Sport Mazda - Service Center

Good experience Ellie helped me without an appointment and she set up mymazda application as well. I didn't get necessary 30,000 mile checks so she set me up to get Ellie helped me without an appointment and she set up mymazda application as well. I didn't get necessary 30,000 mile checks so she set me up to get all I needed. Very nice and helpful. More

Thank you so much for everything you did.. I will see you next time for my oil change and thank you so much.. Thank you Donnie Larson too. for everything you did.. I will see you next time for my oil change and thank you so much.. Thank you Donnie Larson too. More

Great Service. Professional Staff I just took my car in for service and the staff were really great. They got my car fixed quickly and gave me a loaner so that it didn't interrupt my w I just took my car in for service and the staff were really great. They got my car fixed quickly and gave me a loaner so that it didn't interrupt my work schedule. Ellie was super helpful with scheduling the service. More

Donnie was great.....AGAIN!! Every time I go in for some type of service - whether it be something majpr or a simple oil change, Donnie is fantastic. Promised me my car by 1pm, an Every time I go in for some type of service - whether it be something majpr or a simple oil change, Donnie is fantastic. Promised me my car by 1pm, and called me prior to that to let me know. Kudos to Donnie and the rest of the staff that make it happen. Thank you!! James More

I just want to say - THANK YOU Jeremy, thanks for taking such excellent care of us this week. Bringing a car in for service is such a pain because there are always other more exciti Jeremy, thanks for taking such excellent care of us this week. Bringing a car in for service is such a pain because there are always other more exciting things that were planned. But you made it an easy and stress-free process. Thanks for keeping me informed through the day. You rock! :) More

Great Trustworthy Service Donnie always provides me with exceptional service. He is responsive when I call and when the service is complete. He offers what is needed and exp Donnie always provides me with exceptional service. He is responsive when I call and when the service is complete. He offers what is needed and explains why the service is important. He also explains when I can wait for a service and why. Recently I had my brakes repaired and I'm very satisfied. I have been going to Donnie since 2010 and plan to see him with all of my Mazda CX9 needs. He has always been trustworthy and responsive. Thanks Donnie for making me feel welcome and taken care of every time I visit Sport Mazda. More

Excellent Service I bought my Mazda 6 in March 2012 and have had a lot of my service work done at Sport Mazda. I have always had the pleasure of Donny assisting me. H I bought my Mazda 6 in March 2012 and have had a lot of my service work done at Sport Mazda. I have always had the pleasure of Donny assisting me. He is always friendly and very honest and extremely knowledgeable, he always provides excellent customer service with a smile. You don't find service like that much these days. Everyone at Sport is friendly and courteous with each visit and I would highly recommend your business to others. Thank you Sport Mazda and Donny!!! More

Consistently excellent customer service by Jeremy !! Jeremy at Sports Mazda has been extremely helpful and as always provided an excellent customer service this time as well . The Wait time was not bad a Jeremy at Sports Mazda has been extremely helpful and as always provided an excellent customer service this time as well . The Wait time was not bad at all though I was a walk in . Jeremy explained the work that was needed to be done in detail and clarified all my queries . He also made very honest recommendations pertaining to my car. I am very thankful to him for making my visit to Sports mazda such a pleasurable one . More

service visit Donny was courteous helpful and kept me well informed. I was impressed with his customer relations skills and his energy. I definitely will be going b Donny was courteous helpful and kept me well informed. I was impressed with his customer relations skills and his energy. I definitely will be going back to him agian. More

My worst experience ever! I arrived 20 minutes early for an oil change Appt and wasn't seen until my 1:30 appt time that was fine. However, to have my car waiting to go back fo I arrived 20 minutes early for an oil change Appt and wasn't seen until my 1:30 appt time that was fine. However, to have my car waiting to go back for about 30 minutes was unacceptable. Once my car was taken back it sat another 15 minutes untouched, how do I know this because I actually watched to see how long my car would sit untouched. I inquired w/ the Svc rep Ellie what was the hold up and informed her that I had to leave w/ in an hour, a scheduled oil change should not take more than an hour. She advised me my car would be ready w/ in the hour so my 45 minute wait should have been much less. The technician completed a speedy Svc job on my car in 15 minutes. I bought my car from this dealer and have been using this dealer for all my vehicle needs. I've referred friends, family and coworkers to this dealership for service because of their customer service, integrity, honesty and work performance. If they were behind that's fine, I would have rescheduled my appointment. The cashier Becky, oh my goodness well she was just as rude. I was on my cell phone trying to reschedule my next appointment since i was running behind at the dealership. When she handed me my Visa card back she didn't say anything, she turned and began writing. So I'm on the phone and looking at her and ask if she's done, may I leave. She tells me that because I was on the phone she didn't say anything to me. I replied a simple thank you, have a nice day would have sufficed! This was my worst experience ever at this dealership! More