Spitzer Kia Cleveland
Cleveland, OH
Filter Reviews by Keyword
By Type
Showing 1,855 reviews
Thoughtful, eager, professional, and considerate George and the team at Spitzer KIA West have increased the bar. I received a great deal and fantastic customer service experience. I've recommended George and the team at Spitzer KIA West have increased the bar. I received a great deal and fantastic customer service experience. I've recommended Spitzer KIA West to everyone of my friends and colleagues. More
Great I have been a Kia client since 2012 and my experience it always great. The highlight for this year experience was other than I love my Sorento, the cu I have been a Kia client since 2012 and my experience it always great. The highlight for this year experience was other than I love my Sorento, the customer service was excellent. Zakiyyah was fast and very helpful making an easy and suitable the process of our purchase. Thank you! More
Good Experience Michele Dene was the sale representative whom worked with us; she was extremely helpful and knowledgeable! It was a pleasure to have worked, with some Michele Dene was the sale representative whom worked with us; she was extremely helpful and knowledgeable! It was a pleasure to have worked, with someone whom understands the buyer's needs! Thank You, Crystal Nichole More
Great service! Went in for an oil change and walked out with a new car!!!!!! Sales person was very helpful. Finance was very accommodating. Everyone was friendly. Went in for an oil change and walked out with a new car!!!!!! Sales person was very helpful. Finance was very accommodating. Everyone was friendly. More
New Car Purchase I dealt with a woman named Kiyyah. She was very friendly and helpful. She had a smile on her face as soon as I walked into the dealership. I dealt with a woman named Kiyyah. She was very friendly and helpful. She had a smile on her face as soon as I walked into the dealership. More
Very attentive and helpful/knowledgeable Staff was very friendly not overly aggressive. Richard Jaenke answered all of our questions. He had knowledge of all models on the showroom floor. Staff was very friendly not overly aggressive. Richard Jaenke answered all of our questions. He had knowledge of all models on the showroom floor. Made us feel comfortable and never tried to be that pushy salesman. i would definitely recommend Spitzer Kia if you want excellent customer service. More
Great all around Received excellent service from everyone especially our sales representative Zakiyyah. She wasn't pushy and helped us find the perfect car for us that Received excellent service from everyone especially our sales representative Zakiyyah. She wasn't pushy and helped us find the perfect car for us that fit it needs and budget. More
good experience!!!! Friendly, easy to talk to. Made buying our "new to us" vehicle very quick and easy! George was a great guy. Not pushy, he put us at ease! Called Friendly, easy to talk to. Made buying our "new to us" vehicle very quick and easy! George was a great guy. Not pushy, he put us at ease! Called ahead and told him tbe vehicle we were interested in and he had it ready to look at!! Never had that type of service anywhere else. Nice touch! Thanx again!!! More
No pushy hassle Andrew helped me look around for my previously owned car. No push no hassle to settle . He pointed out cars that fit my price and style of car. Andrew helped me look around for my previously owned car. No push no hassle to settle . He pointed out cars that fit my price and style of car. More
Go See Kiyyah at KIA I leased a 2014 Kia Optima in 2014, after 6 months of test driving and dealership hopping. The Optima was killing the competition in style, affordabil I leased a 2014 Kia Optima in 2014, after 6 months of test driving and dealership hopping. The Optima was killing the competition in style, affordability, performance and overall sleek look and feel! This dealership is like buying from your family or friend. They want to know what is best for you while still making their sale. There's no pressure from the salesman however, the good looking vehicles all over the lot definitely make you feel like you HAVE TO GET ONE BEFORE YOU LEAVE :) The service dept keeps tabs on you and your vehicle letting you know about service times and needs, they have pretty good service hours available and will address your needs. I returned at the end of February to see about turning my car in for a 2017. I wanted the Sportage because it is simply gorgeous! However, being brand new I was not able to afford it. I ended up with a Titanium Optima which I really really like. I am all about feeling good in my car and this car does it for me! I am a single mother on a budget but that doesn't mean I can't have a nice car and this dealership will make sure you have a nice car too!! Mike and Kiyyah and Jon (Pronounced Yani, if you want to pretend like you know him) all helped me and what a great team. With a Good sense of humor, they make buying a car fun and exciting. Spitzer - I will be back for my Sportage!! Watch out :) More