Spitzer Mitsubishi Sheffield
Sheffield Village, OH
262 Reviews of Spitzer Mitsubishi Sheffield
Car Purchase Amie and Alex Excellent service, and a friendly enviroment, customer's satisfaction was guaranteed, answered any and all questions you had, great dealer.... Thanks Excellent service, and a friendly enviroment, customer's satisfaction was guaranteed, answered any and all questions you had, great dealer.... Thanks for the car purchase......... More
A tale of a man and his need of a reliable vehicle After the irrevocable destruction of my previous car by a pile of wood haphazardly strewn along 480 I began my search for reliable transportation. Ti After the irrevocable destruction of my previous car by a pile of wood haphazardly strewn along 480 I began my search for reliable transportation. Time and time again, after being let down from two-bit, corner lot dealers promising satisfaction, yet leaving me with growing a cynicism at the problems to be inherited by me I'd discover. I decided to take the advice if my dear family and have a look at the dealership they use exclusively. After inquiring with Amie about a car that piqued my interest,(yet was no longer available) she suggested I come down as they had other cars that would suit my needs, and bring my disheartening struggle to an end. When I arrived I was met with a saleslady that was accurate, professional, and speedy; which was refreshingly welcome after dealing with salespeople whose only interest was making a buck and could care less if the transmission fell out after pulling off the lot. I was surprised by the quality of the offerings presented to me which were all solid and easily both good choices; above which one minor thing I noticed which concerned me was met with reassurances that I could bring back to have looked at and repaired, if need be, at no cost. I would like to give a sincere, and heartfelt thanks to the entire staff here; but most of all to this saleslady who not only made me feel like I got a good deal, but actually DID get one! More
Car purchase Amie Zarrelli was great to work with. She answered all my questions and made sure I was happy with the used car I was buying. Amie Zarrelli was great to work with. She answered all my questions and made sure I was happy with the used car I was buying. More
Lengthy but Satisfactory Amie Zarrelli is one of the most passionate and persistent salesperson/person I've met. She's informative and friendly. I originally came to visit for Amie Zarrelli is one of the most passionate and persistent salesperson/person I've met. She's informative and friendly. I originally came to visit for a 2005 Grand Marquis but the banks were giving a hard time. I ended up having to make three trips to the dealership before I was told I couldn't have the car. I was very frustrated and angry but Amie never gave up. She didn't want to sell me any car, but a car that would make up for inconvenience of my experience, ran as good and looks even better. I wasn't able to the get the car I wanted but Amie put me in a 2012 Chrysler 200! Amie could have let me walked away an unsatisfied, angry customer but persisted and stayed optimistic. Thanks Amie! More
Pleasant and efficient I would definitely shop here again at this dealership and with these folks. It was a pleasant experience, friendly and efficient, none of the stereot I would definitely shop here again at this dealership and with these folks. It was a pleasant experience, friendly and efficient, none of the stereotypical nonsense. More
Warranty Work Tom Wolfe in service is the best customer facing person I have ever dealt with. Courteous, efficient, and thorough. Great experience, and will retur Tom Wolfe in service is the best customer facing person I have ever dealt with. Courteous, efficient, and thorough. Great experience, and will return when necessary. More
2nd vehicle purchase We purchased 2 vehicles from here in the last 5-6 years. We love both. The staff was great and the experience was also. I will definitely return for f We purchased 2 vehicles from here in the last 5-6 years. We love both. The staff was great and the experience was also. I will definitely return for future purchases. I will send all my friends and family here as well. Thank you... Christine and Steve. More
Tom goes above and beyond. Tom is always so curteous and helpful. He gets me in right away. One time when I did have to wait a little bit he gave me a free oil change. This pas Tom is always so curteous and helpful. He gets me in right away. One time when I did have to wait a little bit he gave me a free oil change. This past time I took my car in he even got a dent out with no charge. This car dealership has always been so easy to work with. I was so happy with them we purchased a second car for my son. More
Great Service is as Great Christine was so helpful even if we walked in 15 mins before closing. Had a minor problem after driving the car home but without h Service is as Great Christine was so helpful even if we walked in 15 mins before closing. Had a minor problem after driving the car home but without hesitation Christine and the service manager made sure to help with the problem in a very timely manner! More
Seamless Car Purchase My wife and I couldn't be happier with our experience last night. Amie Zarrelli met us as soon as we started looking at my stepson's future Ford Focus My wife and I couldn't be happier with our experience last night. Amie Zarrelli met us as soon as we started looking at my stepson's future Ford Focus and helped us with all the questions we had. She was friendly, knowledgeable and got us through the buying process in what felt to me like record time! Seriously, I've spent *hours* in car dealers before, but with Amie's help we were all set within an hour or so. We'll recommend this dealership in general and Amie in particular to any and all! More