Spitzer Jeep RAM Brook Park - Service Center
Brook Park, OH
222 Reviews of Spitzer Jeep RAM Brook Park - Service Center
Dystiny made my visit for service very stress free and she kept me informed throughout the time I was there. I always get great information and help with whatever questions I have had. A few years ago I h she kept me informed throughout the time I was there. I always get great information and help with whatever questions I have had. A few years ago I had a problem with service, but Todd stepped in and got things straightened out, convinced me I could trust the service department. He was right and Dystiny proved it once again. More
Lucas Russell was knowledgeable and attentive. He was straightforward in his responses. Will continue to care my vehicle there for service. He was straightforward in his responses. Will continue to care my vehicle there for service. More
I have been extremely satisfied with all of my service at Spitzer Chrysler. I have leased two Jeep Wranglers from here and most recently my interaction at Spitzer was to have service done on my 2021 Wrangle Spitzer Chrysler. I have leased two Jeep Wranglers from here and most recently my interaction at Spitzer was to have service done on my 2021 Wrangler. Lucas Russell did an absolutely wonderful job communicating with me about my Jeep and the service needed along the way. He was extremely helpful and kept me up to date on everything. More
Service here is very slow and very poor. They had my car for a week. Took it in with some electrical issues and after charging me over $175 they said that they cant diagnostic the solution They had my car for a week. Took it in with some electrical issues and after charging me over $175 they said that they cant diagnostic the solution because the battery the battery was not fully charged. They wanted $600 on top of the $175 to replace the battery and then MAYBE they will be able to diagnostic the issue. Now that i changed the battery for $200 by myself they said it will be another $175 to try and diagnostic the electrical issue. IS ONLY THE ONE HEADLIGHT IS NOT WORKING ALL THE TIME. More
I made a phone call on a Saturday. It was answered quick and professionally. My issue was addressed and appointment made at that moment. Richard Carver handled my phone call and servic It was answered quick and professionally. My issue was addressed and appointment made at that moment. Richard Carver handled my phone call and service when I arrived at the dealership. My first experience at this dealership, and I am happy I went there. Friendly, courteous, funny, and professional. Thank you for making it a great visit. More
The dealership is an always very professional when I visit them an they take very good care of me in every way especially Todd pastva in service visit them an they take very good care of me in every way especially Todd pastva in service More