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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.8
222 Reviews

222 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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May 04, 2023

todd pastva is the best service manager that i have ever dealt with. a class act. More

by money405
Recommend Dealer
Yes
Employees Worked With
Kirk Kennedy
May 04, 2023 -

money405 responded

great service

May 16, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are glad that Todd could provide you with 5-star service and he will be delighted to hear of your kind words. We hope to see you again the next time you are in need of automotive service.

May 01, 2023

My service advisor, Tayler Wenmoth was excellent. Extremely knowledgeable and professional, but helpful and friendly. More

by keltre8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
May 05, 2023 -

Spitzer Jeep RAM Brook Park responded

Keltre8, thank you for your very kind review. We are delighted to hear that your experiences with Tayler Wenmoth have been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service.

April 27, 2023

All of the crew at Spitzer were fantastic. Dystiny Jarrell went out of her way to make sure I was content. More

by Mike K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department only
May 05, 2023 -

Spitzer Jeep RAM Brook Park responded

Mike, thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your Jeep is ready for its next service. Thanks again!

April 24, 2023

Dystiny made my visit for service very stress free and she kept me informed throughout the time I was there. I always get great information and help with whatever questions I have had. A few years ago I h More

by kchrosniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 05, 2023 -

Spitzer Jeep RAM Brook Park responded

Kchrosniak, thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience with Dystiny Jarrell. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

April 18, 2023

Lucas Russell was knowledgeable and attentive. He was straightforward in his responses. Will continue to care my vehicle there for service. More

by Lineleader25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Russell
May 05, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Lucas Russell was so positive. We look forward to seeing you again when it is time for your next service.

April 05, 2023

I have been extremely satisfied with all of my service at Spitzer Chrysler. I have leased two Jeep Wranglers from here and most recently my interaction at Spitzer was to have service done on my 2021 Wrangle More

by chriskemock
Recommend Dealer
Yes
Employees Worked With
Lucas Russell
Apr 07, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your excellent review! We are honored by your continued business, and we are so glad that Lucas took great care of you and your Jeep during your recent visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 03, 2023

Service here is very slow and very poor. They had my car for a week. Took it in with some electrical issues and after charging me over $175 they said that they cant diagnostic the solution More

by Cosmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
March 29, 2023

I made a phone call on a Saturday. It was answered quick and professionally. My issue was addressed and appointment made at that moment. Richard Carver handled my phone call and servic More

by Brideal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Mar 31, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Richard's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 23, 2023

The dealership is an always very professional when I visit them an they take very good care of me in every way especially Todd pastva in service More

by Jimmyandrewson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd pastva
Mar 31, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are so glad that Todd and the team consistently take great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 23, 2023

They fix all recalls and the van is running great. No problems so far just great results. More

by 1davidmcgee
Recommend Dealer
Yes
Employees Worked With
Erica Vella
Mar 31, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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