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Spitzer Kia Cleveland

Cleveland, OH

4.7
2,078 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,078 reviews

December 25, 2025

Dealership consistently keeps my car overnight without communicating with me and has the car for several days (including the weekend) and I am left in the dark. It would be nice to have more consistent up More

by madeline.mckinley
Recommend Dealer
No
December 20, 2025

It has taken a long time to resolve the issue with the Optima but it is a serious problem. Courtesy of staff is excellent More

by Scrolledit
Recommend Dealer
Yes
Employees Worked With
Belinda
Dec 20, 2025 -

Spitzer Kia Cleveland responded

Thank you for choosing Spitzer Kia Cleveland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 19, 2025

Long wait time for an oil change. My appointment was at 1 and they called me a little after 4. A few of the service writers were fighting when I dropped my car off, which honestly was More

by NMARIE1981
Recommend Dealer
Yes
Dec 22, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

December 19, 2025

Great experience. We have got 3 cars from here and my neighbors got 2!! Would recommend!! More

by aconnally1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Donat
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Wolfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2025 -

Spitzer Kia Cleveland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 17, 2025

Good service . In and out. Problem solved Ok you need a better waiting area. That's 7 More

by jamesantal46
Recommend Dealer
Yes
Employees Worked With
Young gentleman. Don't know his name
Dec 17, 2025 -

Spitzer Kia Cleveland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2025

In following up from my November visit I have to amend my rating and give 5 stars to Randy and his team in service. I was kept informed and communicated with regularly on the status of my vehicle which elim More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Donat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Maggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Clay-Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Spitzer Kia Cleveland responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 13, 2025

The dealership was very quick and thorough with my vehicle. Very professional and clean and as always very friendly. More

by samferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Wolfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Marullo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts about your experience with Spitzer Kia Cleveland. We appreciate your business and hope to see you again soon!

December 12, 2025

1was told it would take 1 12 hours it took over 3 hours to complete More

by blahab2562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Clay-Carrillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2025 -

Spitzer Kia Cleveland responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 11, 2025

He was very transparent, positive and handled all my issues with updates. Transparent, knowledgeable and professional More

by GARETHJHANNIGAN
Recommend Dealer
Yes
Employees Worked With
Randy
Dec 11, 2025 -

Spitzer Kia Cleveland responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Kia Cleveland. We look forward to having you as one of our valued customers for many more years to come!

December 11, 2025

I had a great experience at Spitzer Kia Cleveland. The staff was professional, helpful, and made the whole process smooth from start to finish. Communication was clear, they respected my time, and mad More

by JOSEPH JACOB LINDBERGH JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Caudill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Sorma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

Spitzer Kia Cleveland responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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