Sport City Toyota
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 247 reviews
A+Service Great customer service attitude. Staff was not condescending. All my questions were answered to my satisfaction.. Knowledgeable staff. Clean facility Great customer service attitude. Staff was not condescending. All my questions were answered to my satisfaction.. Knowledgeable staff. Clean facility. Friendly atmosphere. This was a very positive experience More
Free oil change and 10,000 mile service I called on my way to the dealership to get an appointment, and they said to come on in. I needed my 10,000 mile service, which included a free oil c I called on my way to the dealership to get an appointment, and they said to come on in. I needed my 10,000 mile service, which included a free oil change. In addition, I asked if I could have the locks adjusted to stay locked when I put the car in park, as opposed to all doors unlocking once in "park". I feel safer in parking lots knowing that my doors are not immediately unlocked once I stop! This was done with no questions! I also was having problems with my navigation system, which was cleared up in no time. I also received a free car wash, which I really needed, due to construction across the street from my house. I was very please with the friendly service of Rhonda and the fact that all the requests I made didn't seem to be out of line to anyone! It all felt like truly helpful, pleasant service! More
Very fast and efficient. They got to me very quickly, were courteous, and efficient. The car was washed in good condition when they returned it to me. I recommend the service They got to me very quickly, were courteous, and efficient. The car was washed in good condition when they returned it to me. I recommend the service highly. More
Great Service All of the essentials were checked, my car was washed and returned to me in a short while. Tires rotated, oil change, fluid, everything. Thank you! All of the essentials were checked, my car was washed and returned to me in a short while. Tires rotated, oil change, fluid, everything. Thank you! More
The Best Service In the DFW Sports City Toyota has become a legend to my family. It is my belief that this legendary output of services in every aspect of their interactions wit Sports City Toyota has become a legend to my family. It is my belief that this legendary output of services in every aspect of their interactions with customers serves one purpose. Sports City Toyota initiates a solid relationship with every contact that is made. After purchasing two vehicles from this business I have no reservations to acknowledge how professional this is and how each representative incorporates the buyer's needs with the franchise mission. My family's first purchase involved a used vehicle in 2013. This used vehicle is still in operation and it is a reliable vehicle for my daughter in college. Our second purchase was for a new Toyota Camry in 2015. Sports City Toyota exudes confidence and this valuable trait has been felt by my family time and time again. I can confidently state that I enjoy making contact with any member of this business. Thank you for exceptional service from all of your sales and maintenance representatives. My family always comment about the comfort and ease of services whenever a problem arises. Thank you for your care and exemplary service. Respectfully, PhD Candidate Collins More
Completely horrible experience. A total let-down!! Don't know where to begin.. From the sales dept. to service dept. completely unprofessional environment. Corey Byrd should look at his business dealin Don't know where to begin.. From the sales dept. to service dept. completely unprofessional environment. Corey Byrd should look at his business dealings today! My life has been changed in a bad way by having to deal with employees of this dealership. A master technician of 18 years forgot to put a tie-rod nut on a rack and pinion steering system replacement, and my wheel came off while driving. A rack and pinion didn't need to be replaced, but a recalled power steering pump was the real issue. I was assured by Gary Gray that he would make the problem right by selling me a new car, to only have that vehicle's power steering fail at 70 mph near an icy shoulder. I was overcharged n the dealer incentive and paperwork reflects different prices for the vehicle. I've been given the worst service imaginable from a Toyota dealership after 17 years of driving the brand. I will never purchase or recommend the brand to anyone. Sport City is the worst dealership in the state-needs a managerial overhaul. More
Amazing The service is always the best. It was quick and easy and while I was just getting my inspection, they went ahead and checked on all other aspects. The service is always the best. It was quick and easy and while I was just getting my inspection, they went ahead and checked on all other aspects. More
20000 mi complimentary service. The service was apparently done well and within the stated time frame. Raymon in service, was pleasant and effective in monitored the progress of the The service was apparently done well and within the stated time frame. Raymon in service, was pleasant and effective in monitored the progress of the service. Raymon was at lunch when I arrived, but a female writer checked me in. Her interpersonal skills was a 4 on the 10 scale. More
Efficient, Friendly, and Shirt Wait Time My service representative was extreamly helpful, efficient, and friendly. He listened to my concerns, explained the process of what they were going to My service representative was extreamly helpful, efficient, and friendly. He listened to my concerns, explained the process of what they were going to do to my car, and made every effort to reassure me that my car would receive top oth line service, and he was right! More
Found me the truck I wanted at a great price My salesman Marcus and his Mgr George worked to find me the truck I wanted. I didn't have to settle for something on the lot. We found the Tundra with My salesman Marcus and his Mgr George worked to find me the truck I wanted. I didn't have to settle for something on the lot. We found the Tundra with the trim level, options, and color I wanted. No pressure, just good sales. I highly recommend. More