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Spitzer Kia Cleveland - Service Center

Cleveland, OH

4.8
348 Reviews

348 Reviews of Spitzer Kia Cleveland - Service Center

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July 29, 2025

Always a pleasant experience Darious Roberts was very attentive and informative. Always go to this location is convenient and when making appointments it's always easy and everyone I've spoken to is ver More

by lriveracruz76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darious Roberts
July 24, 2025

I went there to get an oil change. After the oil was changed, it started leaking. I reached out to the manager to resolve the issue, but they didn’t want to deal with it. I tried to fi More

by Ivodolazskyi
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Belinda Frost was a pleasure to work with. She made sure that I was taken care of twice. More

by Isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Spitzer Kia Cleveland responded

Isaac, thank you for your positive review! We are happy to hear that Belinda could be of valuable assistance to you. Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

July 20, 2025

I appreciate the job and care I had by randy Maggio was great. I will always take my car there. Sylvester reed. More

by Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager RICH MONTAGUE. an RANDY MAGGIO
Jul 21, 2025 -

Spitzer Kia Cleveland responded

Sylvester, thank you for your 5-star rating!We are so glad that Randy provided you with top-notch service.. It is our pleasure to serve you and we look forward to continue providing you and your vehicle with our best care in your visits to come.

July 04, 2025

I, have been bringing my car to Spitzer KIA Car Service located at 3414 Brookpark, Rd. Parma, Ohio for over 7 years for all my car needs. They have never let me down. I recently had my car serviced at Sp More

by christineblaut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Spitzer Kia Cleveland responded

Christine, thank you for your amazing review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Belinda provided you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

June 19, 2025

I would like to thank randy Maggio at Spitzer kia Cleveland he was very helpful he let me know what was happening with my claim and he got the job done. Thank u so much More

by Bethrpalus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Maggio
Jun 20, 2025 -

Spitzer Kia Cleveland responded

Thank you for leaving us this positive review! Providing thorough and efficient service is so important to us, and we are glad that Randy's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 11, 2025

Belinda has been wonderful to work with in service. She always takes care of me and my son Liam. More

by Mary O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive review, Mary! We are so glad that she consistently provides you and your son with top-notch service. Our guest's safety and satisfaction are our utmost priorities and we hope to see you again the next time you are in need of automotive service.

June 01, 2025

Pretty friendly staff that are there to help you through the process of getting your vehicle serviced More

by carlosestevez43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Spitzer Kia Cleveland responded

Thank you for your positive review! We are glad that our team was both kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 29, 2025

Went in for a recall repair, Darius Roberts was extremely friendly and helpful. Very knowledgeable, was able to answer all my questions gave me an accurate time frame for the repair to be completed More

by scojake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Roberts . 5 stars
May 30, 2025 -

Spitzer Kia Cleveland responded

Thank you for your positive review! We are glad that Darius got your automotive needs taken care of- thoroughly and efficiently. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 27, 2025

Love my Kia …. Spritzer Kia has a wonderful service dept ! Belinda Frost always goes above and beyond with her customer service ! Makes you feel part of the Kia f More

by sblueyedevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Spitzer Kia Cleveland responded

Thank you for sharing your wonderful review, Kerry! We are thrilled that Belinda and the team consistently provide you with the quality care that you so much deserve. Your safety and satisfaction are our utmost priorities and we hope that you continue to choose us for all of your future automotive needs!

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