Spitzer Jeep RAM Brook Park - Service Center

Have always had excellent service for my Grand Caravan 30th Anniversary Edition. The staff and technicians are highly professional and courteous. A pleasure to deal with. 30th Anniversary Edition. The staff and technicians are highly professional and courteous. A pleasure to deal with. More

I took my car in for service on a Saturday. I was treated very well while I waited. The waiting area was very clean and comfortable and Timothy Carolin got me in and out. very well while I waited. The waiting area was very clean and comfortable and Timothy Carolin got me in and out. More

Great service: appointments readily available and the issues was clearly explained and resolved. My service contact kept in touch with me through out the process. I would recommend this dealer for servic issues was clearly explained and resolved. My service contact kept in touch with me through out the process. I would recommend this dealer for service. More

I dealt with Mr. Shango Poon in the Service Department. Mr. Poon is a pleasure to work with, because he is honest and makes the necessary suggestions, in order for a vehicle to have the routine preventativ Mr. Poon is a pleasure to work with, because he is honest and makes the necessary suggestions, in order for a vehicle to have the routine preventative maintenance do, in order to prevent expensive repairs in the future, that may have been able to have been avoided. Mr. Poon is always pleasant and I always look forward to working with him, whenever I bring my vehicle in to be serviced. More

Had a recall for my Jeep and was lucky enough to have Spitzer close to my house to have it done. Thank you to the entire service crew for being extremely pleasant and professional and being it done in th Spitzer close to my house to have it done. Thank you to the entire service crew for being extremely pleasant and professional and being it done in the time frame you said it would take. Also, thank you to Timothy Carolin for going over the vehicle assessment. Great job all! More

Brought my Jeep in for service repair under a warranty. Mike on Service was very nice and friendly. Work was done in an acceptable amount of time. However, I was disappointed that the car was not washed. Mike on Service was very nice and friendly. Work was done in an acceptable amount of time. However, I was disappointed that the car was not washed. Not only am I supposed to have free car washes for life at that dealership because I purchased the car there, but it is winter. The car was dirty. It should have been washed. Spitzer Jeep missed the mark on good customer service there. More

Service department was great and the staff very friendly. Area was clean and the turn around time was quick. They contacted me via email and also by phone letting me know my vehicle was ready to be picked Area was clean and the turn around time was quick. They contacted me via email and also by phone letting me know my vehicle was ready to be picked up. More

The service was great and the staff was professional. The place was clean and most of the staff were wearing masks. I don’t have any complaints place was clean and most of the staff were wearing masks. I don’t have any complaints More

This was my first time at this dealership with my new This was my first time at this dealership with my new (2017) Jeep Grand Cherokee. Tim Carolin, was efficient in taking care of me. He explained how This was my first time at this dealership with my new (2017) Jeep Grand Cherokee. Tim Carolin, was efficient in taking care of me. He explained how long the work would take, which was accurate, then went through all items that were inspected. I would most definitely come back here and recommend others to visit if they have not. More

I have been coming to this dealership since I bought a full size Van, loaded with everything, in 1996. One time, in between that van and next car, I went to Brunswick because my van was about ready to di full size Van, loaded with everything, in 1996. One time, in between that van and next car, I went to Brunswick because my van was about ready to die after 10yrs and that was the closest place to go. With regards to this service that was needed, everyone was helpful, patient, and when I was told that it may take several weeks, I got a car from the dealership to use while waiting. Good luck was More