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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.8
222 Reviews

222 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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July 25, 2023

Richard Carver went above and beyond for me, it was much appreciated, and I wouldn't hesitate to ask for him personally. More

by bereidinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Jul 27, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for leaving Richard this positive review! Providing top-notch service is so important to us, and we are glad that his efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 19, 2023

Gabrielle Robert’s was so helpful in dealing with warranty and getting service approved. She was great! More

by lspellacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 27, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for leaving Gabrielle this positive review! We are so glad that she could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 18, 2023

Always gets me in quick and not a very long wait time! I love coming to this dealership! Everyone is super friendly and knowledgeable! More

by ssshannonlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Roberts
Jul 18, 2023 -

Spitzer Jeep RAM Brook Park responded

Shannon, Thank you so much for your 5-star review! It is always our goal to ensure our guests' experiences are smooth and efficient, and we are pleased that your recent visit with us met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again!

July 14, 2023

The dealership itself may be under construction, but it is for improvements. The staff are all friendly and courteous. Especially Richard Carver. He's a professional who takes his work seriously and gen More

by jesheppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Jul 18, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your excellent review! We are pleased that Richard and the team could be of assistance to you and provide you with the quality service you so much deserve. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to let us know how Richard and the team may serve you again!

July 14, 2023

Gabby was very friendly and did an excellent job of taking care of my vehicle and what I was having done More

by Betty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Jul 14, 2023 -

Spitzer Jeep RAM Brook Park responded

Betty, We are so glad that Gabby took great care of you and your automotive needs. It is our pleasure to serve you. We thank you for your positive review and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

July 10, 2023

Richard Carver and the serves team at Spitzer was professional and proficient at the services I needed. More

by buet4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Jul 12, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are so glad that Richard could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 10, 2023

Great service that was quick! Staff was super kind and very helpful. I would recommend this location to anyone! More

by jillianmargaret86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 12, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review and recommendation! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service.

July 05, 2023

This dealership has earned my trust since 2014. My most recent experience included Service Advisor Richard Carver who was professional, friendly and courteous. He explained what needed to be fixed More

by Patricia L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Jul 07, 2023 -

Spitzer Jeep RAM Brook Park responded

Patricia, Thank you for taking the time to share this excellent review. We are overjoyed that Richard and Jeffrey could put you at ease and ensure your needs were swiftly taken care of. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

July 02, 2023

Courteous, nice, compassionate, responsible, people. I had no problem with the services that I had required. Thank you. More

by nickynick4664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby in parts plus the young man who actually did the service.
Jul 07, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing this positive feedback! We are pleased that our team could get you and your automotive needs taken care of! It is our pleasure to serve you. Please do not hesitate to give us a call if there is anything more that we may help you with in the future!

June 28, 2023

Gabby and Brandon assisted me during my recent visit. I was on limited time and they promised they would have me out by noon. Brandon and Gabby came through for me. Gabby kept me updated along the way an More

by lovey566
Workmanship
Recommend Dealer
Yes
Employees Worked With
Gabby and Brandon only today
Jun 29, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to leave us this positive review! We are so glad that Brandon and Gabby took great care of you and kept you well informed throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

Jun 29, 2023 -

lovey566 responded

They both are young and show so much potential in the work force. I believe they are a good asset to Spitzer. We have been coming there for 23 years and have purchased many vehicles. We will continue hopefully another 23 years. Thank you.

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