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Spitzer Kia Cleveland
Cleveland, OH
1,944 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible.
Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is.
We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,944 reviews
July 29, 2025
Always a pleasant experience Darious Roberts was very attentive and informative. Always go to this location is convenient and when making appointments it's always easy and everyone I've spoken to is ver attentive and informative. Always go to this location is convenient and when making appointments it's always easy and everyone I've spoken to is very helpful. More
by lriveracruz76
Employees Worked With
Darious Roberts
July 25, 2025
We’ve been on the hunt for our new family car, and we found the perfect one at spitzer Kia in Parma thanks to George Woods. He was very informative, kind and patient with us. Everyone there treated our c found the perfect one at spitzer Kia in Parma thanks to George Woods. He was very informative, kind and patient with us. Everyone there treated our children wonderfully and made us feel at home. The process was smooth and efficient and we left there very pleased and satisfied. I’d definitely recommend checking out George Woods Spitzer Kia in Parma for all your car needs, he’ll take great care of you! More
by Harley
July 24, 2025
I went there to get an oil change. After the oil was changed, it started leaking. I reached out to the manager to resolve the issue, but they didn’t want to deal with it. I tried to fi After the oil was changed, it started leaking. I reached out to the manager to resolve the issue, but they didn’t want to deal with it. I tried to find a supervisor, but the supervisor was avoiding me and didn’t want to help either. After hours of waiting, they finally agreed to take a look at the car. I’m completely dissatisfied and do not recommend getting service at this place because of supervisor which can't solve the problem More
by Ivodolazskyi
Employees Worked With
July 22, 2025
Belinda Frost was a pleasure to work with. She made sure that I was taken care of twice. She made sure that I was taken care of twice. More
by Isaac
Employees Worked With
July 21, 2025
I had an excellent experience working with Izzy at Spritzer Kia Parma. From start to finish, everything was handled quickly and professionally. Izzy was very helpful, friendly, and made sure we unders Spritzer Kia Parma. From start to finish, everything was handled quickly and professionally. Izzy was very helpful, friendly, and made sure we understood every step of the process. We are thrilled with our new Kia Forte GT Line — it’s exactly what we wanted. Thank you to the whole team for making this such a positive and easy car-buying experience. I highly recommend Spritzer Kia Parma to anyone looking for great service and a smooth purchase. More
by nicolettaszucs
Employees Worked With
Izzy
July 21, 2025
Mary Rosado is amazing! She listens, tries to work out a deal for you without making you feel ripped off. She gives you options and doesn’t sway you one way or another. She She listens, tries to work out a deal for you without making you feel ripped off. She gives you options and doesn’t sway you one way or another. She gives you advice on what is best for you money wise versus value. I have purchased three vehicles from her and she will have my business for years to come. More
by mc.villalobos26
Employees Worked With
Other Employees :
Nick from finance!!!
July 15, 2025
Had a great experience with George and all of the employees at KIA West on Brookpark Rd. George and everyone else was very kind and helpful to put me in my new KIA Sorrento. employees at KIA West on Brookpark Rd. George and everyone else was very kind and helpful to put me in my new KIA Sorrento. More
by marylou019660
Employees Worked With
July 09, 2025
This is my favorite Kia dealership. I have purchased numerous cars and have recommended double digits to experience the great service they provide. I have purchased numerous cars and have recommended double digits to experience the great service they provide. More
by titot1840
Employees Worked With
July 04, 2025
I, have been bringing my car to Spitzer KIA Car Service located at 3414 Brookpark, Rd. Parma, Ohio for over 7 years for all my car needs. They have never let me down. I recently had my car serviced at Sp located at 3414 Brookpark, Rd. Parma, Ohio for over 7 years for all my car needs. They have never let me down. I recently had my car serviced at Spitzer KIA on June 27,2025. I was there for a routine oil change and tire rotation. Their service department is always friendly and my service adviser, that day was Belinda M. Frost, was incredibly helpful and explained everything clearly offered additional services for currant visit and my next visit with my car. Belinda,was very helpful, knowledgeable and professional. She was also very patient and addressed all my needs for my car. KIA's service adviser, also asked me if I was waiting for the car or do I need a ride home. My reply to Belinda was I am waiting for my car. She reminded me where the waiting area was and they have coffee and water available. By the time I walked to the waiting area, I received a text message from my service adviser, Belinda welcoming me to Spitzer KIA and if I have any questions to call her and her phone number. I am always impressed with their professionalism and Excellent Customer Service I highly recommend this dealership for all your Car Service Needs. The dealership staff is professional, knowledgeable and they do an Excellent job. Christine B. More
by christineblaut
Employees Worked With
