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Spitzer Mitsubishi Sheffield

Sheffield Village, OH

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262 Reviews

4840 Transportation Dr

Sheffield Village, OH

44054

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262 Reviews of Spitzer Mitsubishi Sheffield

June 12, 2017

New used car I came in and met the nicest staff. I wasn't sure what I was going to buy. Joe was very patient and I found a great used car. They put new tires on a More

by Barker121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Martin
June 10, 2017

Christine Miller Christine was wonderful to work with. We told her our price range and she had us in a car the next day. Her service was very friendly and knowledgeabl More

by Rhale1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Miller
June 10, 2017

My experience was horrible at Spitzer First, I am third time buyer.. Second, I will never buy a car or anything related to Spitzer. I bought a used car from them. I have had it back to t More

by Keith THE Sucker Erickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve -- he is the office assistant., Tom Wolfe, Amie Zarrelli
Jun 12, 2017 -

Keith THE Sucker Erickson responded

Update: I have emailed Alan Spitzer 5 times with no reply. On my 6th email Alan Spitzer (CEO) tells me to stop sending emails. The CEO (Alan Spitzer) did not contact me! He just told me to stop sending. So, I get Allison Spitzer phone number.. She was at the training center for Spitzer. I leave her a message and no return call. So, I try to call Larry Ward (in charge of Customer Complaints) I wait a few days becuase I know he must be a busy handling on the complaints.. No return call from him.

June 06, 2017

Exceeded All Expectations I came to the dealership after speaking to a gentleman about the whole mailer process, so I listened and went up there. The first day that I went up More

by Michael William Plas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, General Manager, Amie Zarrelli
June 05, 2017

Awesome dealer! I had horrible credit needed a truck bad and didn't think I was gonna get one. Amie worked her magic and got me in the perfect truck! Everyone go deal More

by Khayes25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amie Zarrelli
June 04, 2017

WHAT A GREAT DEAL!!!! Everyone there was so nice and friendly!! I would HIGHLY RECOMMEND GOING THERE!! Joe Martin was an EXCELLENT SALES PERSON! I would send my friends the More

by SUGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Martin
Jun 05, 2017 -

Spitzer Mitsubishi Sheffield responded

Thank you for sharing your experience at Spitzer Sheffield Mitsubishi. We’re happy to hear our staff was able to help make your visit so positive and appreciate you giving us the opportunity to serve you! Thanks for choosing Spitzer!

May 28, 2017

Great experience. Amie was a great salesperson. She was able to answer all of our questions, got us the deal we wanted, and provided great customer service. She stayed More

by xlone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amie Zarrelli
May 23, 2017

Windshield wiper warranty repair Tom Wolfe answered his phone promptly (always nice) and suggested a few options when I called during a rainstorm when my windshield wipers suddenly st More

by outlander2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wolfe
May 17, 2017

Excellent Service, Very friendly enviroment Eveytime I have been to spitzer in Sheffield, it has been a friendly enviroment,and they care about their customers, and make sure your satisfied than More

by Myisa Seymore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wolfe, Joe Martin, Joe Martin, Tom Wolfe, Amie Zarrelli
May 16, 2017

Lower left arm and ball joint In and out quickly. Fair price(got 2 other bids within $10). Friendly and knowledgeable. The dealership really needs to look at reducing or getting ri More

by Ghorace67
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wolfe
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