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Sport Mazda - Service Center

Orlando, FL

4.7
2,625 Reviews

2,625 Reviews of Sport Mazda - Service Center

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June 30, 2015

Positive all the way I came in with 178,875 miles on my Mazda 3 S. Everyone was pleasant to speak with about my car. The transmission fluid flush and subsequent mount repl More

by tonyorlando66
Recommend Dealer
Yes
Employees Worked With
the service technician that worked on my car, Ellie Diaz, Joe Azor
June 30, 2015

Excellent as always Had a great visit. Everyone was friendly, place was neat and clean and I love how everyone remembers my name when I come in to service my car. They to More

by SammieG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 30, 2015 -

Sport Mazda responded

It was certainly our pleasure to take care of your needs and your car. Ellie is a wonderful person and really cares about making sure her customers are happy. I thank you for reminding us just how much she means to the dealership. Thank you taking your valuable time to write this review. We appreciate more than you know. Great review, great customer. Jay Mealey, GM/Partner

June 29, 2015

Always a good experience having my car serviced Every time I go to Sport Mazda for MX5 maintenance I'm pleased with the service, attention and detail. The staff are all very good. More

by NC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 30, 2015 -

Sport Mazda responded

Thank you for taking your valuable time to let us know. It means a great deal to all of us and just makes us want to do that much better for the next customer. We get better through your comments. Thank you again and we look forward to continuing to service your MX-5. Jay Mealey, GM/partner

June 28, 2015

Excellent Service From being able to schedule service the day before to all the help provided by Ellie, the entire experience was very pleasant, as always. Thank you. More

by Luiz2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 30, 2015 -

Sport Mazda responded

Ellie is a special member of the service team that makes sure you and your car receive the best care. She is perfect for the job and really appreciates great feedback like yours. Kevin, the new Service Manager and his team are making our Service Center a place we are very proud of. And, with customers like yourself, we think you deserve everything we can do to make it the best. Thank you. Jay Mealey, GM/partner

June 28, 2015

Excellent Service Ellie provided great customer service during my appointment last week. Customer service from Ellie has always been great. Thank you for a pleasant and More

by smc516
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 30, 2015 -

Sport Mazda responded

And Ellie will continue to be great, especially with the encouragement of great customers like yourself. She is very friendly and truly does provide service with a smile. On behalf myself, Ellie and the great service team she represents, thank you very much. Jay Mealey, GM/Partner

June 27, 2015

madza 6 Donnie Larson is outstanding in how he provides customer service : my madza 6 runs tremendously well because of Donnie's tremendous advice on the tim More

by sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
Jun 30, 2015 -

Sport Mazda responded

Thank you. Donnie and the technicians he works with are a fantastic team and they try very hard to make sure each visit is a great experience for you and our many other fine customers. We appreciate all of you and especially the kind words you write. Have a wonderful day and be safe. Jay Mealey, GM/Partner

June 26, 2015

Great service! Ellie was wonderful! She was able to squeeze me in for a 3:15pm appointment even though they were booked for the day. I came in to change my rear brak More

by GNajera21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John the technician., Ellie Diaz
Jun 30, 2015 -

Sport Mazda responded

I could not have asked for a better review. We do have a wonderful team at Sport Mazda. I am so proud of Ellie and John. They are excellent at their job, consumate professionals, and they really are happiest when they are making a customer happy. I am glad it was special for you and I am so glad you are our customer. You, Ellie, John are all part of our Sport Mazda family. Have a great day!! Jay Mealey, GM/Partner

June 26, 2015

Rob Nestor is awesome! They came to my rescue quickly and they even gave me discount. I have never been there before, and I have always had a bad impression of dealer servic More

by Gamarra34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
Jun 30, 2015 -

Sport Mazda responded

Thank you for letting us and others know about your experience. You are so right, Rob and his technicians make a great team and they will appreciate hearing how much you appreciated their efforts. Thank you for taking your valuable time to write this review and we really want you to know how much we value your business. Look forward to your next visit. Jay Mealey, GM/Partner

June 26, 2015

Quick service My navigation needed an update, they scheduled an update promotly and I was out within the hour. Good work and they kept the interior of my new car cl More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Rob Nestor
Jun 30, 2015 -

Sport Mazda responded

So happy you had a great service. Donny and Rob work with a great team of techs and all of them spend a lot of time in training to make sure they can diagnose and repair whatever is required. We continue to work every day to improve wait times and our detail teams have expanded to insure everyone's car receives great care. With customers like yourself, we can only get better. Thanks, Jay Mealy, GM/Partner

June 26, 2015

Great As Always!!! I have been working with Donnie and Suli for several years and have always found my experiences with them to be top notch. Kerwin was my salesperson w More

by RG243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Suli (service tech), Donny Larson
Jun 30, 2015 -

Sport Mazda responded

You are right about one thing, Donnie, Sullie and Kerwin are the best. Between them they have many years of experience with Mazda and dedicate their knowledge to assist their customers to buy and maintain their cars. Thank you for your kinds words and we appreciate your many years as a loyal customer. It means a lot to all of us. Glad you are in the Sport Mazda family. Jay Mealey, GM/Partner

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