Back

Spitzer Kia of Mansfield - Service Center

Ontario, OH

4.7
42 Reviews

42 Reviews of Spitzer Kia of Mansfield - Service Center

Sort by
July 17, 2025

I love dealing with Linda at service department! ! She rocks !! Got a great deal on tires More

by Kristie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Jul 21, 2025 -

Spitzer Kia of Mansfield responded

Kristie, thank you for your excellent review! Linda will be delighted to hear of your very kind words. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

July 16, 2025

Desirae Rose in the service department was extremely kind, helpful, and made the service appointment experience smooth and easy. More

by angel.stoltenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desirae Rose
Jul 17, 2025 -

Spitzer Kia of Mansfield responded

Angel, thank you for your positive review! We are pleased to hear that Desirae took great care of you and your automotive needs during your recent visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 16, 2025

I bought my car from there and I have had all my maintenance done there i just love Linda Briggs in service department she is a great asset to there company!! More

by fishm0110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
Jul 17, 2025 -

Spitzer Kia of Mansfield responded

Thank you for your wonderful review! We are honored by your continued business, and we are so glad that Linda and the team consistently take great care of you. Linda is definitely is an asset to our team, and she will be delighted to hear of your very kind words. Wishing you the safest of travels until we meet again!

July 15, 2025

Joshua did a great job! He was very informative and extremely helpful :) couldn't of asked for a better place to go !! More

by Trevor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 17, 2025 -

Spitzer Kia of Mansfield responded

Trevor, thank you for leaving Joshua this kind review! We are happy to hear that he was both helpful and informative. Your satisfaction means so much to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 11, 2025

Friendly, they accommodate you, drive you to shopping while waiting on service to be completed. Professional and Linda Briggs is very customer friendly and serves each customer with care and in a timely More

by Peggy Pursel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
Jul 13, 2025 -

Peggy Pursel responded

Great experience at Spitzer, shout out to Linda Briggs for how she cares for each customer.

Jul 13, 2025 -

Peggy Pursel responded

Very satisfied

Jul 17, 2025 -

Spitzer Kia of Mansfield responded

Peggy, thank you for your wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that Linda was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 23, 2025

Deserai rose was very friendly and helpful. Service was comlpleted in a timely manner. No problems. More

by carmonacarol54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deserai rose
May 27, 2025 -

Spitzer Kia of Mansfield responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that Desirae's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

May 23, 2025

Thanks Desirae Rose. Friendly people. Service was quick. Took my car in on time. Delivered my car back to me in the time frame promised. More

by Rlbgmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Spitzer Kia of Mansfield responded

Thank you for taking the time to leave us this positive review! We are glad that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 23, 2025

Desiree Rose was so friendly and welcoming at Spitzer Kia. She was knowledgeable of the products and then the service department got me in and out and on my way very quickly. John drove us to a restauran More

by Loseycota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Rose
May 27, 2025 -

Spitzer Kia of Mansfield responded

Thank you for leaving us this wonderful review! We are glad that Desirae and John took great care of you. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

May 20, 2025

Overall very friendly. I was a little disappointed that I was quoted a price for my brakes and I ended up being charged more than the quote. When I asked about why it was m More

by Soccermom123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desirae Rose
May 21, 2025 -

Spitzer Kia of Mansfield responded

Thank you for providing us with this honest review. We are glad that your overall experience was pleasant but had a issue with the prices on the brakes and ended up being charged more at the end of the service. We understand your concerns and frustration and would like to speak to you on this matter. Please give us a call at our dealership and ask for the Service Manager, we would love to help you.

May 13, 2025

Linda Briggs has been amazing. My car has bee. In and out of the shop a few times in the past month for my check engine light and everytime I call in, she has been amazing about ge More

by tvespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
May 14, 2025 -

Spitzer Kia of Mansfield responded

Thank you for leaving Linda this positive review! Your safety and satisfaction are our utmost priorities, and we are glad that she took great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

1
...