Sport City Toyota - Service Center

Length of time for simple service...dead battery I came in at !:20 p.m. on 3/24 during the Coronavirus pandemic. Of course, I hated to be out - but one does need to have access to their car. In sho I came in at !:20 p.m. on 3/24 during the Coronavirus pandemic. Of course, I hated to be out - but one does need to have access to their car. In short, I live at 3:45 p.m. I have been a customer of this dealership and 4 vehicles! I told the person who checked me in that this was the third battery in less than a year for my 2014 Avalon and wanted to know (1) were they replacing because it’s under warranty with a rebuilt battery? No response. When the fellow (Brent) who was at lunch came in - he didn’t approach me; I had to go out (at this point 1 1/2 hours waiting). He said “I’ll check on it”. Then 1/2 hour later he came to tell me they were checking on the battery. Again, I reminded him of the past 3 batteries. He said there were 2; guess I know how many and not to worry it was on warranty...... another 1/2 hour, my car was pulled up. In short - no answers to my question as to why 3 batteries in less than a year! AND, the place was almost empty; people came and went. I had an appt and I WAS the last to leave. Unacceptable! I always used Carlos Ramirez wh9 left after they sold. I hope someone at Toyota reads this my questi9n still needs to be answered! More

This is the worst dealership i have seen. The service personnel are rude and unprofessional! They always try to overcharge and they don't even let customers talk to mangers for complaints. They just trie personnel are rude and unprofessional! They always try to overcharge and they don't even let customers talk to mangers for complaints. They just tried to charge me $77 for my regular oil change which i pay $59 all the time. And when i asked to talk to the manager they said he is in the meeting. Eventually, i paid $62 . Raymond was so unprofessional. He told me i will pay $77 next time if i come there for a service. I will never go back and i will tell my friends not to go there!!! More

I bought my vehicle at this dealership because of the lifetime oil change because this dealership is not close to me but was woth it for this reason. I was told today because this was costing them money lifetime oil change because this dealership is not close to me but was woth it for this reason. I was told today because this was costing them money this lifetime was now cancelled. How can you cancel a lifetime warranty. It is not my fault i hold on to my vehicle and advertise that these vehicles last so why are you surprised that there will be years of oil changes. More

Smooth experience I was able to quickly drop my car off and lounge until it was ready. Easy quick process signing paper after car was serviced before heading out. I was able to quickly drop my car off and lounge until it was ready. Easy quick process signing paper after car was serviced before heading out. More

Always great service I've used Sport City for over 20 years now. Always reliable, professional service. The service department is always efficient and knowledgeable. I wil I've used Sport City for over 20 years now. Always reliable, professional service. The service department is always efficient and knowledgeable. I will continue to seek service there. More

Great service. Sports City Toyota has always treated us great, and Mickey and Carlos in service are outstanding. We have bought over half a dozen cars from Sports Ci Sports City Toyota has always treated us great, and Mickey and Carlos in service are outstanding. We have bought over half a dozen cars from Sports City and always have our service performed there. More

Truck service I took my truck in for the 10,000 mile free service. This is the third vehicle I have purchased at this location. Excellent service, Carlos Lopez is f I took my truck in for the 10,000 mile free service. This is the third vehicle I have purchased at this location. Excellent service, Carlos Lopez is friendly, knowledgeable and helpful. All three of my vehicles have had Carlos has the service advisor. Great person! More

the service was good, thorough and quick. I have dealt with this dealership for several years. They take good care of my cars. Mickey, Carlos and Laurie have been very good to check everythin I have dealt with this dealership for several years. They take good care of my cars. Mickey, Carlos and Laurie have been very good to check everything before I hit the road again. I travel about 500 miles per week so I see them often. They know my car and make good recommendations for repair before I need it. I now have over 170,000 miles on my car and it is still running like a top. More

Great service. The 15,000 miles service was done correctly and at the time anticipated. The employees were all polite and friendly. Thank you for the great service. The 15,000 miles service was done correctly and at the time anticipated. The employees were all polite and friendly. Thank you for the great service. More

Well-informed about work needed on vehicle Friendly staff and gave clear information about repairs needed on vehicle. I feel that mechanics are reliable and appears that matter was taken care Friendly staff and gave clear information about repairs needed on vehicle. I feel that mechanics are reliable and appears that matter was taken care of quite well. More