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Sport Mazda - Service Center

Orlando, FL

4.7
2,625 Reviews

2,625 Reviews of Sport Mazda - Service Center

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August 12, 2015

Computer Update I called the dealership and advised them that my headlights were flickering when I used the brakes. They new immediately what was wrong and how to fix More

by workmanmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
August 12, 2015

Awesome experience Ellie was really helpful, knowledge and very nice. It is a pleasure to take the car into the dealership for any service. And specially because Ellie More

by 2015Mazda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
August 12, 2015

Great service Great service. I would be more than happy to take my car back here for service. Only complaint is that I wasn't notified immediately when my parts wer More

by Wmf98337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
Aug 13, 2015 -

Sport Mazda responded

Appreciate you writing to let us know about your experience. Please accept my apology for not being notified when your parts were in. It will be addressed I assure you. I am so happy that you still trust us to service your car and I promise we will do our best to meet your expectations. Thank you again, so happy to have you as a customer. Jay Mealey, GM/Partner

August 11, 2015

service my Mazda Donny and Ellie were great. Donny quickly checked me in, confirmed the service and began the repair. Ellie efficiently supervised the service and chec More

by Justo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Ellie Diaz
Aug 12, 2015 -

Sport Mazda responded

It takes a good team to make sure that our customers and their cars are properly cared for and I am proud to say that Donny and Ellie are a great part of what makes the team work so well. Of course, they represent the excellent technicians who spend their time working hard to make sure your car receives the best treatment. I am so proud of our service team and equally proud of our family of great customers that make us who we are. We appreciate you very much and are so happy you wrote this review. Thank you and have a wonderful day!! Jay Mealey, GM/Partner

August 10, 2015

Friendly and Efficient Service Rob was very courteous during my recent visit to Sport Mazda. He updated me on the services I requested and gave me information to make the best decis More

by Livingston'67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
Aug 11, 2015 -

Sport Mazda responded

Thank you for your review. It is always nice to hear from a great customer how they feel about the service they receive and the people who provide it. Rob Nestor is an excellent servicewriter and he has a great team of technicians to insure you get the service you deserve. Together they work well to get you the information you need to make the best decisions for you and your car. We appreciate your business and are so happy you are our customer. Have a wonderful day! Jay Mealey, GM/Partner

August 10, 2015

Great service Very helpful with getting me a rental car when my car's problem was tricky and took days to figure out. Car runs great now. More

by StephanieUCF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Rob Nestor
Aug 11, 2015 -

Sport Mazda responded

Sometimes, with all the investment in state-of-the-art systems, finding and fixing a problem in today's increasingly sophisticated cars takes time and teamwork. I am so glad that Rob and Donny were able to assist you and we were able to find a solution and get you back on the road. Thank you for putting your trust in Sport Mazda, we appreciate your business. Jay Mealey, GM/partner

August 09, 2015

Great Serice Started off with the friendly and helpful young man greating me and starting the process I think it was DJ or something. Then Rob did a great job se More

by Yp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ or BJ or JB or some initials, Rob Nestor
Aug 11, 2015 -

Sport Mazda responded

We are especially proud when a customer, like yourself, compares us favorably with another dealer. We are glad TJ was helpful and that Rob Nestor was able to make sure your service was fast, efficient and took care of all your problems. We look forward to providing you the best service possible each and everytime you visit. Welcome to the Sport Mazda family. Jay Mealey, GM/Partner

August 09, 2015

Great service Love the ability to make appts and have them be on time. Nice for the free car wash too. Dealers kids were in the waiting room though which was a litt More

by Meekamusic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
Aug 11, 2015 -

Sport Mazda responded

We are in the process of building a new and much more customer friendly Sport Mazda a little further south on OBT. We will have a much more comfortable service waiting area, refreshments, and a separate play area for the kids. Until that time, we will continue to do our best to provide you the service you deserve. It is your continued business that is making the new building possible. Thank you so much. Jay Mealey, GM/Partner

August 09, 2015

oil change Good courteous service but a bit slow. It took 1.5 hr to complete our oil change and some routine inspections. I was offered a free car wash but when More

by jrmorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Aug 11, 2015 -

Sport Mazda responded

I cannot tell you how sorry I am that your service was not as expected. it is not something I would expect or desire for one of our customers. Please contact me at sportmazda.owners@gmail.com and let me know what I can do to to earn your trust and continued business. Please accept my apologiy for a less than stellar performance. Jay Mealey, GM/Partner

August 08, 2015

Honest and open. Rob was very friendly and honest about what service I needed and didn't. He put me at ease and I felt confident I was in good hands. More

by Yensid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
Aug 12, 2015 -

Sport Mazda responded

We would be doing less than a service for our customers if we didn't let you know everything that your car needed. Then we are sure you can make decisions that work best for you as to when and how much service your car receives. Rob is an excellent servicewriter and has years of experience in knowing which services are needed to make sure your car remains in a great condition. Safety is really our number one consideration. I am so happy that you were happy with Rob and the service provided. We appreciate your kind words and your business. Jay Mealey, GM/Partner

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