Sport City Toyota

Great experience Recommend 5 STAR Ed Allen made the purchase a great experience Have visited other dealers and have had horrible visits I credit Ed for making it a pleasant purchase Ed Allen made the purchase a great experience Have visited other dealers and have had horrible visits I credit Ed for making it a pleasant purchase for me Hope others will benefit from this recommendation THANKS More

Excellent Service I received excellent service from the John Eagle Sport City Toyota Service Department. I was attended to almost immediately with courteous service an I received excellent service from the John Eagle Sport City Toyota Service Department. I was attended to almost immediately with courteous service and almost as quick service completion. Thank you John Eagle Sport City Toyota. Victor Z. More

Positive new car buying experience We purchased a new 2017 Camry. The salesman and sales manager were very helpful with the buying process and negotiating a price. There was no sales pr We purchased a new 2017 Camry. The salesman and sales manager were very helpful with the buying process and negotiating a price. There was no sales pressure and no attempt to up sale us to a pricier model. They seemed to have our best interest in mind. We also received calls from the manager and service representative after our purchase to be sure we were happy and to see if we needed any further information. A positive new car buying experience all around. More

great experience it was a very nice experience buying a new car, Giovannia Gamez did a great job, I will definitely be back and will recommended friends and family it was a very nice experience buying a new car, Giovannia Gamez did a great job, I will definitely be back and will recommended friends and family More

Excellent It's excellent to buy cars at John Eagle Sport City Toyota Scion.I and my family feel good about your services. I will talk to my friends about John E It's excellent to buy cars at John Eagle Sport City Toyota Scion.I and my family feel good about your services. I will talk to my friends about John Eagle City Toyota Scion and your services.THANKS More

This Dealership Has Went Downhill The Last Couple Years I visited this dealership expecting a great sales experience as my wife experienced a couple years ago when she bought a used 2012 Toyota Camry SE. It I visited this dealership expecting a great sales experience as my wife experienced a couple years ago when she bought a used 2012 Toyota Camry SE. It was not the case. I had just visited Toyota of Plano and was looking at a 2014 Toyota Camry SE and wanted to stop by Sport City Toyota to look at a 2013 Toyota Camry SE that was advertised on the internet. I pulled into a parking space and 3 guys were standing together near the parking space, I got out of my car and they asked me what I needed. I told them I was looking to buy a car. Then one of them asked me if I was looking for Frank. I just looked at him and showed him the car I was looking for that was advertised in the internet. I asked him where the car was and he said he didn't know and would have to look. We walked up to the Used Car Building. Instead of walking beside me and talking to me on the way up he walked in front of me and never said a word. Very unprofessional in my opinion. He came back out with the keys and said, "Here it is parked right here but it looks like someone is trying to buying it". He didn't offer to ask if i might be interested in looking at another car or ask me what i was looking for to make a recommendation to sell me another car. I told him I was looking at another car at Toyota of Plano that was a 2014 and this car was a 2013 and how much he could come down on the cost of this car. He said they both had the same mileage and this was as cheap as he could go. Made that decision without even talking to the Sales Manager!!! I just walked away and headed back to Toyota of Plano and was treated with respect and professionalism and the way a customer should be treated that is making an investment for a car I'm not sure what has happened between the time my wife bought her car and my experience a couple Saturdays ago. The Sales Manager and GM should be ashamed of themselves to hire these sales people and condone the unprofessional conduct and sales practices of these salespeople. Based on the previous reviews my experience doesn't seem to be an isolated case. Seems to be a pattern. More