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Sport Chevrolet
Silver Spring, MD
256 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 256 reviews
February 10, 2025
Great, caring, and helpful people working here. Can’t say enough good things about Abel and Rodolfo. My car buying experience was the best! I have bought many cars in my life (71 year old male) and Can’t say enough good things about Abel and Rodolfo. My car buying experience was the best! I have bought many cars in my life (71 year old male) and I have NEVER had as good an experience as I did this time. Sport is a real gem in the rough. Check them out. Very hands on, caring ownership. More
by Atcontrolr
Employees Worked With
Rodolfo Vivas
January 23, 2025
Six months ago, I worked with Kramer at Sport Cadillac to special order a 2025 Escalade ESV for my wife, as I have done numerous times in the past. Fast forward to six months later, I receive a text from Kra special order a 2025 Escalade ESV for my wife, as I have done numerous times in the past. Fast forward to six months later, I receive a text from Kramer letting me know the vehicle has arrived. Unfortunately, due to Kramer’s absence, there was some miscommunication regarding the pricing, but this was quickly resolved. Sport Cadillac ran my credit and obtained approval for financing through Bank of America. In an effort to expedite the process, I asked if there was anything else I needed to complete. Two steps remained: proof of insurance and finalizing the trade-in value. My wife promptly secured insurance, and we emailed the Certificate of Insurance to Sport, arranging a time for delivery. To summarize, at this point, I had my special-ordered Escalade financed, insured, and ready for delivery, with only the trade-in process left to finalize. Upon arriving at the dealership, I provided both my wife’s and my driver’s licenses. The trade-in vehicle was inspected, and I was introduced to a salesperson unfamiliar with my transaction. She insisted on knowing the payoff amount for the trade-in vehicle before providing its value—an unusual request. When I questioned the reasoning behind this, I was told, “This is how we do things.” While skeptical of the process, I complied as it was late in the evening. The trade-in appraisal came back significantly lower than both my reserve and other offers I had received. When I questioned the discrepancy and referenced direct values from Kelley Blue Book, I felt rushed and dismissed. Already skeptical due to the demand for the payoff amount, I decided I would either keep my trade or explore other options for it elsewhere. At this point, I chose to step away for the evening and pick up the discussion with the Manager, Kyle, in the morning to ensure everything was handled properly. However, despite my calls and emails throughout the day, I received no response. That evening, I went to the dealership, only to find that my special-ordered Escalade—fully financed, insured, and paid for the year—had been sold to someone else. Needless to say, I was shocked and extremely disappointed by this experience. Not only have I lost the vehicle I spent months custom-ordering, but I am also now facing potential issues with a credit inquiry on my record and insurance I paid for a vehicle I no longer have access to. I expect a prompt response to address this situation and explore how this matter can be resolved. More
by hdtowing
Employees Worked With
Kyle
December 21, 2024
Calvin was awesome and walked me through the entire process. He made the car purchase process easy and pleasant. Abel was awesome in signing and explaining everything. I also learned things about the p process. He made the car purchase process easy and pleasant. Abel was awesome in signing and explaining everything. I also learned things about the purchase no one explained to me in all the Chevy’s I have purchased over 20 years. Highly recommend both of these gentleman to do business with when purchasing a vehicle. Sport Chevrolet hires the most personable people that I would do business with when purchasing a vehicle. Wouldn’t go anywhere else. These guys rock! More
by kellywhitehorn
Employees Worked With
Calvin and Abel
December 21, 2024
Found my truck online and contacted them. They got back with me in a very short time. The truck was as advertised when I arrived to see it. I had driven 2 1/2 hours to see it. There was no pr They got back with me in a very short time. The truck was as advertised when I arrived to see it. I had driven 2 1/2 hours to see it. There was no pressure from the sales team and they had no problem with making a deal with my offer which was within reason. I was able to drive the truck home that same day Nice experience. More
by fireteach
Employees Worked With
Rodolfo Vivas , Cameron,
November 29, 2024
Just purchased a used vehicle. Shawn made the process very easy and not stressful. Any issues that arose, he fixed without hesitation. Dealership was able to match another's trade- Shawn made the process very easy and not stressful. Any issues that arose, he fixed without hesitation. Dealership was able to match another's trade-in offer to make the deal happen. More
by gfunkmonkey
Employees Worked With
Shawn Dickens
October 11, 2024
The dealership made our car buying experience very easy and convenient. They went above and beyond to make us feel comfortable and offered to accommodate every barrier. They were very personable and genu and convenient. They went above and beyond to make us feel comfortable and offered to accommodate every barrier. They were very personable and genuine with wanting to sell us a car for a great deal, not to be matched or even close to by many other dealerships we talked to. We are thankful our paths crossed with this dealership, and we appreciate them! More
by arichter55
Employees Worked With
Thaiz Montilla, Sales Consultant, and her leadership team
August 18, 2024
Great experience. Excellent customer service from check in to check with pleasant experience and extremely pleased with my experience. Will be back to do business with Excellent customer service from check in to check with pleasant experience and extremely pleased with my experience. Will be back to do business with Sport Chevrolet in near future 10/10 More
by M Akhtar
Employees Worked With
Rob & Jesse
