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Spitzer Jeep RAM Brook Park - Service Center

Brook Park, OH

4.8
222 Reviews

222 Reviews of Spitzer Jeep RAM Brook Park - Service Center

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October 17, 2021

Great Service, Mike Lepre did a great job of informing me of what the issues were with my vehicle. Called me in a timely fashion to let me know the part came in that my vehicle needed. Service was excellent. More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lepre, Asst. Service Manager.
September 17, 2021

Richard Carver was very professional when I came in for service. He got my truck into service for an oil change, tire rotation and a recall. They had me out in an hour and a half. Thanks Rich. More

by mvacca61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Carver
September 15, 2021

Special thanks to Richard Carver for my great customer service experience Richard has shown me the type of service that brings customers back!. More

by Ja.pritchett12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Carver
September 15, 2021

I’m a new customer to this dealership and Tim was very helpful to me. He got my oil change done quickly and explained the paperwork in detail. Spritzer CDJR is clean with a comfortable waiting room. More

by lclalonde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Caroline
September 09, 2021

Mr. Richard Carver was very helpful in getting my car serviced. 1.) He was prompt in getting me scheduled. 2.) He notified me when the service was completed. 3.) He took the time to go over the More

by david8245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Carver
August 23, 2021

Good service experience, the service department tracked down an unusual electrical problem that only popped up when it rained. Good communication with reasonable turnaround time. Still my go to dealer for More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Carolin
August 05, 2021

We have purchased our last 5 cars from this dealersip over the years and used their service dept for oil changes and other repairs. Spitzer runs a great organization. From sales staff, finance and servic More

by Joseph Lechner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff ALL WONDERFUL
August 02, 2021

This dealership has always been fast and efficient. I highly recommend them for service. More

by AF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
July 22, 2021

Richard Carver did a Nice Job working with me on Getting First Extended Warranty to Recognize my Extended Warranty that I renewed on 2019. First Extended Warranty was not an easy Company to work with, but R More

by jggr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gura
July 01, 2021

Samantha Forthofer was very helpful. Great smile and polite. She was able to get my van looked at right away. More

by Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Forthofer and Ed Biro were very helpful. I will bring my van back.
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