Sport Mazda - Service Center

I have been a customer of Sport Mazda Orlando for 8+ years and have purchased/leased 4 vehicles from them. My recent scheduled oil change & tire rotation service was very good, as usual. During their years and have purchased/leased 4 vehicles from them. My recent scheduled oil change & tire rotation service was very good, as usual. During their standard and thorough systemwide checks of my vehicle, however, the technician had replaced the cabin filter (@$91) without my approval. Review of the tech video showed the existing cabin filter to be only slightly dirty. After all, my car is only a year old with less than 9,000 miles on the odometer. When I brought my observation to the attention of my service manager he apologized, had the new cabin filter removed and replaced it with my original one. He also deleted the $91 filter charge from my invoice and said changing the cabin filter was only a recommendation. I understand that such things happen and I have no issue with it. I only mention this as a service note. Overall, I am very happy with the service at Sport Mazda of Orlando. More

Arrived one hour and a half before my appointment time and they took my car right in. Service was done quickly and they even loaded my husband’s wheelchair for me. Great service. and they took my car right in. Service was done quickly and they even loaded my husband’s wheelchair for me. Great service. More

Desk people courteous and helpful. Video review was just right as not speaking too fast. Car wash only downside. More like a rinse of dust not actually a wash. Waste of time and money. Video review was just right as not speaking too fast. Car wash only downside. More like a rinse of dust not actually a wash. Waste of time and money. Won't do that again. More

The service department is horrible. Last several times I have been there we have had to wait an extended amount of time for a simple oil change; Had an appointment to come back to have Last several times I have been there we have had to wait an extended amount of time for a simple oil change; Had an appointment to come back to have a part put in after it was ordered and the car sat in the drive way for 40 minutes before taking it back and then it took an additional two hours to replace it. I used to love their service department but will not be back. More

Steph and Paul are Amazing! This Team always goes the extra mile. Even when it’s bad news, they are always courteous and kind. We continue coming back because of them. Service w This Team always goes the extra mile. Even when it’s bad news, they are always courteous and kind. We continue coming back because of them. Service with care is hard to find these days, but we do not worry about that at all because of our Mazda Family. More

The service was very prompt and exceptional. Team members were very nice. Car wash included. Outstanding service!! Team members were very nice. Car wash included. Outstanding service!! More

Very helpful and provided great service. Would recommend for service at this location. Thanks for the assistance. Would recommend for service at this location. Thanks for the assistance. More

I appreciated the quick, friendly service! The technician did a nice job with the video that was done during the servicing of my car. I also appreciated that they didn't try to sell me unneces The technician did a nice job with the video that was done during the servicing of my car. I also appreciated that they didn't try to sell me unnecessary repairs (which another Mazda dealership has done in the past). Highly recommend! More

Excelente atención y servicio, especialmente a Sasha Sola que se preocupo por todas mis necesidades que se preocupo por todas mis necesidades More

Amazing Service, fast and efficient, and at a great price. I have the opportunity to interact with the Service manager and Sasha. Both amazing!!!! price. I have the opportunity to interact with the Service manager and Sasha. Both amazing!!!! More