Sport Durst Hyundai

From the time I walked onto the lot, I felt I was at the right place. I started with Ed who was nice and knowledgable. Two days later, Mr. Tony "Brutally Honest" Peele completed my visit. He is very knowled right place. I started with Ed who was nice and knowledgable. Two days later, Mr. Tony "Brutally Honest" Peele completed my visit. He is very knowledgable, extremely friendly and very professional. Mr. Peele did his best in closing this deal considering there had been some miscommunication. Also I want to send cudos' to Chanel Grady! I left there very happy with my new Hyundai! More

My overall experience in buying my brand new Hyundai Sonata was very pleasant. The salesman was very knowledgeable about the vehicles. He did not pressure me into anything instead he listen to my need Sonata was very pleasant. The salesman was very knowledgeable about the vehicles. He did not pressure me into anything instead he listen to my needs and made sure he was finding me the best deal possible! More

We really enjoyed our experience with Hieu. He was very knowledgeable about the different models. He listened to what our needs/wants were and did not try to up-sell us things we specifically stated we di knowledgeable about the different models. He listened to what our needs/wants were and did not try to up-sell us things we specifically stated we didn't want. Salespeople at other dealerships have been too pushy trying to get us to buy and spend more on something we didn't care for. More

I had a great experience, my reason being is that, I had a a lot a problems with my old car & deep down inside, I just felt it was the end of the road. Anyway, I was just in to get an inspection done, when a a lot a problems with my old car & deep down inside, I just felt it was the end of the road. Anyway, I was just in to get an inspection done, when I ran into Mr. Joe Mckenna. After the short period of time that'd met Mr. Mckenna, my life had changed, & before you know it, I was driving in a 2011 Suzuki Xs4. I'm truly glad that I had ran into Mr. Mckenna, so for you'll out there in need of a car, & you've a fulltime job, please, please go see Joe Mckenna, & I truly assure you, he will get in what's fits your need! Overall, I love, love my new ride, & can't be even happier, thanks Joe Mckenna for everything & for putting that smile back on my face again. Musu Smith; More

I was already interested in this dealership because of the very funny commercial that definitely gets your attention. I already had in mind 2 used vehicles that I wanted to take a look at and I had 2 veh the very funny commercial that definitely gets your attention. I already had in mind 2 used vehicles that I wanted to take a look at and I had 2 vehicles for trade. I was very fortunate to be introduced to Terry and he spent several hours with me (including well after the listed closing hours of the dealership) as well as a very nice lady that processed my paperwork (I'm sorry but I don't remember her name). I never felt pressured and am very pleased with the deals I received for both of my trade ins and the two vehicles I purchased. Terry worked very hard to get me what I wanted and I was able to drive away with both vehicles that day. I have also received several phones calls from this dealership from different employees making sure all went well, to check on scheduling appointments for the vehicles and to honor what was agreed upon when I purchased the vehicles. Keep in mind, I just purchased both of these vehicles 3 days ago and I feel like I have received better customer service and/or follow up service than I have ever received when I purchased vehicles previously. I have already referred this dealership (and Terry) to several friends/co-workers that are interested in purchasing a vehicle. I strongly recommend this dealership to anyone interested in purchasing a new and/or used vehicle. More

I received excellent service from Sport Durst Hyundai, when I took my 09 sonata in to be serviced. We found out we needed a new transmittion, I was afraid the manufacture would not cover this serv when I took my 09 sonata in to be serviced. We found out we needed a new transmittion, I was afraid the manufacture would not cover this service under my warranty. After, several phone calls Angela was able to get the dealer to cover the cost of repairs and provide us with a rental until the repairs were completed. I was very impressed by Angela's professionalism and tenacity in handling our problem. Angela is great and I will definitely refer my friends to Sport Durst because of the wonderful service we received. Thanks Michelle More

After trying with many dealers across the state, Sport Durst was able to find the car I wanted, and then get in to me weeks earlier than originally promised. Staff is friendly, courteous, and responsive. Durst was able to find the car I wanted, and then get in to me weeks earlier than originally promised. Staff is friendly, courteous, and responsive. I'm glad they're in my neighborhood for future service. More

