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Spitzer Volkswagen Amherst - Service Center

Amherst, OH

4.9
56 Reviews

56 Reviews of Spitzer Volkswagen Amherst - Service Center

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June 10, 2025

This dealership is fantastic. Always get my VW in for repairs or maintenance quickly. Jarrett Larson takes great care of my Beetle. More

by bggrlgma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret Larson
Jun 11, 2025 -

Spitzer Volkswagen Amherst responded

Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that Jarrett's and the team's efforts consistently meet your satisfaction. We hope that you continue to choose us for all of your future Volkswagen needs!

November 19, 2024

The only place I take my car for any service. Excellent work, guaranteed done right the first time. Exceptional customer service and always fit me in at a time that’s convenient for me. More

by Marcie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Dennison
Nov 21, 2024 -

Spitzer Volkswagen Amherst responded

Marcie, Thank you for your excellent review! It is an honor to have your confidence and loyalty and we look forward to continue providing you and your vehicle with our best care in your visits to come. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 10, 2024

Service dept. was great with the problem. I waited for my vehicle,very short wait More

by terrygrospitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don I know
Jul 16, 2024 -

Spitzer Volkswagen Amherst responded

Terry, Providing outstanding and quality service is so important to us here at Spitzer Volkswagen and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were great with the problem and you only had to wait a short amount of time. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

March 26, 2024

Took my 2019 Jetta in for scheduled service. Good service as always, great communication for upcoming needs. More

by Pam H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Mar 26, 2024 -

Spitzer Volkswagen Amherst responded

Thank you so much for your excellent review, Pam! We greatly appreciate the opportunity to work with you, and happy to provide you with a smooth, 5-star experience. Please drive safely!

February 19, 2024

My experience with Kyle. Eaton on my last service he made sure to explain everything and make sure I was taken care of. More

by michaelellis198155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
Feb 21, 2024 -

Spitzer Volkswagen Amherst responded

Thank you for your positive review! We are glad Kyle could provide you with a pressure-free and informative experience. It is our pleasure to assist you in any way possible. Please contact us if anything!

January 31, 2024

Kyle Eaton’s technicians gave us a through service inspection which uncovered some issues. Kyle described each of them in.detail. He answered my questions and offered his advise. Kyle is very good at More

by rwsherba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
Feb 01, 2024 -

Spitzer Volkswagen Amherst responded

Thank you for sharing your positive experience with us! We are so glad that Kyle took great care of you and kept you well informed throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 31, 2024

Good experience. Kyle Eaton explained service recommendations in detail. Car was finished on time. Will return for future service needs. More

by debbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
Feb 01, 2024 -

Spitzer Volkswagen Amherst responded

Thank you so much for your 5-star review and recommendation! We are pleased that Kyle could put you at ease and ensure you had a seamless experience. It is our pleasure to serve you. Please be sure to give us a call if you ever have any further questions or concerns!

January 31, 2024

All I can say is they are lucky to have Kyle Eaton be a part of their team. I have worked with Greg in the past and he is an absolute rude individual to customers and to his employees. Kyle is a valuable More

by wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton
Feb 12, 2024 -

Spitzer Volkswagen Amherst responded

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December 29, 2023

I had a great experience at Spitzer. Kyle Eaton was very helpful and explained the problems with my car. I appreciated his professionalism and the time he took to also show me what neede More

by monicabruno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with sales, finance, management or admin
Jan 02, 2024 -

Spitzer Volkswagen Amherst responded

Hi Monica, Thank you for leaving Kyle this wonderful review! He will be honored to hear of your kind words. If there is ever anything more that the team may help you with, please do not hesitate to let us know!

December 28, 2023

Kyle in the Service Department went above and beyond assisting me with my vehicle issue. I look forward to returning to the dealership soon for a follow-up. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eaton in Service Department
Jan 02, 2024 -

Spitzer Volkswagen Amherst responded

Hi Joe, It's great to know that Kyle and the service team took care of your automotive needs and got you back on the road safely. Please contact us if there is anymore we can do for you.

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