Sport Chevrolet

I recently had a disappointing experience at Sport Chevrolet, Silver Spring that I feel compelled to share. After bringing my car in for an oil change, I discovered that the service team had mistakenl Chevrolet, Silver Spring that I feel compelled to share. After bringing my car in for an oil change, I discovered that the service team had mistakenly put the wrong type of oil in my vehicle. Upon realizing the error, I reached out to the dealership, hoping for a prompt resolution. Unfortunately, my concerns were met with indifference. I expected a higher level of service and accountability, especially given the potential damage that may occur from using the incorrect oil type to my 2025 Chevy suburban RST which supposed to taking a full synthetic oil. According to the receipt I was provided and the sticker on the windshield, the technician put a regular Oil instead. The lack of communication and urgency on their part was concerning. I had to take extra time out of my schedule to rectify this mistake, which should have been avoided entirely. I urge potential customers to exercise caution when choosing dealers. It’s critical to ensure that your vehicle is serviced by a team that prioritizes accuracy and customer care. I hope they can improve their processes to prevent this kind of issue in the future. More

Thank you for reaching out. However, I must express my extreme dissatisfaction with the way my vehicle issue was handled last month. The communication throughout the process was However, I must express my extreme dissatisfaction with the way my vehicle issue was handled last month. The communication throughout the process was unprofessional and unacceptable. To summarize, Calvin and I agreed on a price for the repairs and scheduled a date for me to bring in my vehicle. I made it clear that I live far away and that it would be more convenient to pick up the car from the shop where it was already located, as it was closer to my home. Despite this agreement, when I arrived, my car was not there. I attempted multiple calls, none of which were answered. Eventually, the dealership contacted me, informing me that they had taken the car and that I would have to pay them to return it to the original shop. Furthermore, Calvin, Charles, and their mechanic (who is supposedly their cousin) misled me and wasted three hours of my time. To make matters worse, the car was not repaired at all. When I took it to my personal mechanic, I was informed that the part had not been installed correctly, the issue had been misdiagnosed, and I had to spend additional money to fix the car properly. A proper diagnostic from the beginning could have saved me five months of frustration. Additionally, there was the tire issue where Vince unjustly attempted to involve the authorities, blaming me for the problem. In reality, the issue stemmed from an alignment and wheel bearing problem. Even after purchasing new tires, the problem persisted. I strongly believe that the previous owner, who is affiliated with the dealership—and that the car was previously owned by Charles and Calvin—was aware of these underlying issues. Rather than addressing them, it seems the dealership deliberately passed them onto a new customer. The level of dishonesty and unprofessionalism displayed by Calvin, Charles, Vince, and the mechanic is deeply concerning. Their conduct has not only caused unnecessary financial strain but has also severely damaged my trust in the dealership. I hope this matter is taken seriously to prevent similar experiences for future customers. More

This was the best car buying experience I have ever had. Calvin, Clint and Cam will take care of all your needs with a great price!! Calvin, Clint and Cam will take care of all your needs with a great price!! More

Great, caring, and helpful people working here. Can’t say enough good things about Abel and Rodolfo. My car buying experience was the best! I have bought many cars in my life (71 year old male) and Can’t say enough good things about Abel and Rodolfo. My car buying experience was the best! I have bought many cars in my life (71 year old male) and I have NEVER had as good an experience as I did this time. Sport is a real gem in the rough. Check them out. Very hands on, caring ownership. More

Excellent 👍🏼nice people They are very kind I’m so happy with my new car with my new car More

Calvin was awesome and walked me through the entire process. He made the car purchase process easy and pleasant. Abel was awesome in signing and explaining everything. I also learned things about the p process. He made the car purchase process easy and pleasant. Abel was awesome in signing and explaining everything. I also learned things about the purchase no one explained to me in all the Chevy’s I have purchased over 20 years. Highly recommend both of these gentleman to do business with when purchasing a vehicle. Sport Chevrolet hires the most personable people that I would do business with when purchasing a vehicle. Wouldn’t go anywhere else. These guys rock! More

Found my truck online and contacted them. They got back with me in a very short time. The truck was as advertised when I arrived to see it. I had driven 2 1/2 hours to see it. There was no pr They got back with me in a very short time. The truck was as advertised when I arrived to see it. I had driven 2 1/2 hours to see it. There was no pressure from the sales team and they had no problem with making a deal with my offer which was within reason. I was able to drive the truck home that same day Nice experience. More

No pressure, friendly, knowledgeable, helpful, truck is exactly as advertised. Pete is a personable and great salesman. Thanks again Pete exactly as advertised. Pete is a personable and great salesman. Thanks again Pete More