Spitzer Mitsubishi Sheffield
Sheffield Village, OH
262 Reviews of Spitzer Mitsubishi Sheffield
New used car I came in and met the nicest staff. I wasn't sure what I was going to buy. Joe was very patient and I found a great used car. They put new tires on a I came in and met the nicest staff. I wasn't sure what I was going to buy. Joe was very patient and I found a great used car. They put new tires on and I am so happy. Thank you Spitzer Mitsubishi!! More
Christine Miller Christine was wonderful to work with. We told her our price range and she had us in a car the next day. Her service was very friendly and knowledgeabl Christine was wonderful to work with. We told her our price range and she had us in a car the next day. Her service was very friendly and knowledgeable. Would recommend her to family and friends. Our co-signer admitted they never were in and out of a dealership so quick. More
My experience was horrible at Spitzer First, I am third time buyer.. Second, I will never buy a car or anything related to Spitzer. I bought a used car from them. I have had it back to t First, I am third time buyer.. Second, I will never buy a car or anything related to Spitzer. I bought a used car from them. I have had it back to their dealership 4 times in a month. I had a we owe from the dealership. We owe is something a dealership gurantee's they will fix or do. They did not hold up their end of the deal. I have the service guy greasy finger prints all over the inside of my vehicle. I have placed numerous calls to the upper management staff. Spitzer Management. I enjoy sharing more experience to the the surrounding communities. Just read other reviews on buying cars from them. To be fair, I do not know how they fair with new cars. Update: I have emailed Alan Spitzer 5 times with no reply. On my 6th email Alan Spitzer (CEO) tells me to stop sending emails. The CEO (Alan Spitzer) did not contact me! He just told me to stop sending. So, I get Allison Spitzer phone number.. She was at the training center for Spitzer. I leave her a message and no return call. So, I try to call Larry Ward (in charge of Customer Complaints) I wait a few days becuase I know he must be a busy handling on the complaints.. No return call from him. Spitzer you asked me to review, so I did. Oh.. I am not allowed on their property anymore. That is how upset I am! More
Exceeded All Expectations I came to the dealership after speaking to a gentleman about the whole mailer process, so I listened and went up there. The first day that I went up I came to the dealership after speaking to a gentleman about the whole mailer process, so I listened and went up there. The first day that I went up there, the dealership was closed, but a lovely lady by that name of Amie, handed me her card and asked in general what I was looking to do, so I explained that I owed a large amount on my current car, but had been paying on it for a year and half, but because of the interest rate I was being charged, 24.99%, I felt like I was never going to get it paid off and it was getting up there in miles, so she said to come see her the next day and we would do the process in reverse and see what we could work out. I came in the next day, fully expecting to just leave in my car with some numbers to work towards saving over the summer, well about 2 hours later after Amie and Steve worked their tails off with getting me a payment relatively close to my current payment, I left that lot in 2017 Outlander Sport...never did I imagine I would have two people work so hard to make this happen. I was a little skeptical on the whole Mitsubishi brand, but it was Amie vast knowledge that showed me that these cars are #1 in safety rating and she not only explained this to me but she showed me with detail on the different aspects of the automobile itself. She is very knowledgeable on her products and just a stunning personality all the way around. I can not express how grateful I am for not only Amie and her dedication, but for Steve and his determination. The person in the beginning that told me to get up there and see what kind of deal could be worked out, was Jeremy Swartz, Allison Spitzers husband, and I will tell you that when I do see Mr. and Mrs Swartz, they will get an earful on how wonderful their staff at Spitzer Mitsubishi Sheffield was and how they did such a fantastic job. More
Awesome dealer! I had horrible credit needed a truck bad and didn't think I was gonna get one. Amie worked her magic and got me in the perfect truck! Everyone go deal I had horrible credit needed a truck bad and didn't think I was gonna get one. Amie worked her magic and got me in the perfect truck! Everyone go deal with amie! More
WHAT A GREAT DEAL!!!! Everyone there was so nice and friendly!! I would HIGHLY RECOMMEND GOING THERE!! Joe Martin was an EXCELLENT SALES PERSON! I would send my friends the Everyone there was so nice and friendly!! I would HIGHLY RECOMMEND GOING THERE!! Joe Martin was an EXCELLENT SALES PERSON! I would send my friends there when they need a New or Used car!! More
Great experience. Amie was a great salesperson. She was able to answer all of our questions, got us the deal we wanted, and provided great customer service. She stayed Amie was a great salesperson. She was able to answer all of our questions, got us the deal we wanted, and provided great customer service. She stayed on top of every part of the buying process, and was helpful in so many ways. I would definitely recommend Amie to anyone looking to go to Spitzer. More
Windshield wiper warranty repair Tom Wolfe answered his phone promptly (always nice) and suggested a few options when I called during a rainstorm when my windshield wipers suddenly st Tom Wolfe answered his phone promptly (always nice) and suggested a few options when I called during a rainstorm when my windshield wipers suddenly stopped working! He was able to do the repair (thankfully with an in-house part) and get me back on the road very quickly. Thanks Tom & Spitzer Mitsubishi Sheffield! More
Excellent Service, Very friendly enviroment Eveytime I have been to spitzer in Sheffield, it has been a friendly enviroment,and they care about their customers, and make sure your satisfied than Eveytime I have been to spitzer in Sheffield, it has been a friendly enviroment,and they care about their customers, and make sure your satisfied thanks... More
Lower left arm and ball joint In and out quickly. Fair price(got 2 other bids within $10). Friendly and knowledgeable. The dealership really needs to look at reducing or getting ri In and out quickly. Fair price(got 2 other bids within $10). Friendly and knowledgeable. The dealership really needs to look at reducing or getting rid of the $20 supply shop supply fee unless the service is for major engine work. Overall I'm very pleased. More