Spitzer Kia of Mansfield
Ontario, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 229 reviews
Not impressed with the service department. Salesman was the only plus in the equation. VIP guy should not be VIP of anything. Salesman was the only plus in the equation. VIP guy should not be VIP of anything. More
First time in test drove a Seltos. Came back a second time, same salesman Lane, met us at the door. I let him know I wasn’t sure the Seltos was big enough. I wanted to test drive the S Came back a second time, same salesman Lane, met us at the door. I let him know I wasn’t sure the Seltos was big enough. I wanted to test drive the Sportage and a Sorento. During our conversations I let Lane know we would not be purchasing anything that day. I was still making up my mind. Lane left to retrieve keys for us to test drive vehicles. Upon his return he informed me that until I was ready to purchase he didn’t feel the need for me to test drive anything. I had already test drove one vehicle and I didn’t purchase it. So until I was ready to come off my money, he could show me vehicles all day and I wouldn’t love anything until I was ready to purchase. We then asked to speak to Nate (Sales Manager). Which he defended his salesman actions. I left with my jaw dropped. Could not believe what was coming out of their mouths. Will not return to this car lot. Plenty more to choose from. More
I was treated with dignity and respect. Being a woman going in alone, I wasn't treated poorly. I bout a new 2026 Kia Seltos and the whole process was easy. The salesman and the gentleman Being a woman going in alone, I wasn't treated poorly. I bout a new 2026 Kia Seltos and the whole process was easy. The salesman and the gentleman who helped me with financing were wonderful. Answered all my questions. Explained everything about my new Kia and how to work everything. They explained the warranty and everything else I needed to know. I will definitely recommend them to anyone looking for a new or used vehicle and if I think I ever need another vehicle I will definitely return. More
No communication, she was working alone all 3 times I came in, no one would answer the phones had to show up in person to get my recall taken care of. Talked with a gentleman on the 30th who said the par came in, no one would answer the phones had to show up in person to get my recall taken care of. Talked with a gentleman on the 30th who said the part was ordered when I went in 3 weeks later to check on it because no one had called to schedule me the part was not even ordered. Overall terrible customer service. More
Satisfied Matthew cline actually help me with a better price on car and very understanding on what I was getting into really out going guy in the future I hope to see him again really straight forward wit price on car and very understanding on what I was getting into really out going guy in the future I hope to see him again really straight forward with every thing I will be back for another one More
They took 7 days to tell me my engine was blown every time I called i had to leave my number for them to call me back and nobody calls back I had to go there after I got off work time I called i had to leave my number for them to call me back and nobody calls back I had to go there after I got off work More
Fine, for the most part they kept me up to date Had to wait about a hour wait about a hour More
I asked that car's transmission filter be replaced. Instead only the fluid was changed. I asked that car's transmission filter be replaced. Instead the dealership only changed the fluid which is someth Instead only the fluid was changed. I asked that car's transmission filter be replaced. Instead the dealership only changed the fluid which is something anywhere can do. I went to the dealership for the expertise. Now I will stick with other shops. More
You were willing and able to repair the side view mirror that had been damaged during our service last year. We really appreciate the fact that you stand behind your work. We will be back! that had been damaged during our service last year. We really appreciate the fact that you stand behind your work. We will be back! More



