Sport City Toyota

Raymond Garcia delivered on schedule Raymond Garcia and I made an appointment for me to bring my car in, and Raymond had it ready for me even earlier than he estimated. The drivers for Raymond Garcia and I made an appointment for me to bring my car in, and Raymond had it ready for me even earlier than he estimated. The drivers for taking me to my house and returning to the dealership were very good. They were friendly and upbeat. More

Great service I have only used Sport City Toyota for scheduled maintenance so far but each time has been impressive. I used both the regular service and the Express I have only used Sport City Toyota for scheduled maintenance so far but each time has been impressive. I used both the regular service and the Express. When they say express they really mean it! 40 minutes and done. Even put it through the car wash. More

2020 Corolla Easy process, I love my new vehicle, gold standard of service. The entire process made me feel like I was important to them and my car came out quickl Easy process, I love my new vehicle, gold standard of service. The entire process made me feel like I was important to them and my car came out quickly More

2012 Toyota 4Runner I always get the best service, even though my car is not new, but Mr Raymond Garcia always update me on possible problems and discounts. I shall conti I always get the best service, even though my car is not new, but Mr Raymond Garcia always update me on possible problems and discounts. I shall continue bringing my car there for service. Verleda Mcgee More

the staff was very nice The staff that help us get out car was very nice and helpful. Thank you Mike King for your help. Also, the finance manage Melissa Pattison. The staff that help us get out car was very nice and helpful. Thank you Mike King for your help. Also, the finance manage Melissa Pattison. More

Professional and knowledgeable I have purchased trucks in the past from Sports City, and had service done even thou I purchased from different dealerships, and I find Sports City ha I have purchased trucks in the past from Sports City, and had service done even thou I purchased from different dealerships, and I find Sports City has given me the best out of all others. More

Beware . They snuck in lifetime oil changes on the bill. They will also upsale full warranty afterwards after you agree on a price. Pre-certified only gets y . They snuck in lifetime oil changes on the bill. They will also upsale full warranty afterwards after you agree on a price. Pre-certified only gets you basic warranty, not full warranty. Will not honor any IOUs they promise. More

Ed Allen is unpleasant and unprofessional! Be weary! Ed speaks down to people... He treats new customers like we should be thankful for him vs valueing the customer at all. Be cautious not a good experi Ed speaks down to people... He treats new customers like we should be thankful for him vs valueing the customer at all. Be cautious not a good experience at all More

Incompetent dealership If you make a reservation to look at a vehicle, and they sell it before you get there don’t expect this dealership to give you a curtesy call before h If you make a reservation to look at a vehicle, and they sell it before you get there don’t expect this dealership to give you a curtesy call before hand. Unfortunately for me I was coming out of state to look at a vehicle, and had a flight booked & paid for. Thank God I looked at their website and happen to see the car was no longer on there. I call and of course it’s gone. No I didn’t have a deposit to hold the vehicle but the least you could do is give me a call and let me know. I had to find out less than 4 hours before my flight, and of course with airplane cancellation fees, and this fee and that fee, I lost out on $257... gone to nothing. Its funny how they’ll call you, and email consistently when you inquire about a vehicle online, but wheres the common curtesy to call someone and tell them you sold the vehicle?? You had no problem calling my phone at 657am on a Tuesday when I inquired online though. This place has tons of bad reviews, what does that tell you.. places with this many bad reviews have them for a reason. I’d be cautious on buying anything here. Especially if you’re planning on coming from out of state. More

Deceptive I like the Sienna I bought In June 2018. However, when I was signing the Vehicle Buyers Order, there was an item on there that had not been mentioned I like the Sienna I bought In June 2018. However, when I was signing the Vehicle Buyers Order, there was an item on there that had not been mentioned before. The salesman (I think his name was Dolph) told me it was for 5 years of oil changes. Since I live it Fort Worth, I told him I did not want it because I would not drive that far for service. He said I should be able to use it anywhere and if not, let them know and they would refund it. Sure enough when I went to Freeman Toyota in November to get my oil changed, it was not honored. Mallorie, the service advisor, researched it and told me it was for the Sport City Oil Change Program and was not transferable. I called and spoke to my salesman at Sport City who said he would speak to his manager and call me back. He did not. I called the finance manager several times, but my calls were never returned. I was out $599 for nothing. As far as I am concerned this is deceptive trade practices so BEWARE! More