Spitzer Volkswagen Amherst - Service Center

New service customer, Kyle Eaton made the visit very nice He is very knows how to explain things and nice to do business with great service He is very knows how to explain things and nice to do business with great service More

Greg Kerro was fast and friendly. The team got my car serviced as fast as they could and I am very pleased. Thanks guys. The team got my car serviced as fast as they could and I am very pleased. Thanks guys. More

Greg Kerry ,I want to thank him and service tech that work my V W Bettle. The work was done in timely matter and problem was resolved.Thanks Greg work my V W Bettle. The work was done in timely matter and problem was resolved.Thanks Greg More

Excellent service! Always very professional and take excellent care of my car so I have no worries in between routine services. Always very professional and take excellent care of my car so I have no worries in between routine services. More

I always receive excellent service from your dealership. Gregory Kerro in the service department answered all my questions and explained what service was done to my VW Tiguan. I would highly recommend you Gregory Kerro in the service department answered all my questions and explained what service was done to my VW Tiguan. I would highly recommend your dealership to a friends and family. More

Gregory Kerro was outstanding to work with. Professional, gave good information and delivered what was promised. Professional, gave good information and delivered what was promised. More

⭐️⭐️⭐️⭐️⭐️Kyle Eaton has kept me moving on Jetta with issues! ⭐️⭐️⭐️⭐️⭐️Mechanic too! Got to talk to behind scenes mechanic that pinpointed issues months ago first time yesterday. Could tell he was sharp issues! ⭐️⭐️⭐️⭐️⭐️Mechanic too! Got to talk to behind scenes mechanic that pinpointed issues months ago first time yesterday. Could tell he was sharp. Stuck axle a pain in the you know what! My car stayed overnight. Nice to have COACH drive me home and bring me back the next day.That very same mechanic figured out how to get it out of transmission the next day.. Soooo glad my 3 appointments of what needed to get done on vehicle is complete. Kyle broke down repairs into 3 visits and prioritized them with me on a safety first. He has been organized, accommodating and professional through it all! Thank you Kyle and your team! More

On June 10, my wife & I had car problems. Our 2017 VW Jetta was towed to Spitzer for repairs. On Monday, Kyle called telling me the throttle control was bad with at least a 2 day wait. He Our 2017 VW Jetta was towed to Spitzer for repairs. On Monday, Kyle called telling me the throttle control was bad with at least a 2 day wait. He went out of his way to find us the part locally. Then, he noticed some recalls needing to be completed. Car was back on the road heading to our VA home in great time. Our experience with the repair shop is most appreciated for speed & quality! A great shout of thanks to all who helped make this car breakdown a lot less stressful! Thanks again to all, German Culver More

Took my 2007 Volkswagen rabbit in to get repaired ask for front brakes back brakes and rotors was charged $900 only thing that was done was front brakes. Worst I ever seen in my life they will not respond to front brakes back brakes and rotors was charged $900 only thing that was done was front brakes. Worst I ever seen in my life they will not respond to anybody's phone calls the manager at service department tries to convince you that everything was done had to go to other mechanic still the same rotors and back brakes and I even supplied the front brakes. And I am the type of person that will give out my name which is Lonnie Murphy. More

Great service and personal friendly staff. Kyle Eaton went the extra distance to make sure my experience was A1. Would highly recommend this dealership. Kyle Eaton went the extra distance to make sure my experience was A1. Would highly recommend this dealership. More