Sport Mazda North - Service Center

Won’t recommend servicing at this location Came in for my first servicing appointment today. On my way back home I noticed my car sounded strange. When I get home I open the hood to find out th Came in for my first servicing appointment today. On my way back home I noticed my car sounded strange. When I get home I open the hood to find out that the air filter wasn’t properly installed. Thought that would be a simple task for a technician but I guess not. Unfortunately I will not come back to this location. More

very aggravated frustrated Recently, starting 12/13/16, I experience the worst auto service experience of my 43 years of auto ownership. after having almost $1,000 of repairs do Recently, starting 12/13/16, I experience the worst auto service experience of my 43 years of auto ownership. after having almost $1,000 of repairs done for an issue of concern, only to get it home and experience the same problem. When I returned for the service correction, I was given an additional quote of over $200 more dollars and assured that my Mazda auto would be ready the next day. I did not get my car back the next day nor was I even communicated with until 3 days later. In fact it was a week later before I could get my car back, and given more excuses than I care to mention. I was told that because of all of my troubles they would "top off my gas". Needless to say, their word was not even good enough to do that. More

After the sale I originally bought a Mazda 6 then traded it in on a CX5 which I am very satisfied with. Al was my salesman and he and dealership treated me very wel I originally bought a Mazda 6 then traded it in on a CX5 which I am very satisfied with. Al was my salesman and he and dealership treated me very well. I had a couple of minor things on my CX5 which needed attention, and the service handled it very well. They always clean my vehicle when I take it in for service, and that is a great feature. My only complaint is that I brought my neighbor in who also bought a CX 5 (he like mine), and I was promised a $100.00 finders fee. I have not receive that as of yet (approx 5 weeks ago), and that is a little bit unsettling. More

PARTS DEPARTMENT IS TERRIFIC!! After buying my used Miata at a non-Mazda dealership in another city, I had several issues and stopped by the Parts Department at Fairbanks Mazda a nu After buying my used Miata at a non-Mazda dealership in another city, I had several issues and stopped by the Parts Department at Fairbanks Mazda a number of times. I can't say enough about Jeff, who has become my trusted "go-to" source for my questions, ordering parts, etc. His supervisor and Randy are also greatly appreciated for their extra help. Cashiers are always very friendly. Excellent customer service! More

Corey Fairbanks Mazda Friendly and courteous staff. Great customer waiting area. Service completed in a timely manner. Discussed type of maintenance performed and washed Friendly and courteous staff. Great customer waiting area. Service completed in a timely manner. Discussed type of maintenance performed and washed Miata. More

Very Well Pleased At the Cory Fairbanks Dealership I was offered a car that really works for me! The financing was good and I drove off the same day with the car that r At the Cory Fairbanks Dealership I was offered a car that really works for me! The financing was good and I drove off the same day with the car that really works. I came back in 3 months for an oil change and tire rotation and found the visit to be very amiable, quick and completed within an acceptable amount of time. I have returned several times since the purchase of this vehicle to ask questions and pick up my tag registration which was also handled quickly and professionally. More

Friendly, Honest staff I usually dread going to dealerships due to high sales pressure. I have visited this dealership before to purchase parts in the past and was pleased I usually dread going to dealerships due to high sales pressure. I have visited this dealership before to purchase parts in the past and was pleased with the service provided, but this visit really stood out due to the friendliness of the staff. Our non-dealer brand car was brought in for a service special and Daniel did a wonderful job making sure our concerns were addressed under the promotion. He was so attentive and provided honest and unbiased answers to our questions without the hype of selling more. His honest attitude resulted in us ultimately ordering additional work which we were planning to defer. While waiting for the additional service, we visited the showroom and looked at the new and used cars to pass the time. There we met Simon who offered his assistance in viewing any vehicle we wanted to see further. We were able to take a test drive and not feel the high sales pressure normally associated with a dealership. Should we decide to purchase a replacement car, this dealership would definitely be considered. The only turnoff to this place is the industry standard Dealer Sales fee which is added onto the price of a vehicle purchase. Overall, this is a nice home town dealership which is deserving of consideration for both sales and service. More

First Mazda-First Service I recently brought my Mazda in for its first service, I was greeted promptly and told my service writer was Ted and he would be right with me. (He w I recently brought my Mazda in for its first service, I was greeted promptly and told my service writer was Ted and he would be right with me. (He was on a telephone call when I drove up for my appointment.) He quickly greeted me and directed me to the customer lounge. I was surprised by how quickly the service was performed. I am totally satisfied. More

Service Bill with Service goes above and beyond. He always has a great attitude towards his customer. They are quick and courtesy.I will be a Mazda person for Bill with Service goes above and beyond. He always has a great attitude towards his customer. They are quick and courtesy.I will be a Mazda person for life. More

Good service for my Mazda CX-5 Went to Cory Fairbanks Mazda and had my car serviced. Service man Daniel was very helpful. Have been a customer since 2013 and will continue to be one Went to Cory Fairbanks Mazda and had my car serviced. Service man Daniel was very helpful. Have been a customer since 2013 and will continue to be one as long as the service standard is as high as it has been More