Sport Mazda - Service Center

Vacation disrupted by car breakdown Our car broke down while in Orlando. We had traveled from the Northern Virginia area, and had no idea of what to expect from service repair shops in t Our car broke down while in Orlando. We had traveled from the Northern Virginia area, and had no idea of what to expect from service repair shops in the Orlando area. Donny was amazing! He sincerely cared about our vehicle and our family's vacation not getting disrupted. From a loaner car, to honest feed back regarding the best way to repair the car, I always felt like Donny was my trusted advisor that I had known for years, even though I just met him. It is honest and sincere people like Donny that restores my faith and trust in people. I would highly recommend this dealership because of Donny! More

Nice experience She is always available to provide a good service, She's very professional ,attentive, bilingual and knows her work, great customer services. Always i She is always available to provide a good service, She's very professional ,attentive, bilingual and knows her work, great customer services. Always is a nice experience More

excellent experience First time user and had a great experience from Ellie the service adviser to Jason the tech who did the work on my vehicle. First Ellie she really kn First time user and had a great experience from Ellie the service adviser to Jason the tech who did the work on my vehicle. First Ellie she really knows what She's doing and just a very pleasant person to work with.She kept me informed on the status of my vehicle and explained all repair needed. I had the opportunity to watch Jason align my vehicle and I was impressed by his work and attitude while working on my vehicle. More

Great service and support Despite being super busy, Ellie still treated me with kindness and courtesy. Service found my brake fluid to be off-color and flushed it right away. Despite being super busy, Ellie still treated me with kindness and courtesy. Service found my brake fluid to be off-color and flushed it right away. I received great personal attention, and am satisfied with the service. More

Exceptional Cutomer Service Sports Mazda did me a huge favor. I bought a used car from them and had it in the garage until my 17 year old son was ready to use it. He sat in the c Sports Mazda did me a huge favor. I bought a used car from them and had it in the garage until my 17 year old son was ready to use it. He sat in the car and ran the battery down. Mr. Kevin Mullinax called me personally and told me who to call to have the car towed back to Sports Mazda and then they fixed the car, double checked everything, and charged me not a penny! I can't believe it. That is exceptional customer service. I had already bought the car so they didn't have to do any of that. I also received a call from the service department manager. Do not hesitate to do business with Sports Mazda. They will treat you more than fairly. This kind of service doesn't happen very often. I am a very happy customer. More

Not happy Overall Experience, was average, nothing spectacular. I think my mazda3 is great, great on gas, runs beautiful. the paint is a little flimsy and so i Overall Experience, was average, nothing spectacular. I think my mazda3 is great, great on gas, runs beautiful. the paint is a little flimsy and so is the front end. my front bumper is off line, when i scraped the bottom on a high sidewalk at a shopping center, I have a volkwagon, kia, and toyota, the same has happened in the past and no damage, this mazda's front end is flimsy and very poorly made.I asked about the bumper and was told to take it to the body shop. "there is no visible damage to warrent the need of a body shop. and I was charged almost 82 dollars for an oil change and tire rotation,they documented that they included an express car wash and my car was filthy when i got it back. highway robbery. I take my cars in for service to kia toyota and volkwagon and probably pay that for all 3 cars, never again will I take my vehicle in for an oil change to the dealership. More