Before meeting Mr. Tony Peele, I had been to five to six dealerships trying to purchase a car - trade in my Volvo and work with my credit. Mr. Peele assured me that he could get me into a deal. Since I l dealerships trying to purchase a car - trade in my Volvo and work with my credit. Mr. Peele assured me that he could get me into a deal. Since I lived in Raleigh, he instructed me how to go on-line and review the inventory. His assurance and confidence gave me the encouragement for the first time that God had sent an "angel my way! Me. Peele stayed in contact per phone daily with me until I purchased my Chrysler 200. I would recommend Mr. Peele with the highest praise from beginning to end. His character and knowledge of the car selling business was definitely an assurance that I wasn't getting ripped off. Mr. Peele has also called to see if I am enjoying my new car and if there is any other assistance I may need. His rewards of experience along with his smile was definitely a guidance to my purchasing this vehicle. I would recommend Mr. Peele a million times. More

When I purchased my previous vehicle from Sport Durst about 4 years ago I had several problems with it right off the bat, it was used, but they worked it all out for me very well. As soon as my wife and about 4 years ago I had several problems with it right off the bat, it was used, but they worked it all out for me very well. As soon as my wife and I were in the market again we came here since it is a great one stop shop for a number of brands I was interested in. Settling on the Hyundai Elantra, we put down a $500 deposit on a car that was supposed to be there on Thursday, this was on a Monday, since they didn't have a color we liked. We didn't talk specific prices since they weren't sure just which car would be coming in, (should have been a red flag there)just that we were supposed to have first shot at it when it did. However when we put down the deposit they had to have a price on the sheet so it was the MSRP, I was assured that we could negotiate it once it came in and we knew just what options the car had. I was also making a trade in of the car I had previously purchased there and after the manager looked it over we were told that they would basically give me the blue book value, $4500, and since I owed $3500 on it that was supposed to be an extra $1000 toward my new vehicle. I was surprised at the high trade in value but figured it would just remove some of my bargaining power over the price in the end. Finally on Wed of the following week we get to look at the vehicle, 6 days later than it was supposed to be there. Granted in that time John up and quit the dealership suddenly and they had some difficulty getting my stuff processed. This brings in Tony and Chanel, Tony was great and up-front, especially since he just had an easy sale dropped in his lap. Then the problems started, evidently Chanel had to pay extra to get that vehicle, (even though it was supposed to already be on the way and was a generic grey Elantra) and because of that we had a hard time coming to a price. She was trying to say that we had signed to the MSRP on the deposit form which was actually different from the MSRP on the car that actually came in anyway. After pointing all this out to her we finally agreed to what I felt was a "decent" price but according to my research not great, but I attributed this to my trade in. After spending hours haggling and signing paperwork we were all but done to find out that they hadn't noticed the paperwork in my folder (that they had compiled themselves) that said I had a pay-off of $3500 on my car. What does this mean you ask? Basically that they were going to give me $1000 for a car worth $4500 and still give me a crappy price on the new car on top of it. What was a difference in my great to good price of a couple hundred dollars suddenly turned into $3500 and they actually tried to stick it to me with the old bait and switch. Chanel tried to just add it on, and when I flat out refused she even told me I had to wait to get a refund of my deposit. Luckily the woman doing the finance, (I can't recall her name but she was VERY nice and professional) was able to refund my money with a very simple swipe of my card contrary to Chanel's wishes. The dealership is trashy, it looks like they are just under construction but it was like that 4 years ago when I got my first car there so they certainly aren't coming along with it quickly. They obviously have problems with turnover and inventory control, and after dealing with them twice I can safely say they are the typical "shady used car type" dealership and there are reasons other dealerships get the good inventory. More

The first person I met as I walked into the dealership was Ed Jones. He was friendly and professional in his manner and I was able to begin the process of learning about and understanding the various car was Ed Jones. He was friendly and professional in his manner and I was able to begin the process of learning about and understanding the various car options. He is knowledgeable and helped without being overbearing. He was a pleasure to deal with and I ended up with the car and the deal I am happy with. More