from anyone. I am not looking for a handout or anything other than good customer support when the customer has a problem. The manager in this situation was pathetic. I am not sure where you get the 5 star rating other than claiming it yourselves, you are also probably the "best". You will probably be happy that you will never see myself or my wife in your care ever again. Along with any others that we happen to come into contact with. Oh, by the way, the issue has actually gone away and not making any noise anymore. If you plan to stay in business, you may want to reevaluate how you are doing it. More

Everything went well. He kept in touch with me about updates and parts and because I am still under 30day warranty for my car -there was no cost on this visit. Very friendly and listened to possible iss updates and parts and because I am still under 30day warranty for my car -there was no cost on this visit. Very friendly and listened to possible issues with vehicle. More

Jeremy was very professional in providing me the service I needed for my Mazda. All items were addressed to my satisfaction. He also followed up before I left the dealership to make sure I was completely sa I needed for my Mazda. All items were addressed to my satisfaction. He also followed up before I left the dealership to make sure I was completely satisfied with the action taken I would definitely use them again. More

Actually I went in to have my 07 mazda. 3 checked and ended up leaving new car . Everything was great ! Especially @ Alfredo G . Highly recommend . No pressure. I didn't think I could qualify for a newer ended up leaving new car . Everything was great ! Especially @ Alfredo G . Highly recommend . No pressure. I didn't think I could qualify for a newer better car BUT the team at Sport Mazda made it possible. Great experience so far! More

Jeremy Maylath from the Service Dept. provided me the most professional, efficient & friendly service. He made my experience with Sport Mazda hassle-free. He is a model employee who deserves special re most professional, efficient & friendly service. He made my experience with Sport Mazda hassle-free. He is a model employee who deserves special recognition. More

I went to this dealer with my Mazda3 SkyActiv for a normal maintenance. But Barby was very helpful/friendly and convinced me to at least check the possibility to renew my car. At the beginning I was a normal maintenance. But Barby was very helpful/friendly and convinced me to at least check the possibility to renew my car. At the beginning I was a little bit afraid, but Barby was so patience and nice, and do not put any pressure and let me very comfortable to not accept, but she provide the pros in a change and she was very helpful/friendly in the very painful process of buying automobiles. In fact she made the process very easy. I ended up with a deal and I am really happy with with the new car, that I can drive for a long time to come. More

Jeremy was very friendly-knowledgeable about my vehicle & listened to my passion about how picky I am about my car. When there was a problem and they had to keep my car longer than expected he assured me & listened to my passion about how picky I am about my car. When there was a problem and they had to keep my car longer than expected he assured me my car would be kept indoor & safe. When I had questions through out the time my car was in the shop he called me back every time Ina timely manner. I bought my car new 14 yrs ago at this location (not the same dealer) & have always had my maintenance done here. Will continue to have it done only by Mazda because each time has been a good experience. I must say Jeremy has been by far the best service representation that Mazda had in a long time. Thanks Marlene D. More

I was in and out and thoroughly enjoyed this experience. I was in and out and thoroughly enjoyed this experience. The only reason I keep coming back here for service is because of its exceptional staff. I was in and out and thoroughly enjoyed this experience. The only reason I keep coming back here for service is because of its exceptional staff. Specifically the Service Manager, Shawn Harris. His friendliness and outstanding customer service makes me feel right at home. I have always recommended this dealership for service. Everyone including the service technicians are friendly and courteous. Please keep up the good work!!!! I've already referred a friend to purchase her Mazda CX-9 from your dealership when I bought my Mazda 6. So we're both looking to get another very soon and w/ this service I will be back to Don Mealey. However, the price of the battery was a bit expensive and I had my coupons for a 15% discount w/ me but I was in a rush and forgot to give it to the Donny. Thank you kindly, Tai Evans. More