Sport Mazda - Service Center

Honest Service with Mazda and Donny I always take my Mazda to Donny and he always keeps me informed while I wait and never forgets about me. He is the example of how a service center is I always take my Mazda to Donny and he always keeps me informed while I wait and never forgets about me. He is the example of how a service center is supposed to function with honesty and applying specials and discounts when the customer may not be aware of them. I make my appointment and he is there to take of me, right away. More

Great Service & Work Thank you to the team at Mazda. I had the chance of working with Rob and he was very helpful. Made sure that I got the best work done for a great pric Thank you to the team at Mazda. I had the chance of working with Rob and he was very helpful. Made sure that I got the best work done for a great price. More

trust Was hesitant at first about bringing my ;03 Protege to the "dealership" because as everyone knows dealership service is waaaaaay too expensive......ha Was hesitant at first about bringing my ;03 Protege to the "dealership" because as everyone knows dealership service is waaaaaay too expensive......have found the service at Sport Mazda to be awesome. Seems the service writers are looking to extend the life of my car instead of milking a customer for unnecessary service. I appreciate how writers will "suggest" service and I can discuss the priority for each service item. I also found that details do matter...have used other oil change services that say they "take care" of your car....to me; that means minute details of topping off windshield washer WATER at each visit, which NONE of the "chain" service centers do. Sport Mazda does it every visit, thank you. Think about it...what does water cost a service center... More

goes above and beyond with there customer service Always a great experience. Robert went above and beyond with his customer service. Which is always the case at this dealership. I didn't know I had Always a great experience. Robert went above and beyond with his customer service. Which is always the case at this dealership. I didn't know I had used my last oil change the last time I was there and Robert let me and for the confusing didn't charge me for the oil change. And he also let Me know about a couple things I should get done to make sure my car stays with tip top condition. I love this dealership and recommended if your looking for a new or used car, this is the best spot to purchase one. Thank you again Robert. More

Costly service repair I arrived on March 14, 2015 at 10:30AM for my scheduled appointment to get my check engine light serviced, my car was taken back about 30 minutes I arrived on March 14, 2015 at 10:30AM for my scheduled appointment to get my check engine light serviced, my car was taken back about 30 minutes later. At 12:02 Donnie informed me that the repair cost would be approximately $500. One of the repairs which was the oxygen sensor would've been covered under my warranty, had it not just ended in October of last year. Needless to say, Donnie advised me that he would call me in a couple days to inform me when the part had arrived, and I could schedule an appointment to bring my car back in for service. (I inquired if driving the car would do more damage but he advised no, the part just needed to be replaced, and the transmission flushed.) I hadn't heard from him by the end of business day on Wednesday, March 18th, so I left him a voicemail for him that evening, to please call so I can make arrangements for a pick up and or schedule time off from work if needed. I heard from Donnie the following morning and he advised me the earliest appointment was for Saturday, March 21st was 11AM. The service rep I spoke w/ upon arriving, was genuinely concerned and reassured me why I continue to return to this Mazda for service. (I was not happy that I had to give up my Saturday and sit at the dealership., but at least the part arrived.) I believe his name is Rob, the new service rep. His customer service was excellent. I was shocked he actually provided me w/ a timeframe and stuck to it. My experience started out on a bad note, but ended w/ a good experience from one new service rep. Thank you kindly new guy! More

Great Service Ellie was great. She kept me up to date on the status of my car. Very helpful and knowledgable. I greatly appreciated her spending the time to make Ellie was great. She kept me up to date on the status of my car. Very helpful and knowledgable. I greatly appreciated her spending the time to make sure my car looked great at pickup. More

great service!!! I had brought my car in for servicing. Ellie was very friendly and accommodating. They were extremely busy that morning but she made sure to keep me u I had brought my car in for servicing. Ellie was very friendly and accommodating. They were extremely busy that morning but she made sure to keep me updated with the work being done. I would definitely recommend this place to others! More

Ellies hardwork. My car was in the shop for engine replacement and she was amazing! She followed up with me in a timely manner, explained the process very well and was My car was in the shop for engine replacement and she was amazing! She followed up with me in a timely manner, explained the process very well and was very friendly! If you ever need your vehicle service speak with Ellie. When i approached her on my day of pick up for my vehicle i seen how hard she works on a daily basis and the fact that she gave the time to follow up and explain everything was very much appreciated. More