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Spitzer Kia of Mansfield - Service Center

Ontario, OH

4.6
37 Reviews

37 Reviews of Spitzer Kia of Mansfield - Service Center

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May 23, 2025

Thanks Desirae Rose. Friendly people. Service was quick. Took my car in on time. Delivered my car back to me in the time frame promised. More

by Rlbgmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Spitzer Kia of Mansfield responded

Thank you for taking the time to leave us this positive review! We are glad that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 23, 2025

Desiree Rose was so friendly and welcoming at Spitzer Kia. She was knowledgeable of the products and then the service department got me in and out and on my way very quickly. John drove us to a restauran More

by Loseycota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Rose
May 27, 2025 -

Spitzer Kia of Mansfield responded

Thank you for leaving us this wonderful review! We are glad that Desirae and John took great care of you. We wish you safe travels and we hope to see you again the next time you are in need of automotive service!

May 23, 2025

Deserai rose was very friendly and helpful. Service was comlpleted in a timely manner. No problems. More

by carmonacarol54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deserai rose
May 27, 2025 -

Spitzer Kia of Mansfield responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are glad that Desirae's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

May 20, 2025

Overall very friendly. I was a little disappointed that I was quoted a price for my brakes and I ended up being charged more than the quote. When I asked about why it was m More

by Soccermom123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desirae Rose
May 21, 2025 -

Spitzer Kia of Mansfield responded

Thank you for providing us with this honest review. We are glad that your overall experience was pleasant but had a issue with the prices on the brakes and ended up being charged more at the end of the service. We understand your concerns and frustration and would like to speak to you on this matter. Please give us a call at our dealership and ask for the Service Manager, we would love to help you.

May 13, 2025

Linda Briggs has been amazing. My car has bee. In and out of the shop a few times in the past month for my check engine light and everytime I call in, she has been amazing about ge More

by tvespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
May 14, 2025 -

Spitzer Kia of Mansfield responded

Thank you for leaving Linda this positive review! Your safety and satisfaction are our utmost priorities, and we are glad that she took great care of you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 07, 2025

Have dealt with Linda Briggs before and she came through for me again . She always does a great job. More

by iam1joker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
May 08, 2025 -

Spitzer Kia of Mansfield responded

Thank you for leaving Linda this wonderful review! We are so glad that she consistently takes exceptional care of you. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service!

May 06, 2025

Linda Briggs in the service department is A1 and always goes above and beyond to assist us with our needs. More

by ohiofreedom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
May 06, 2025 -

Spitzer Kia of Mansfield responded

Thank you for your kind review and feedback. We are delighted to hear that your service experience with Linda was A+! Please let us know if there is anything else we can assist you with, we would love to help.

April 28, 2025

Was having issues with my 2024 Kia Sorento which required me to bring it in 3 separate times. Both Linda and Desiree were wonderful to work with, the techs who worked on my car were quick to service it! Woul More

by brittanyynpatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda, Desiree
Apr 29, 2025 -

Spitzer Kia of Mansfield responded

Thank you for your positive review and recommendation! We are so glad that Linda, Desirae, and the team took great care of you and your automotive needs. It is our pleasure to assist you in anyway possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 25, 2025

Linda Briggs is terrific! I trust her completely. She has been patient with me, even my foolish questions. I am totally ignorant about cars. The kind that says if the ca More

by constancealice1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
Apr 25, 2025 -

Spitzer Kia of Mansfield responded

Thank you for leaving Linda this positive review! She will be delighted to know how confident you are in her efforts. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 17, 2025

I bought my last two vehicles at Spitzer. When it comes to parts and service. Linda Briggs is the best in the Service Department. More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Spitzer Kia of Mansfield responded

Thank you for your 5-star rating! We are honored by your continued business, and we are glad that Linda consistently provides you with topnotch service. We hope to see you again when the time comes for your vehicle's next service!

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