Sport Durst Hyundai

Is it possible to rate a business no stars? Because that’s what I would do. My car was wrecked on 12/1/2019. The obvious damage (told to Ins, tow truck driver from your shop, and someone at your that’s what I would do. My car was wrecked on 12/1/2019. The obvious damage (told to Ins, tow truck driver from your shop, and someone at your shop) was thumping and pulling when turning the steering wheel while driving. You didn’t even notice that until we had it towed back to you after the first time it was “fixed”. You tried to reassure me that you’d find a rental car. How do you work in the auto industry and NOT know it’s impossible to find rental cars during the holidays? The second time you sent me home with a missing undercarriage cover. How on earth did that go unnoticed?What else is missing? Why would you not double check the under the hood rattle while waiting for parts? You’ve messed up twice already, you should be going above and beyond at this point. (Third visit to your shop) Now we have to do this again, a fourth time, and into the seventh month. 8/10 times we had to call you for updates, and it was 8/10 times, a further delay. I work in customer service and I would never let a situation get this out of hand. It’s beyond obvious that the mechanics did not have someone double check their work, or even a schematic of what parts should be there for a 2014 Escape. Now, even though you’re a guaranteed repair shop for Progressive, you’re telling me you don’t know what is wrong, and to take the car to Ford and pay out of pocket. I’ve been in a few accidents over the years and I’ve never had to return a vehicle for additional repairs, much less FOUR times, or had any of the negative experiences I’ve had with Sport Durst. Worst experience with a business of my entire life. It’s just utterly unacceptable. More

The car buying experience at Sport Durst Hyundai was pleasant and rewarding. I want to recognize my sales consultant, Mike Silberman, as he was exceptionally knowledgeable of the Palisade that I purch pleasant and rewarding. I want to recognize my sales consultant, Mike Silberman, as he was exceptionally knowledgeable of the Palisade that I purchased. More

A Positive Experience Ricky Copeland was very patient explaining the features of the Kona. The entire experience took a little long, but it was worth the wait. The only n Ricky Copeland was very patient explaining the features of the Kona. The entire experience took a little long, but it was worth the wait. The only negative was the finance guy. He was a bit pushy. More

The art of the deal Mike was a true professional. Ethical, honest, fair, and provided a wealth of knowledge regarding our new Santa Fe SUV. Glen also provided us with the Mike was a true professional. Ethical, honest, fair, and provided a wealth of knowledge regarding our new Santa Fe SUV. Glen also provided us with the numbers in a very basic and easy to understand manner. Thanks fellas for making this deal happen as a Mother’s Day gift for my wife of 36 years. More

Always take the best care of you and your vehicle! I had a warning light go on and was advised to bring car in. I was able to get in the next morning and I also had a few other service needs that I h I had a warning light go on and was advised to bring car in. I was able to get in the next morning and I also had a few other service needs that I had not had a chance to take care of. They took care of everything and I had my car back by noon. Chris and the Service advisors are excellent. I always feel like a valued customer!! More

Chris was great! On his lunch hour Chris came to the vet where I had taken my sick dog. He facilitated everything for me to get a new battery. On his lunch hour Chris came to the vet where I had taken my sick dog. He facilitated everything for me to get a new battery. More

Two words are enough - excellent service! Two jeeps and a hyundai and 20+/- years of service speaks well of a dealership and staff. I've been fortunate to have been the owner of all the vehicl Two jeeps and a hyundai and 20+/- years of service speaks well of a dealership and staff. I've been fortunate to have been the owner of all the vehicles and experienced the prompt, courteous service. More

Great service Had a lot of fun. The sales team was great. My salesman Mike was great. I’m a Hyundai man. Thank you for the great experience. Had a lot of fun. The sales team was great. My salesman Mike was great. I’m a Hyundai man. Thank you for the great experience. More

Wonderful I’ve known Angela Everette for almost 6 yrs. she was the first person I met at the service dept since I moved to Wake Forest. She’s very friendly and I’ve known Angela Everette for almost 6 yrs. she was the first person I met at the service dept since I moved to Wake Forest. She’s very friendly and helpful. I wouldn’t go elsewhere. It takes me about 40 mins to get there, but it’s all worth it. I even bought my new car there. More

bought all 8 vehicles at sports dursts since Dec/2011 first stop since moving here was at Sport Durst exchanged my new Mazda due to A/C went, still under warranty but I didn't want the hassle, got same Ma first stop since moving here was at Sport Durst exchanged my new Mazda due to A/C went, still under warranty but I didn't want the hassle, got same Mazda. After about 5 Mazda's I switched to Hyundai Sonnata then going on my 2nd Santa Fe. love the people and all the service they provide, wouldn't switch to anyone else. Have no reason to. More