Spitzer Toyota Monroeville - Service Center

Never had any problems with this dealership. James is always pleasant, remembers me every time and others there have been great to deal with as well James is always pleasant, remembers me every time and others there have been great to deal with as well More

Customer service is excellent. Friendly and efficient staff. On time and did the service that was expected Friendly and efficient staff. On time and did the service that was expected More

James Thomas, our Service Manager, was perfect for his job. James was friendly and very helpful. He made us feel like family. Also, the technician working on the car did an excellent job. job. James was friendly and very helpful. He made us feel like family. Also, the technician working on the car did an excellent job. More

James Thomas did an excellent job of listening to my concerns. He is friendly and attentive. James is an asset to the Spitzer team! concerns. He is friendly and attentive. James is an asset to the Spitzer team! More

It has been easy to schedule service with Spitzer Toyota. The staff including James Thomas made me feel important. They were very welcoming and getting a text welcoming me the day of service and one with a The staff including James Thomas made me feel important. They were very welcoming and getting a text welcoming me the day of service and one with a clip of the mechanic working on my car created a great experience. More

Wow, I highly recommend Spitzer Toyota Monroeville service! Everyone I spoke with was incredibly forthright, knowledgeable, and helpful; they were customer-oriented and seeking to get me what was need service! Everyone I spoke with was incredibly forthright, knowledgeable, and helpful; they were customer-oriented and seeking to get me what was needed and best. From the first person who answered the phone, to the service receptionist, to the service coordinator Charles Carter, they were all very attentive and kind. Charles Carter got the needed work done quickly and also had a thorough exam done of other related things, then sent me a short video showing it all with explanations. He was great! I've usually gone to a small service place near my house, but from now on, I think I'm going to make the extra drive to go to Spitzer! Fantastic! More

Exceptional service! Fair pricing, easy drop off/pick up process. Responsive to questions/concerns. I appreciate not feeling like they are “piling on”recommended service Fair pricing, easy drop off/pick up process. Responsive to questions/concerns. I appreciate not feeling like they are “piling on”recommended service just to make more money for the dealership. More

Thomas who was my service person was very friendly and helpful. Great service. He was timely and informative about status of my service. helpful. Great service. He was timely and informative about status of my service. More

Anytime I have service at Spitzer I always seek out Deanna Hicks. She is always courteous and mindful of my needs. Deanna Hicks. She is always courteous and mindful of my needs. More

My go to service guy is James Thomas. He always takes great care of us and our two Toyotas. Explains everything clearly And goes the extra mile. He always takes great care of us and our two Toyotas. Explains everything clearly And goes the extra mile. More