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Spitzer Volkswagen Amherst

Amherst, OH

4.8
235 Reviews
Spitzer Volkswagen Amherst was established since 1904, and since then, we’ve established a long-running reputation of success. Our locally owned and operated Volkswagen dealership takes a family approach. We believe that customer satisfaction is the primary goal and this is evident from the moment you step into our showroom. Offering premium customer service also includes providing you with an expansive selection of new, used, and certified pre-owned vehicles. Stop in to browse our collection and meet our team. We are here to cater to all your automotive needs. From our sales floor and finance office to our state-of-the-art service center and parts department, expect service with a smile. Discover the difference and see our commitment to excellence firsthand at our Volkswagen dealership in Amherst, OH. Our Volkswagen dealership is not only committed to premium service, but also making your experience with us stress-free. That’s why our salespeople are paid based on volume and customer satisfaction. When you stop in to test drive any of our new or used Volkswagen vehicles, you’ll find that our sales professionals are interested in finding out about your preferences when purchasing a vehicle. Our Volkswagen models speak for themselves. From the Volkswagen Tiguan to the Volkswagen Jetta, you’ll find innovation at every turn. Our sales representatives are here to showcase the features and make your car buying experience an exceptional one. The team at Spitzer Volkswagen Amherst has also implemented tools to make the process of financing or leasing a new or pre-owned Volkswagen easier. For example, we offer iPreCheck technology. This system allows our customers to obtain their TransUnion credit score without providing a social security number or impacting their credit. This technology helps you to determine your car-buying budget and potential financing rates. You can also initiate the financing process completely online. The Spitzer Volkswagen Amherst website features a no-obligation credit application that gives our finance team the tools to seek out special incentives and best rates. Financing a vehicle is easier thanks to the online tools and hard work of the finance experts at our Volkswagen dealership in Amherst, OH.
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160 North Leavitt Road

Amherst, OH

44001

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Showing 235 reviews

January 16, 2026

Wonderful. Great and appreciative Wonderful work—truly appreciated. Thank you for the time, effort, and attention you put into this. It’s clear a lot of thought More

by Kaijiang623
Recommend Dealer
Yes
Employees Worked With
Luke Ratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Ratz
Jan 17, 2026 -

Spitzer Volkswagen Amherst responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Volkswagen Amherst, we look forward to having you as a valued customer for many years to come!

January 15, 2026

Excellent service Had a great experience at the dealership. Very helpful will definitely be back in the future if needed. More

by Bmerg34
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Mccartan
Jan 15, 2026 -

Spitzer Volkswagen Amherst responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Volkswagen Amherst to be a positive one. Please don't hesitate to reach out if you need anything else.

January 13, 2026

My car was there for a week and they didn't do anything on it Horrible More

by Mrs.afowlkes
Recommend Dealer
No
Employees Worked With
Luke Ratz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Ratz
Jan 17, 2026 -

Spitzer Volkswagen Amherst responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 13, 2026

Was great for my car in little over a hour later I was done. Would have been out sooner but they had a meeting and they keep saying sorry for making me wait little longer I was the last car they had but More

by mmuniz715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2026 -

Spitzer Volkswagen Amherst responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Volkswagen Amherst to be a positive one. Please don't hesitate to reach out if you need anything else.

January 12, 2026

A job well done! Per usual I recommend anyone driving a Volkswagen to go to Spitzer Volkswagen Amherst. They'll take care of you More

by matthunt420
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Mccartan
Jan 12, 2026 -

Spitzer Volkswagen Amherst responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Volkswagen Amherst.

January 12, 2026

I worked with Jake Baxter and Lonnie Sherrill. Terrific guys to work with. Would recommend. More

by DIANENORMAN924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lonnie Sherrill Jr
Jan 12, 2026 -

Spitzer Volkswagen Amherst responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Volkswagen Amherst are glad to have you as a customer.

January 12, 2026

Genuinely friendly customer service. Fast service. Seemingly easy process. Friendly Professional Kind Courteous Reliable Honest More

by BUNNMICHELLE
Recommend Dealer
Yes
Employees Worked With
Luke Ratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Ratz
Jan 13, 2026 -

Spitzer Volkswagen Amherst responded

Thanks for sharing about your experience with Spitzer Volkswagen Amherst. We appreciate your business and hope to see you again soon!

January 08, 2026

The team was very helpful and professional. It's always a great experience dealing with them all. More

by ANGELJIMENEZ27
Recommend Dealer
Yes
Employees Worked With
Luke Ratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Ratz
Jan 08, 2026 -

Spitzer Volkswagen Amherst responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Volkswagen Amherst.

December 24, 2025

Smooth scheduling and quick service. Nice customer service area! We will be back for all our VW care More

by paul_mcmasters
Recommend Dealer
Yes
Employees Worked With
Luke Ratz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Ratz
Dec 24, 2025 -

Spitzer Volkswagen Amherst responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 24, 2025

It was very welcoming and everyone was really friendly. It was very clean inside as well More

by perez850417
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Mccartan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlyn Mccartan
Dec 25, 2025 -

Spitzer Volkswagen Amherst responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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