2,624 Reviews of Sport Mazda - Service Center
This was a great buying experience! He was very patient, knowledgeable and was able to make me feel confident about my purchase. He was very patient, knowledgeable and was able to make me feel confident about my purchase. More
This dealer has amazing customer service and service. Luis Resende is an excellent advisor and he is very prompt to help. Luis Resende is an excellent advisor and he is very prompt to help. More
PERFECT! Every Time. Everyone with interact with there is a customer service role model. Knowledgeable and committed. This time we were there for a quick tune Every Time. Everyone with interact with there is a customer service role model. Knowledgeable and committed. This time we were there for a quick tune up prior to Holiday travel. Wait time was minimal and we were able to check out the new vehicles while waiting. Another superb experience ! More
There is always something that goes wrong. Last time it was a simple oil change that took 1-1/2 hours with an appointment. I asked that the car not be washes to speed up the process but they Last time it was a simple oil change that took 1-1/2 hours with an appointment. I asked that the car not be washes to speed up the process but they did anyway and left it soaking wet with water spots. I had just had the car detailed days before. Warranty work, door panel not installed correctly. I wish there was a different Mazda dealer closer to where I work but they are the closest so not much a choice More
If i could give them a 0 Star i would but its not possible so 1 star is all they get After the bad experience of being deceived and lied about the Mazda CX9 2023 i was upgrading to from my CX5 2020 t possible so 1 star is all they get After the bad experience of being deceived and lied about the Mazda CX9 2023 i was upgrading to from my CX5 2020 the head manager from sales took responsibility for the 3rd month free i was offered and never gave to me and we moved on from there 8 months after i find myself with a "brand new car 2023" that is shaking badly very randomly on very rare occasions multiple times reached out to Mazda gave them the car and they said they would look into it "their best men" couldnt find a thing about the shaking nor the door issue of not closing when i step off from it claiming that i was using both keys at the same time which im not DUMB enough to hold onto two keys at the same time i mean who do that right? I had no other choice but to take the car cuz since they "couldnt find a thing on it" theres nothing they can do or so they said now i find myself with a "brand new car 2023" that has issues not fixed for the 3rd time that i take it to them and here is a statement of me Michel Sammak if i happen to have an accident and end up dead, injured, unable to act or kill someone innocent in the process THIS STATEMENT is proof that i warned them of the situation with my car and they could care less to help me switch the car ALSO the only offer i recieved was PAY a downpayment of 6000$ so they can help me switch into a CX5 2024 which is absurd I HIGHLY NOT RECOMMEND THIS MAZDA SPORT DEALER they will lie to you not only about your options of payment but about what you can or cannot get from the dealer tricky offer shady management and lots of lie if you wanna be decieved and end up like me in a tied situation where the car with only 8 months is slowly falling apart then choose them to sell you a car (also the biggest scammer of sales is called "Juan R Cruz "dont trust that person hes a deciever) More
Gustavo was very friendly and helpful from the very beginning. He notified me with any updates to my vehicle while it was being serviced. He notified me on savings for the services I was receiving. He beginning. He notified me with any updates to my vehicle while it was being serviced. He notified me on savings for the services I was receiving. He has been one of the best techs I’ve worked with at Sports Mazda. More
I live closer to an other Mazda dealer but would rather drive to this location because of their hospitality and amazing service. Paul was my advisor and I'm grateful for him and all of his team. drive to this location because of their hospitality and amazing service. Paul was my advisor and I'm grateful for him and all of his team. More
Very professional and courteous advisors. Kept informed of the service progress during the visit to the dealership Kept informed of the service progress during the visit to the dealership More