Spitzer Mitsubishi Sheffield
Sheffield Village, OH
262 Reviews of Spitzer Mitsubishi Sheffield
Excellent experience!!! A really nice sales team(Christine), and she made our experience of buying a new car fun! Christine even provided detailed training on entertainment A really nice sales team(Christine), and she made our experience of buying a new car fun! Christine even provided detailed training on entertainment system and all of the car features. More
Super dealership! We replaced our daughter’s 2011 Corolla with a beautiful “new” 2016 Outlander GT with 9,000 miles. We now own 2 Outlanders, one with 178,000 miles, s We replaced our daughter’s 2011 Corolla with a beautiful “new” 2016 Outlander GT with 9,000 miles. We now own 2 Outlanders, one with 178,000 miles, still looking & running great! This dealership is the best I’ve ever known, including sales, service, receptionist, and parts....everyone is helpful & professional! More
Stress free experience Thank you to Sam and Bob for making my daughters first car buying experience an enjoyable process. She cannot wait until June when she gets her licen Thank you to Sam and Bob for making my daughters first car buying experience an enjoyable process. She cannot wait until June when she gets her license! More
Great experience Sam and his team were fantastic to work with. They made a normally stressful situation into a very pleasant one. I love my Mitsubishi G4 and would rec Sam and his team were fantastic to work with. They made a normally stressful situation into a very pleasant one. I love my Mitsubishi G4 and would recommend this dealership to anyone. More
New Outlander PHEV I've been very pleased with the whole purchase process, from trade-in offer to new car selection and to the final paperwork. I would recommend Spitzer I've been very pleased with the whole purchase process, from trade-in offer to new car selection and to the final paperwork. I would recommend Spitzer Mitsubishi to everyone in no time. More
Recall Great customer service as usual. Took care of recall with no hassle . Tom Wolfe was courteous and very informative. Made some great recommendations f Great customer service as usual. Took care of recall with no hassle . Tom Wolfe was courteous and very informative. Made some great recommendations for me to consider. Have always taken his honest advice.tWanda was helpful and friendly as always. More
Dose not stand behind what they sell. I purchased a 2011 Buick from them and at the time the salesman automatically put a extra NVP warranty that was $1295.00 on top of the cars price. Whe I purchased a 2011 Buick from them and at the time the salesman automatically put a extra NVP warranty that was $1295.00 on top of the cars price. When they were doing the financing I looked at the NVP warranty and questioned it but the salesman convince me that it was a really good thing and I thought maybe it's a good idea because it is a seven year old car. So I went ahead and purchase the car. 5 months later the check engine light came on and then the next day it was out again. I thought maybe the gas cap was loose or something. I continue to drive it. A week or so went by and it came back on again and the owners manual says that if the light is on steady and emission control system malfunction has been detected and the vehicle diagnostic and service might be required then it says the first thing to do is check the fuel cap is fully tightened. I thought well maybe there's something going on with it so I did what the owner's manual said and talk to somebody to have it looked at professionally. I contacted Spitzer Mitsubishi and talk to the service manager there and he said it would probably be better if I took it to a Buick dealer in which I did schedule an appointment and towed the car to the Buick dealer. The dealer said the timing chain guides broke and that's what caused the check engine light to come on. I contacted Spitzer and told them they contacted the NVP warranty Company. The warranty company said because I drove it after the check engine light came on and went out that they were not going to cover the warranty. Spitzer refuses to do anything about it either. So now I'm stuck with a car that I still owe money on that doesn't run at all unless I pay for the repairs out of my own pocket. The NVP warranty they sold me is absolutely useless. It even specifies in the paperwork that they'll do timing chain repairs. I would not recommend these people to anybody because it's been nothing but grief for me. Spitzer Mitsubishi refuses to do anything else about it. The Buick dealer told me that most likely the timing chain guide problem was present when I bought the vehicle from Spitzer, obviously a company that does not stand behind what they sell and doesn't give a dang about the little guy buying their cars. I've had the car for about 5 months and 6400 miles. And now it's going to cost me thousands to repair. I feel like I've been ripped off. More
great work Stopped in for an oil change on my Evo and was taken care of right away. Got a super good deal on the oil change and even had the car washed as an ext Stopped in for an oil change on my Evo and was taken care of right away. Got a super good deal on the oil change and even had the car washed as an extra. No complaints! More
Superior Service Had a number of services performed on my Outlander today. Tom Wolfe remained cognizant of my needs the entire time I was there. Tom is truly an asset Had a number of services performed on my Outlander today. Tom Wolfe remained cognizant of my needs the entire time I was there. Tom is truly an asset to Spitzer Mitsubishi. Thanks! More
Happy customer and beautiful car A beautiful car and a truly elegant machine. I was impressed by all the features and the lovely color. The people here are courteous, kind and helpf A beautiful car and a truly elegant machine. I was impressed by all the features and the lovely color. The people here are courteous, kind and helpful. More